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I have the Arc that connected to my old regular LED.It's great, but I brought it for better sound..now what happens when I buy a new TV, like LG C1 And the TV has dolby atmos! Now, I have dolby atmos in my new TV and my Arc soundbar.  I'm sorry but I don't get it, if the Arc is connected to the TV, then the TV sound is off.. of it's off I don't need a TV with  dolby atmos? Or I can use the all system to works as ONE (the TV with the Arc) ? Thanks in advance 

Hi Sonos friends. I am considering connecting a Sonos connect gen2 or port to my Control4 ea-3 to stream music from my Control4 tidal to my Sonos arc. this way I add an extra room to my Control4 ecosystem. Has anyone seen this done before and am I right in assuming that I can stream (no hard connection ) from the connect or port to the arc?

Hi, Please let us add several group sound settings to be able to save and quickly access.  Either when changing the place to sit or the type of source used (TV, Music, Podcasts...) I always have to adjust the sound loudness settings manually over and over again. Additionally if you can not only save the sound loudness setting but also the Equalizer setting for it as well.  It would be great if this feature could be added. Best regards,Henrik

I have a Marantz 1080P projector with HDMI connections.  In order to use the ARC speaker which I bought to provide the sound for my projector, I had to buy a Fury HD Arcana that allows the Marantz HDMI cable to connect to the Fury HDMI-output and then the HDMI cable from the ARC goes to the E-arc output of the Fury. Then if I plug in my Apple TV HDMI cable directly into the Fury HDMI input, I can see the screen. However, when I try to use airplay in Apple TV to mirror my computer onto the projector screen, I have a picture but no sound. How can I get the sound to play from my computer on Sonos. I do have a Sonos connect that I am not using and I am wondering if that could be used in some way to bridge the sound from the computer to the Sonos app. Also, when I try to connect an HDMI cable from the Fury-input to the 5 port HDR switcher output and then connect the  Apple TV’s HDMI cable to the HDR switcher it doesn’t see the Apple TV. 

Hello. I am trying to find a way to connect Sonos beam with 2 different output devices (one TV and one projector). They won’t be playing at the same time, just want to switch between on or other.My main issue with this setup is that the main source of input in both of these is a PC and I have only 1 HDMI cable running to the projector (it is ceiling mounted and the cable is inside the walls. I know I can use an HDMI splitter to give signal to both TV and projector, but can’t find out how to get the Beam to run with this.

Hi everyone,I am unsure when did this happen but my Sonos Amp can decode LPCM multichannel. I realised this with my PS5 that was set up in LPCM and I was still getting Dolby Digital 5.1.To make sure I tried my Nintendo Switch and yes I now have surrounds working as surrounds, on the Sonos app it says Dolby Digital 5.1. My Sony X950h is set to audio pass through.Could any of the Sonos team member explains this?  Thank you!

HiSeems like this is a common issue but has anyone figured out the fix?Playing Spotify within the Sonos app: I start a playlist for example, and everything plays nicely. However, if I search for a song and select “Play Next”, it appears next in the queue but almost every time, it will skip this song and play the next one on the queue.If I select shuffle, the queue order changes, it will almost always skip the next track and play the one after. If I remove a song from the queue because I don’t want to hear it, it will almost always skip what is now the next song. No, it doesn’t do this playing from within the Spotify App, but we want to use the Sonos App to manage the queue so both of us can access it rather that being stuck with one of us driving a connect session.This also still happens if I test it using only “Front Bedroom” pair of Play:1s, both of which are connected via ethernet to the router.Diagnostic taken just after a skip: 2111614116The Router is a TPLink Archer MR600 4g Rout

Hi guys, new on here so excuse my lack of knowledge about speakers. I'm building a house and wanted some advice on speaker placement. I will mainly be using them for watching TV and listening to music. I was going to use the sonos arc, sub and 2 ceiling speakers for rears. I'm open to using wall mounted if that's a better option sound wise. I have included a picture of the room layout (circled) so all suggestions welcome, thanks.  

