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Buyed my Roam the  01/07/2021, worked good except for the sound stuttering constantly when scrolling Youtube on my phone.Now the product is completly unusable, turns itself off after a few minutes for no reasons, sometimes lower the volume despite having no volume limitation in the settings (happens with both my phone and computer).I tried doing the reset, changing settings like the surround or autoconnection but nothing worked.App is up to date, account connected, there’s no voice assistant linked.I sent a report after the shut down and restart so you guys can check what’s going on inside : 978345758 

Good day I need assistance on how to connect my sonos ray soundbar I have downloaded the app but it still does not want to connect I'm using wifi and I'm also not coming to get the soundbar ligh green so I have no idea how this work can anybody please help.

Hi there,For some reason, Spotify won't play on my two Play 1 speakers after I've been using it with Sonos for some time. Playlists keep skipping songs and saying "unable to play song, connection lost". It usually starts playing after 3-5 skipped songs. The speakers are wired, and have been working for a long time. The speakers have been rebooted. Reconnected Spotify to the Sonos app. Router reboot.It seems that all other speakers (Arc, Sub, Play5 and one/sl) are working just fine.

Hi,My Xbox has a tendency to play at a much louder volume than my television when there is no headset attached.  Last night, the headset disconnected and the sound played through my Sonos Arc/Sub/One(s) instead - briefly - but it was pretty loud.  It was only a second or two but since I don’t typically blast the speakers, I’m mildly concerned that this could potentially damage the speakers.  Of note, they are working properly and there’s no evidence anything actually happened.  I really would like to know how the speakers are designed and if that 2-3 second volume blast could do anything troublesome. The actual volume was probably 30% max (30) but it was loud.   Can someone enlighten me? Like, how would I know if one of the eleven internal Arc speakers wasn’t working?  Thanks!

Is this possible?I have:An older Samsung LCD TV UN55F7060Samsung Soundbar with wireless sub2 units of Play 5 Gen 2Any way to have the Play 5s to pair to the tv and watch movies with it? Maybe use the Plays as 2 rear speakers?Thanks for your help.

I have just received a Sonos roam for Christmas I have connected it to my wifi and it plays music from the various radio options I want to play music from my IpadI put it in discoverable mode and the I pad found it using Bluetooth in settings and shows that it is connectedI go to Spotify on my IPad and select a tune but nothing happens the little up and down bars show that it is playingHowever I now see a small logo at the bottom of my screen that says AIRPLAYI select this and and I get a logo called airplay or blue toothI select this and a screen comes up showing the devices I can play from one is iPAD and the other under the heading of speakers and tvs is Sonos roamIf I click on IPad the music starts coming from the iPad speakerif I click on Sonos roam nothing is heard despite the little bars going up and down and the play line moving along and when it gets to the end the next song on the list is displayed but I never hear anything I have tried to turn up the speaker using the contro

When streaming music from YouTube it stops abruptly (5 to 10 seconds playback only). Other apps like Spotify work without any problems. 

My S1 SL speakers connect to my WI-FI and can be seen by the app for only one minute before disconnecting. I have an EERO router and the Sonos speakers are within close range and getting a full signal. I’ve had the speakers for about a year, but the sketchy reliability has really turned me off to this product. Anyone have an idea before this system goes back to Costco?

We have a surround system in the living room comprising a Playbar, 2x Play:5s and a Sub.  I realise that Line In is disabled on the Fives in this mode.  However, if I buy an additional Play:Five to hook up to a turntable via its own Line In, can I still add it as a separate Room, and therefore broadcast to other speakers throughout the house? And if so, would either generation Five work?I don’t really want to go to the expense of adding a Port or Amp, but any other/better suggestions welcome! Thanks in advance (Please be kind to a newbie :-)

Every morning my Sonos Beam audio does not turn on.  The devices are connected but the audio is not on.  

Old iMac, want to access Sonos on it? Any ideas how to access this legacy file? 

I bought the Sonance MAG06V3 thinking they’re compatible with sonos architectural but when i look to detect it with my sonos amp, it can’t find it. does anyone know if these are compatible?

I got a discount code from Sonos and tried to apply it when buying the Sanus Floor stands but it would not give me the discount...Am I doing something wrong or does discount only apply to the electronic purchases?

