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I got Move for Christmas. My existing system is on S1. Only one speaker (Gen1 Play 5) needs S1 but I use it grouped with another speaker.  I want to set up the Move only on the S2 and keep my existing system separate. I just can’t seem to get S2 and the move up and running. I’ve tried adding the Move alone but it not pairing with I hit the rear connect button.  Any ideas? TIA

Hi everyone - Like many, I have multiple streaming services, but would like Apple Music to be the primary service searched when using Sonos voice controls. How do I get Sonos voice to first look for music on Apple Music vs. Amazon? Specifying via voice control doesn’t work 100% of the time…

I was able to choose my audio source before iPad OS16, but now it seems like if HDMI is connected to the iPad and to the TV, you can’t choose AirPlay for audio source.I’m in a hotel now and wanted my audio to come out from the stereo pairs of the Roam, video from the TV and watch Netflix and sort.Anyone know a way to get around this?I think you can unpair the Roams and connect to 1 of them through Bluetooth, but that doesn’t help a whole lot…

Hi,I have a Playbar and a Sub Gen 2 in my living room.I want to buy a turntable and therefore be able to connect it to this Playbar and its Sub.Can you confirm that the Sonos Port is the solution for this?And are the 3 turntables sold by Sonos compatible and of good quality?Thanks for your insightful responses!

Hello all I would like advice on the positions of the arc and the two ones for atmos .the tv is wall mounted if I am wall mounting the arc is 4 inches enough clearance between the top of the arc and bottom of tv ? my sofa is against the rear wall and the ones are at ear height but against the wall to so I can get them behind me.how should I point the ones for best experience turned to face my sitting position or forward both pointing towards the tv screen ? Or to the centre of the room. I have used trueplay but the height sounds seem to be none existent.also do you have settings that best for the height and surround settings in the app?thabk you for your help

Hello everybody! I’m desperate, receive for Christmas a Sonos one and a Sonos roam. I can’t connect none of these to the app. Doesn’t appear and it’s not detected by the wifi. I noticed the app only offers me to add to an existing system and never to connect a new one. It’s been clicking in green all day long. It’s been charged the night before so I don’t think this would be the problem. Tried all the tricks written in the website page: turn off then up the router, reinstall the app, reboot the Sonos… Is there a last trick I can try before returning them?Thank you for your help.

Existe alguna forma de emparejar los micrófonos y el TV a la misma vez al equipo sonos para poder hacer karaoke? Solo me permite uno de los dos 🥹

I use multiple audiobook services, and have found that both Audible and Libby are compatible with Sonos, but the one I use most, Chirp, doesn't seem to be set up to play together with Sonos.  Is there anything I can do to get my Chirp audiobooks to play? A workaround? Like direct wireless speaker function? Petition either Chirp or Sonos to make the compatible? Suggestions welcome.  PS, I have 3 of the IKEA symfonik (spelling?) IKEA+Sonos speakers and an operating a Google Pixel Pro 6 (android system), if that is relevant. 

Hey all,I set up Google Assistant on my Arc last night and it keeps repeating “mic is muted” and then after a couple of seconds (or sometimes longer) “the mic is back on” while music/sound is playing. I did find this sonos thread with the same issue, but there are no other devices around it and I cleaned the device to make sure there wasn’t any debris.The only other thing I can think of is maybe the heater is somehow interfering with the device (there’s a vent about 1.5’ below), but the mic only seems to be triggered while the speaker is active and not at rest.Here are some videos of the behaviour: I ended up disabling GA on my Arc for now (luckily I have a nearby Move that’s currently able to pick up my GA voice commands), but it’d be great to be able to use it on the Arc since we don’t plan on having the Move in that location permanently. Any ideas?

I have just replaced my two JBL link with Google assistant by two Sonos One. With the JBL I used to ask Google assistant to play music for a certain duration and it worked very well.Now, when I ask the same to a Sonos One, it plays for the requested duration and then, Google Assistant says "excuse me, I didn't understand". And it continues to play. Are there kind of limitations with the Sonos devices?

In my Sonos app my Sonos One speakers are labeled as One(LS) and One(RS). Does the LS & RS denote left speaker and right speaker?  I am asking because I am not really noticing stereo separation. 