Hi All,I have been debating getting a Sonos One speaker (still undecided on the One vs One SL but leaning towards the One SL refurb) and wanted to check in with folks on how well your Sonos One works with AirPlay 2. Does your Sonos One work well all the time, sometimes, or often has issues with AirPlay 2?This would be taking into account two things:General AirPlay 2 performance (smooth playback, music quality, hiccups, delays etc.) Multi speaker performance (either through Sonos speaker grouping, or AirPlay 2 speaker grouping)Would really appreciate hearing any feedback from the community :)

Do the beam (gen 2 ) work with sub gen 2?

I can connect my Play 5 with ethernet.  If I then remove the cable it connects to wireless.  however if I power cycle the play 5 it won’t connect to wireless.  Appreciate any assistance.

My current layout is I have a Sonos Amp with 4 in wall speakers 1 left front, 1 left rear, 1 right front, 1 right rear.  The left front and rear are on the left channel and the right front and rear are on the right channel.  The amp is connected to my TV via HDMI ARC and the tv controls the volume of the Amp.  My question is if I purchase a Sonos Beam Gen 2, is it possible to connect the Beam to the Amp to “act” as a center channel?  The tv currently controls the volume on the Amp, I would like the Amp and Beam to both work with the volume control of the tv.  Is this possible?  If so how would I connect this all together?  My TV does not have two HDMI ARC outputs it also has an optical out but I do not believe this works if the output is already designated to the HDMI ARC.  I don’t need the Amp to power the Beam, I would just like it to act as a center channel.  

Hello fellow SONOS users,I recently got my Beam GEN2 (upgraded from GEN1).  A curious thing i noticed by accident was the left side of my Beam GEN2 is slightly warm (despite not being in use). I am wondering if anyone else noticed this with their new Beam?  Contrast this with in use conditions where the ambient temperature would rise and I did notice with my previous GEN1 (not burning hot but warm for sure).  I’m trying to figure out if this is a nuance specific to GEN2 or not. Appreciate users feedback.Thank you.

Hi everyone... just received a sonos arc and I'm trying to connect to lg oled65c16la. I connected to hdmi 2.Going to sonos s2 app to configure TV, selecting connected to arc but sonos doesn't recognize it.When in TV I select cable hdmi arc there is no sound.I changed a lot of configuration disabling earc set pass through, auto, pcm. Same result in the app I always receive arc mode not connected.Also changed cable and hdmi 1, 2, 3.TV recognize that something is connected to hdmi and when I start testing connection from sonos app TV show hdmi 2 (or 1 or 3 depending where I put the sonos arc) is now available.Also disabled simplink... nothing I can't connect the TV to the soundbar.Anyone can help me?I'm getting crazy without any result

I have a tv mounted outside w/ two outdoor sonos/sonace speakers mounted on either side. I ran two speaker wires & two Cat6 wires in buried pipe from my basement 100 feet to my garage & then out to the tv/speakers. My modem & Amp are located in my basement.tv connected via one of the Cat6 cables to my modem speakers connected to new Sonos Amp in my basement one Cat6 cable currently not being usedI purposely did not run an HDMI cord from the basement to the tv as I was told it was too long of a run. Is there anyway to connect the amp (& ultimately speakers) to the tv using the one existing Cat6 cable? My garage is not insulated so I do not want to keep my amp in there - winter in Minnesota would kill it - not worried about the tv.  The amp is connected to my system currently & the speakers work great for music, etc., just not sure how to get tv audio through outdoor speakers at such a distance. I’ve read suggestions about adding an beam to the TV or another speaker,

Dear All I’m new to this sound engineering or speaker specifications.  But im enjoying this Sonos products Connect: Amp with pair of B&W M1 passive speakers and a Yamaha active subwoofer connected. I also have a Play1 device. I have been thinking of adding another pair of passive speakers to the Connect Amp.  I have read in forums and document that a 8Ohm speaker will be supporting for this setup.  But i wanted to know what difference will it make if I add another pair in the rear of my living room. Will I get a surround experience or just the replica of the FL&FR speakers.   Please help me understand and provide your suggestions.  I’m expecting a surround speaker environment.  Is it achievable.  ? Thank you.Ashok Chennai.