I just updated to macOS Ventura 13.0.  The next day the Sonos Controller said I had an update.  Pressing the “Update Now” button started the update process normally.After asking for my Admin credentials, I get an error saying “Sonos Update failed.  An unexpected error occurred.  Please try again.” Is anyone else seeing this?Dave Info:Sonos Controller for MacVersion: 14.14Sonos: OS S2Build: 69123100

Does Sonos Voice Control work on Play:1 speakers?

have Sonos Saroud systemArc+ one SL (2)+ sub.Can I also add Sonos fiveThx 

Hi all,I’ve had this issue for some time: Spotify drops music regularly, Apple Music works perfectly. Things I’ve tried:Change SonosNet Channel Run ethernet cable from router to Boost Position Sonos products as close as possible to main Boost (including another Boost). There is roughly 20-25 ft between the main Boost and the next product. All other products are about 10 ft away from each other. Reboot system Re-authorize Spotify service Move wireless devices like cordless phone away from speaker Confirm sufficient download speeds Set up a speaker in same room as main Boost to see if it improved the issue (it still skipped, though maybe not as often?)Things I cannot do:Change my wifi network channel. I use Eero, which prevents users from changing the channel manually.  Remove Eero extenders, which lets the wifi network reach the basement office. While not listed by Sonos as unsupported devices, I understand this may be an issue.Things I haven’t tried, but am skeptical:Change ethernet ca

I am getting distortion from my Move speakers with my Audio Technica turntable (has a preamp)Connection>AT turntable >Sonos Port (Line In) > Move x2    (Wireless connection)Also have to turn volume up to + 50 just to get a normal level  any suggestions?

I just got the arc and sub gen 3 And picked up a Connect:Amp gen 2 to power rear in ceiling surrounds.In app set up calls for connecting both arc and amp to router via ether net wire.Is this a permanent set up or temp for them to join together?That's my ?Thanks in advance.Jbarrios60  Moderator edit: Corrected “Amp” to “Connect:Amp” as it’s an important difference for this question.

I have a connect amp, already have hi fi occupying the line in terminals (sorry if not contract terminology), bought an echo dot, not realising I need to use the same terminals, is there anyway I can have both connected, or do have the wrong Alexa product?   Thank you

I can't group my Sonos Move to my Sonos 5 pair, is it possible?

Hi all,Sorry if this is a seemingly silly question, but after reading several posts, I’m still rather confused.I have an existing Sonos system which consists of a multitude of Play:1’s, a Play:3, and a 5.1 setup with a Playbar and Sub. I now want to add a turntable and maybe a CD player (yes, I have streaming, I know how to rip, etc).I’ve been looking at a Sonos Port, and I know I need a turntable with a pre-amp (internal or external) to hook it up.When it comes to the CD player, I’m confused. I know it needs an analog (RCA) output to connect it to the port, and I’ll need a switch as the Port has only one set of RCA inputs (anything to pay attention to when buying one?). But which DAC is used when I’d play CD audio? The one from the CD unit, or the Port? I would assume the former (because of the analog connection to the Port). If so, what’s the purpose of the DAC in the Port? Is it only when using it e.g. with AirPlay?One last question on the topic of the CD player: I’m browsing the se

Does anyone else have issues with Sonos speakers when playing from Amazon music? I have 8 Sonos One and EVERY TIME I attempt to play an Amazon playlist the music just continuously cuts out from one speaker to the next. Also, after about a minute, the track cuts to the next. I’ve done the usual Sonos recommendations: reboot modem, boost, each speaker…. Nothing works. If I play any of my own music it does not happen. Any help would be greatly appreciated.

My Sonos app won’t play Spotify. I reauthorized it. Says temporary not available. Crud!

I have followed the procedure to get BBC Sounds listed as a music service for my Play1 but it never appears in the list. I have deleted the Sonos app, reloaded it, switched my phone off and on again, updated my Sonos via the app but there is still no sign of BBC Sounds!  I read that I need to ensure that everything is setup for the UK in my profile....can't find "my profile" anywhere in the app. Has anyone any idea or suggestions as to why I can't get hold of BBC Sounds?