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Just upgraded to an Arc added it to my system but how do I rename or remove my old sound bar? Thanks in advance. 

I have a standalone Play 1 that does not connect to my wifi anymore. It worked fine for years, the problem started when I changed my wifi from 2.4 Ghz to 5 Ghz, and then after back to 2.4 Ghz (because I learned Sonos does not work well with 5 Ghz).I tried everything to make it work again without result:unplug power and restart reset to factory settings connect with ethernet cable to update sofware  reboot my routerEverytime when I try to connect the Play 1 to wifi using the steps in the Sonos app, I get the same message: “we could not connect the play 1 to your wifi”.The 2.4 Ghz frequency (active) and 5 Ghz frequency (inactive) have separate names in my router, so there can be no confusion in the system about that.Thank you very much for your suggestions :)

How to combine Playbar and Play5 Gen1 in a single system to work in sync?I havePlaybar Play5 Gen1 (2 qty) Using Sonos S1 app Configured to work on WiFiI have downgraded Playbar to work in Sonos S1 so that I can see all of them in single app.However, even after doing that, the Playbar and Play5 Gen1 cannot be added in single system.I am OK if I have to connect them by wired (ethernet or audio cables). Is it possible to make a single system with all these devices (WiFi or wired)?

I recently inistalled Amazon music for apple . Then reinstalled Amazon as didn’t like apple.I have re enabled  Amazon alexa she responds but doesn’t play .what can be done 

I aam about to purchase the AUDIO-TECHNICA AT-LP120XBTUSB (BLUETOOTH ENABLED) record deck.I have 2 x Sonos Play 1 and a Sonos S1 controller. I currently stream music to the 2 Play 1 speakers My question is can I setup in any way to play my vinyls on the turntable to output to these speakers? 

Hi,I want to move my local music (which is currently on my NAS) to Azure (File storage) is there any way on configuring Sonos to connect to Azure to read and play the music, please?

I have aquired a play 5 gen 1 speaker and have the S1 app installed on my iPad, I thought I would try my iPod connected through the line in with line in selected in the app. There is no sound emerging so assumed if can’t be done until I noticed there were sound bar lines moving on the app as if it was playing. Am I missing something here?thanks in advance.

Years ago, I copied all my CDs to a USB thumb drive.  If I look at it with Windows Explorer it shows the usual genre folders (Classical, Rock, etc).  And within genre folders are Album folders, and MP3s for tracks within those.  If I make a copy of that USB drive and plug it into the USB socket in the car it works fine.  I assume all this genre/album/track/artist/composer/etc must have come from metadata on the CDs since I don’t have to do anything to have it work in the car.In the house I have an Addonics NAS40ESU NAS drive into which I plug said USB drive and set it up as my Sonos S1 music library.  Used to work fine, but perhaps with transitions to new PCs, OS’s (now W11), ISPs, & routers, it quit, and the CA Addonics support line has gone away.  So, since the desktop PC is on 24/7, I plugged the USB drive into it, and replaced my Music Library.  That worked for a while, but again, the configurations have changed and now NG.  On the PC S1 Sonos app I can see and select rooms, al

I havePlaybar Sub Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).I was on Google Fiber hooked to a Netgear Nighthawk router.  It worked well.I have unplugged that and am on Google’s mesh point routers.  I have created a Guest Network, which I believe is 2.4 GHZ.Nightmare.  I have gone through a dozen or so different attempts to get the system working again.Over and over, I will get the message “Unable to find your Sonos system.”  And “Let’s fix it.”  I will go through the on-screen process, which includes going to every device and connecting it to the new network.  Then I see nothing in the Sonos app.  It will say “Unable to find your Sonos system” again.  Or the Account, System, and Services & Voice will just be grayed out. At other times, it says “unplug them all and replug them.”  Tried that several times.  Didn’t work. Other times, I used the Settings function to reconnect the speakers. Other times, according to the Sonos app, I even r

I have two sonos system1)Sonos arc + 2 sonos one(gen 2). this system acts as my home theater2)2 sonos connect which are connected to amplifier that plays sound in two different zones of my house. my app identifies only one system at a time. My app randomly selects only one system. So, if my app recognizes “sonos connect system”, i cannot control my home theater system.  I have orbi mesh for my wifi.  any solution so i can operate both systems simultaneous while at the same time keep them separate.  thank you in advance

I have a new TV. Samsung Q60BA.  It only supports one Audio HDMI eArc connection.  I have a Sonos amp and a sonos beam.  I use the amp to run audio to the 4 analog  speakers I have in my living room. At the moment, I have the TV connected to the amp and then I grouped the beam so I could have a fuller sound in my living room. My problem occurs randomly I turn my tv on and select my group for the family room and the beam says it’s part of the group but no audio from the beam. When it’s working I get the group volume adjustment as well as the individual volume.  This has become very frustrating.  It only works sometimes.  This system has become very unreliable and I’m on the verge of switching back to a traditional set up. 

I recently upgraded my Sonos system from Connect to Port. As a result, I had to upgrade from S1 to S2 as well. Before all this, I had no problem accessing files on the external fileshare HD that I have connected to the USB port of my Asus AC5300 Router. In the new situation Sonos won't even let me restore my music library from the fileshare HD. After a few minutes of apparent indexing it just quits and says: “The device where the music files are stored may not be powered on,” (it is) “the path may have changed” (it didn’t). This is very annoying, since it means I can no longer access my music collection (painstakingly converted from thousands of CDs) the way I could before. Does anyone recognize this problem?