The latest Synology DSM updates disables NTLMv1 because it is not secure!Is it possible to get Sonos S1 to use NTLMv2 for better security?Or some other server protocol?Thx, Dave

I have a gen 1 play 5 and a Beam. I haven’t changed anything on the network but the last few days the controller can’t connect to Sonos. Sometimes resetting the router works, but other times not, and nothing else in troubleshooting list is working. Am using S1 as I have old play 5, but tried S2 today and it could find the Beam but not connect. At a loss

Hi Everyone,I received my Sonos home theater setup yesterday, which is being connected in the following way:Sonos Arc → Samsung 65F8000 HDMI ARCPS5 → Samsung F8000 HDMI 1Fios Cable → Samsung F8000 HDMI 2 Now I'm getting sound through the Sonos, but it’s showing up as stereo. I have the Fios and PS5 set to send out dolby, but it’s not taking place. In looking at my TV’s audio options, I am only able to select “receiver” for speakers. If I try to select external speaker, it switched back. In the digital out option, only PCM and DTS Neo 2 is available (no sound works with it). Dolby is greyed out. I know this is an older tv (2014), but it has ARC and should be able to send out Dolby Digital Plus. Any help is truly appreciated.

 just bought a Sonos One. trying to set uo a routine on my iPhone in Alexa. the timer function dirsnt work. just keeps playing music after the elapsed time. If I instruct the unit directly it stops after the requested time. 

I changed PCs and now cannot connect Sonos to my music library. I get the following error msg:Unexpected error occurred while importing playlists.Unexpected error occurred while importing playlists.Only one album, one track appears in the Sonos Controller Music Library area.I have re-mapped to the music files, and updated the music library numerous times.I have also checked standard ports and firewall rules, and have deleted/re-installed Sonos numerous times with and without Nortons. Here is my diagnostics confirmation #:1520953407 Thoughts?

Hello, few days ago i noticed when opening the sonos app that it said it couldnt be used with the system anymore ( arc + 2 sonos one sls as surround ). I updated and now im getting faint white noise over my music/movies etc from the SLs as soon as i start playing something. Playing source seems irrelevant since it does it both from my iphone ( apple music airplay ) and my LG CX. Also after stopping any sound/ source device it still plays the white noise for a few seconds then stops with a small pop ( when they become inactive i suppose ). Tried unplugging , nothing changes. My arc has no white noise. Tried resetting wifi network, no success ( even if wifi is down until they become inactive white noise can still be heard). Any ideas? Going crazy here.

Alright, here’s a new one: I recently moved and am getting set up in a new house, with a new network name, but all the same Sonos gear. Ideally I’d love for everything to reconnect EXACTLY AS IT WAS… including Sonos playlists! Obviously my Sonos account is still active, and I still have all of the speakers (and the Boost and Sub) - I just want to know if there’s anything special I need to do in reconnecting to preserve everything that I already had! Bonus points if anyone can confirm the Samsung remote control IR blaster will still work with the Playbar, haha Thanks!

Hello everyone, I have just bought a Sonos Beam (Gen 2) and it sounds fantastic. I can access Dolby Atmos via AppleTV, Dolby Digital Plus via Amazon Prime and PCM Stereo via iPlayer. However, when I watch a 4K Blu-ray or Blu-ray or with Dolby Atmos or Dolby TrueHD, it only displays Dolby Digital. I think I have all the connections and settings correct, so I’m flummoxed. I would be very grateful if anyone had any suggestions.SAMSUNG UE43RU7470UXXUSONY UBP X-800 

I have a Sonos Arc hooked up to a Sony A80J via eARC. Volume control using the TV remote works fine while watching TV. However, it doesn’t work while streaming music on the Arc; I have to open the app to manage volume. I tried the Remote Control setup in the app but it doesn’t detect the TV remote. Any suggestions on what I need to do to fix this?