Can't get my sonos 5 gen 1 to be recognised on the same network as my sonos amp. Tried wireless tried LAN tried using the sonos bridge.
Any advice?
Page 1 / 1
Hi
I would remove the Bridge in wired mode. It is outdated and known to cause issues. To create the SonosNet wire the Sonos Amp or purchase a Sonos Boost.
You may have to factory reset your Play 5 Gen 1 regardless if on WiFi or Wired mode.
You can also submit a diagnostic via the app and post the reference ID in your next post.
You also need to make sure that both are setup for the S1 network.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.