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I just bought a Ray soundbar, the basic for a surround system with my TV. But I want good quality stereo while listening to Spotify and more volume capactiy together with better bass. I am undecided between purchasing two Sonos One speakers, the Era 300 or a subwoofer. does the Era 300 have a good woofer (bass) component/sound? And if I were to buy the sub mini woofer does that add volume capacity as well as better bass? Any other suggestions appreciated.

Hi gang,I’m getting a little frustrated here and want to make sure this will even work before spending any more time! I have a Port in my office running to our main router through ethernet. Wifi is turned off for this Port as there is a phono stage in close proximity. The router is then connecting to a mesh network point (wirelessly) in another area of this house. This point has an ethernet port and is wired to a Connect on another hifi system. I was hoping this would create a Sonosnet mesh network for the three One SL’s scatted around the house, but it doesn’t seem to be doing so. When I enable wifi on the Port it does work. Is Sonosnet unable to interface with hardwired components? Thanks!

Hi Sonos fan,I am currently testing in the Sonos apps, Amazon music and Apple music, in order to later choose one of the two for a permanent subscription.I test both with the same song, (Flowers from Miley Cyrus). With Amazon music, the Dolby Atmos logo is there and the sound starts on the Arc soundbar.With Apple music, if the sound comes directly to the iPad, the Dolby Atmos logo is there, but when I change the destination on my Sonos system, the Dolby Atmos logo disappears and the song starts on the two One SL speakers behind me.So I wonder if Dolby Atmos with Apple music wouldn't be compatible with Sonos, but only in stereo mode?It is curious to note that the same song is broadcast in different ways on my sonos system (Arc SL, two One SL, Sub gen 3), with amazon mainly on the arc, and with apple, mainly on the two one sl . Thanks

Is it possible to Apple Music’s new “Classical” app to the Sonos system?  Currently, I’ve only been able to add it to my iPhone.  

Hallo everyone, After DEEP searching internet I did not find any usable information with same problem as mine. So I live in UK so Google Assistant is supported. I have Sonos One Gen 2. EVERYTHING updated to latest possible date. I’ve managed to add Sonos Speaker in Google Assistant app on iPhone - and I even been asked for Sonos login and password. Sadly Sonos Tutorial does not work or even is messed up and confusing. Sonos failed at first point 1. From the Settings tab, tap Services & Voice > Add a Service under Voice. Choose Google Assistant and tap Add to Sonos.-------→ there is no such an option there - “Add Service” is ONLY under Music & Content and there is no such a thing as Google Assistant there - just Music stations - just under “Voice assistant” there is “Add a Voice assistant” and I have just Sonos Assistant only there.

Hej,Jeg har en Sonos 5 gen 1 hvor der næsten ingen lyd er når man afspiller noget. Hvis jeg sætter høretelefoner til så fungerer det helt fint med at skrue op.Jeg læste et sted at det kan være nogle af modstanderne der kan være gået, men hvad kan jeg stille op med denne?Håber at der er hjælp at henteMvh. Martin

Je souhaite supprimer une enceinte play 5 gen2 de mon système sonos. Comment faire ? 

After update ,Alexa does not work and sonos will not play music through the app

Hi, I currently have a Sonos One but we want to by a Sonos Beam for the TV. I want both of these speakers to play the same music at the same time using amazon music\Alexa. I also want the beam to be a TV speaker on its own for TV use when needed. Is it as simple as just grouping the 2 together in the app? At the moment when I ask an Alexa device (Echo) to play music, the default speaker is the Sonos. With 2 Sonos speakers grouped will this still work in the same way and just play through both beam and Sonos one?Thanks!

I have a pair of Era 300s in my bedroom. While there is an option in the app to turn off the main indicator light, the only way to turn off the microphone (voice services) indicator light is to turn off the microphone.Given that even dim lights can be annoying when sleeping (and the latest research suggest dark bedrooms are preferable), it would be good to be able to turn off the light via the app but keep the microphone on.

HiWhen creating a group, is it possible to have the added speakers join at the same volume?For example:I am listening to the lounge, at say volume 20, and want to add the kitchen.At the moment, if I add the kitchen and it’s been previously played at 50, that’s what it will join the group at, rather than the desired 20.Thanks in advance.