Any ideas on how I set up Dinis as I’ve changed provider and it says unable to connect to network even my account is greyed out so unable to log in to change settings do annoying thought it would be so easy 

Hello - My issue is Spotify, through the Sonos app, will NOT recognize any of my personal library content. I have multiple playlists created in Spotify app on my laptop...but when I open Spotify in Sonos, you can see my library/playlists/songs/artists, but everything is shaded out and will not play when clicked on. I have experimented by creating playlists in the other apps in Sonos such as YouTube Music (plays fine/sees all my songs), even created a few Sonos Play lists (it sees my songs also and they play perfectly). I am pretty knowledgeable with these issues, I have gone through the Spotify settings over & over and even re-authorized Spotify several times - nothing works. When I use Spotify app on my laptop with Roam in Bluetooth mode - where I have created my playlists from my library -  NOT THROUGH SONOS APP - it operates perfect. I’m running the “premium” version of Spotify. I can’t understand why when Sonos offers the Spotify app in its app menu it won’t recognize my librar

We’ve had a Five for a bit without issue and recently purchased a home theater package that included two One SL’s.  I was able to set up the Arc and Five without issues, but can’t get the SL’s set up for the life of me.  I had one connected until the automated support told me to reset the router.  Now I’m back to square one and extremely frustrated after more than four hours of troubleshooting.  Any insight would be appreciated! Thank you in advance! 🍻

I have a playbase, a sub, two One's and two play:1's.  They are set up as playbase, sub and two One's in one product, (living room) but I can't add the play:1's unless I put them in their own product group (living room 2 & 3). Once that is done, They will all play sound, but my remote control will not control the play:1's, and I have to use the app, which is not convenient.  They are not set up as a speaker pair.  Is there anyway around this so my remote control can control all speakers?  

I purchased an Arc and Sub to replace my receiver based 5.1 system and have been pretty impressed so far.  I have some existing B&W in-ceiling rears so today I added an Amp to power them.First disappointment was finding out the line-in is disabled when in surround mode.  I can’t find anything on the product page mentioning this. Major bummer as I was planning to connect my turntable to the Amp.But most importantly I’m getting no sound out of the rears in the surround configuration.  Nothing with Dolby Atmos, nothing when streaming music, and nothing when I run the Architectural test tone.  If I separate the Amp from the system it plays 2-channel audio and the Architectural test tone no problem.  Add them back to the Arc + Sub system and nothing.Setup is:LG OLED eARC to Arc Soundbar (wireless)Sub Gen 3 (wireless)Amp (hardwired)Any suggestions would be majorly appreciated.  Thanks.

Hello, I have a client with two 70v in each of their restrooms that are run in series. We originally planned on using the Sonos speakers but were unaware of what’s currently there. Am I able to power 4 QSC AD-C6T speakers as shown below? Thank you in advance! I’m guessing that may run into issues with the fact that the output is stereo and that a Port is a better option but was hoping to not have to change our order. Thank you!   

I’m filling an open floor plan with distributed Sonos Ones for smooth coverage.  About 1,500 sqft.  I have several Ones spread out (not in stereo) and grouped but want more bass.The Sub Gen 3 would obviously do well, but my purpose is background/entertainment music while guests are over.  I’m wondering if two Sub Mini’s would give me a better consistency of bass and offer some flexibility as I continue to kit out my place with all Sonos.I’m aware, you can’t pair Sub Minis.  Not yet anyway (maybe firmware in future?), but my thought is: If I paired one Sub Mini to one One speaker as a room, then another Sub Mini to a separate One speaker as another room, could you group the rooms and essentially get both Sub Mini’s to play?Again, not trying to put two mini’s on a stereo or home theater setup, wanting to spread the sound out consistently.

I’ve moved into a new house and am trying to setup the Play:3 speaker. I have factory reset it since it’s been a few years since i’ve used the speaker and I am receiving an error that the WiFi has a problem when attempting setup. I have it wired to the router and it still cannot find it. Any help here?

I removed a sub last night in the settings as I know longer need it. I now get this notice in the app. Anyway of removing the notice?  

Hi everyone, Just installed my new ARC sound bar.My setup is Samsung TV with e-ARC, Apple TV 4K last generation.My TV is set to (HDMI-eARC Auto)Apple TV is set to “Change Format - No"When playing a Dolby Atmos movie on Netflix from Apple TV, I get Dolby Atoms signal on my Sonos App.When playing a Dobly Digital movie on Netflix from Apple TV, I get PCM Stereo.I couldn't find how to get Dolby Digital signal in Sonos App…Appart from Dolby Atmos, all other contents are playing in PCM Stereo. Thanks for you help guys. 

Can I sync 4 play 1's to my home theater with playbar?

I have an intermittent problem with my Sonos Soundbar which is connected to my system using the optical output from a Sharp TV.  The AV is supplied to the TV with a Roku Ultra.  The volume will vary intermittently from normal then to very loud.  Also happens the other way around.  This is a recent problem.  Any advice and guidance would be appreciated.

hallo,Ich schreibe das mal Deutsch, da mein Englisch nicht das beste ist. Am 18.11.2022 hab ich eine Sonos Arc und Sub Gen. 3 erworbenNun hab ich im Internet gesehen das vermehrt Nutzer das Problem haben, das seitlich an der Arc Flecken sind welche nicht weggehen.Auch meine Arc weißt diese Flecken auf welche ziemlich unschön sind.Ich wollte einmal anfragen welche Möglichkeiten es der Beseitigung der Flecken gibt und woher die kommen könnten.