Hello,I have a Synfonisk Picrure Frame and a Synfonisk Lamp (Gen2).Is there a way to pair them to have a stereo system?Thanks

How to rip my old CDs to play them in my Sonos system. iTunes won’t let that work. Would using an mp3 player allow me to do this!

If I connect a Roam to a Ray sound bar can I use the Ray voice commands. 

I have stayed with S1 as I have a ceiling speaker running off an older sonos amp in the attic that I like to group with newer speakers. Suddenly today most of me speakers are showing incompatible in S1 and asking me to upgrade to S2, but if I do this I can no longer group the ceiling speaker that has to run on S1. Is this fixable? Very frustrating 

Då ska jag ansluta mitt Amp system till Beam gen 2 som surround kommer ett felmeddeland "den analoga ljudingången är inte tillgänglig på din Sonos Amp. Vad menas? Hur göra?

I have two Samsung Smart TVs each with one PlayBar connected.  For at least the past five years I have been using the Samsung IR remotes that came with each TV to control the volume of the PlayBar connected to that TV.Yesterday, BOTH PlayBars stopped responding to the volume + button but not the volume - button on each remote.I have power cycled the TVs, PlayBars, and reconnected the remotes.  The issue remains.  The PlayBar will recognize the volume + button one time to connect but after that it does not respond to the volume + key.I find it strange that something like this would happen with two different systems at the same time. 

My Sonos Arc was never normal since coming out off the box.  It would not set up for two days over the weekend when it arrived and then suddenly started flashing the set up light on the Monday I was going to call support. Problem solved, right?Fast forward 2 weeks and it lost its connection with my network and the indicator started flashing white.  When through all the trouble shooting steps (funny how these things happen on the weekend or holiday when there is no support) and then randomly started working again after two hours while I was watching TV.  Then after about 20 min working started making loud clicking noise then an extremely loud noises at a sound level I did not think possible. I unplugged it but fear it needs replacement?  

I have added a Sonos Ray to our system. It already contains a Sonos Arc configuration with double Play 1s which is working fine.The Sonos Ray though regularly disconnects (it says disconnected under Sonos App-Settings-System) and unavailable to manage from the Spotify application. If you do want to connect Spotify will say “connecting to … “ until it times out.I have already tried the usual steps, like a hard reset and setting it up again with the latest firmware but so far nothing has helped. The router is also really close with multiple devices working at their maximum signal strength and rate so this cannot be the issue.Any more I can do? I love the device as a concept but if it doesn't work I have no other option to return it.

Hi,I have sold a speaker, but forgot to reset it first. I cant get the buyer to reset the speaker, so now this speaker have link to my Sonos, and all my services. E.g. the buyer can now use my spotify account. How can I remote logout that speaker from my Sonos account?I have tried to remove the Spotify service from my Sonos, but when I add it again, the other speaker again have access to the spotify, becuae the speaker use my Sonos account, which has all the services.Can anyone help, to log out the speaker, og somhow reset my Sonos system?

I can not to Connect my sonos one via Bluetooth can I do it? In With way?Thanks for help 

I have an older TV, but it has a Roku streaming stick that connects it to my wifi.  My Sonos speakers are also on the same wifi.  How can I get the sound for the TV to come out of my Sonos speakers?

I have a Control4 system with a multi-room amp running multiple zones of passive in-ceiling speakers. I’d like to add zones to other rooms without running wires. Is it possible to add powered Sonos speakers (like the One or Five) to a Control4 system? I know it can be done with a Port and Passive speakers, but what about powered Wifi speakers?

Hi all, Received my mini sub this morning and I've fallen at the first hurdle, it will not connect to my Sonos system. Current setup is Beam (gen2) and two SL Ones.Plugged the sub in, solid white light. Go to the Sonos app, Settings > system > add product....and the app just cycles through the WiFi animation and doesn't find anything. I've still got the solid white light.I've looked at the WiFi, and there's no new device that shows up. So it suggests the sub isn't even finding the network?Any clues??    

Wonder if anyone can help out here.I am sending a signal from the Google Home speaker to a group of Sonos speakers via a Chromecast Audio going into the line-in of the Sonos Play:5 speaker. Since some time now the line-in signal would mysteriously disappearBoth Chromecast and Sonos claim the signal is going through but no audio is heard on the Sonos Play:5 speaker. If I reboot the Play:5, the signal returns back, but then it will disappear again after a week or two.I don't quite know what to do here and how to troubleshoot thisThoughts? .