Hi Folks, could someone kindly assist please? First and foremost I’m not a ‘guru’ with Sonos although I know my way reasonably around the appi have purchased a pair of Era300’s to replace my now aging pair of play 1s as rears. Regarding the swop over will there be a software upgrade on release date? What I really need please is a STEP BY STEP procedure and in LAYMANS TERMS how to remove the play 1s and add the Era300’s. What may seem second nature to yourselves may not appear that way to myself 😢 and I don’t want to screw it up. I am fully aware of what to do once they are installed 🙂Thank you very muchMartin  

I am planning to purchase two era 100 speakers for stereo pairing with my Sonos beam gen 2. Is it possible to add one sonos era 300 speaker to this set up instead of a subwoofer to make it 5.1.2 home theater system. 

I have an existing cable router/modem. When I added the Eero mesh to extend my wi-fi range I had to identify the Eero with a different name. My iphone now defaults to the Eero wifi, but Sonos only recognizes the old wi-fi, so I have to toggle between two wi-fis to activate my Connect units. Sonos chat and a Sonos tech guy gave me no solutions. The Connect units are wireless. Any ideas ?

Hi there,Both myself and my wife’s Apple Music is setup in the Sonos App under the same Sonos ID (Mine)If I use ‘Hey Sonos’ and issue a command, I have no issues.If my wife issues the same command she is totally ignored?Is this usual behaviour, or are we doing something wrong with our setup please?Should each user in the house login to the Sonos App with their own login credentials or share mine? Or is this irrelevant 😀 We are using the Full Home Cinema set-up with Arc, Sub, and two One SL’s. Any help would be greatly appreciated.thanksGary

It appears that Sonos support is backed up so I guess I’ll post my question here also… My existing system (two Ones (G2) & Sub) that are connected to the Boost do not have this problem. Apparently these two devices connect to my wifi and not the boost so I assume we will have to blame my wifi, yet the 66 currently connected devices which is a mixture smart TV's, streaming devices, security cameras, smart devices, etc... do not have random disconnect problems.I'm doing my share of searching, I see posts about Asus routers and disabling QoS or Airtime Fairness, some say nothing changes...So I guess I need to know what magic settings the Move and Roam SL require in order to work as expected.Honestly I expect these things to work with minimal screwing around because I paid for $ONO$... If the cheap $5 smart plug can stay connected to my wifi, why not almost 600 bucks worth of speakers?Router is Asus RT-AX92U AX6100

I have a Sonos Roam and an Eero wi-fi network. My Roam keeps losing the network every three or four days. I’ve been reading and it sounds like Sonos and mesh networks don’t play togehter. I’m not sure what my options are. The Boost doesn’t work with portable devices, and setting my Eero into bridge mode also doesn’t seem like an option. I can no longer return my Sonos Roam. Do I have any other options?

My port is set to Family Room and will only function on ‘fixed volume’. Can’t change the volume in that room. all other rooms work fine. Tried changing to ‘variable’ but it immediately defaults back to ‘fixed volume’ on that port. Any ideas?

Does anyone know if the sonos OS S2 is compatible for surround sound with the new beam or ray or subwoofer?

Any advice would be much appreciated.

Recently my Sonos One Pair has stopped working when using Airplay. The speakers work fine when using the Sonos App. When I try to play music in Airplay I get about a second of music from both speakers and then the sound cuts out on both. On my phone the music shows that it is still playing. I separated the speaks and one of the speakers does not play on Airplay while the other does just fine. I have done a factory reset of both speakers and still have this issue when trying to use the pair. Diagnostics are 919649248

I have two sonos speakers (Era 100) that I have hooked up for surround on my TV with a Beam (2nd Gen).  Is it possible to use the Eros 100 Pair of speakers to listen to music independent of the soundbar?

Bonjour j’aimerais utiliser sonos pour avoir mon point de diffusion existant Spotify mais également avoir la possibilité de connecter une platine DJ ainsi que des micros pour faire un Karoke.pouvez vous m’aider ?

I am trying to set up a refurbished Ray. I have existing Sonos. The unit is not playing a chime and the PIN and there is no pin code on the back of the unit by the connectors. CS don’t have any further advice. I have done a reset. Please help! thanks. 

I changed the router with new vodafone station that Is 2.4/5G. Now it’s impossibile to Connect sonos to the network