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I see messages saying that Apple have fixed this…. Well not in my house they haven’t, so I’ve got three pairs of Sonos speakers, that won’t talk to my iMac, my iPhone or my iPad. again. 😡

Hello all. I’m thinking of purchasing an ARC and SUB with two ERA 300s in the rear. I’m looking for the ATMOS experience plus  superior music from streaming apps and line in from a CD player.My question is what are the max amount of speakers I can connect together in the same room? For instance, could I also add two Sonos ones for side speakers? Or is this overkill?thanks,Jmsblckhll 

Hi I want to connect a turntable Project T1 to my system will I need both an amp & port  thanks

I’ve reset the lamp several times. Sometimes while plugged into the router and other times not. When I plug it into the router the speaker works with streaming services, when it’s on wifi only nothing works. Still shows up in the Sonos app on wifi and I can control status light and touch controls so it’s somewhat connected, but no streaming services work with it. 

I currently have 2 - 5’s and a sub that I use for listening to music in one room and a separate TV room for watching movies. I plan on combining all into one room as I don’t listen to music and watch movies at the same time. I would like to incorporate the 2 - 5’s, Sub, and possibly a Ray/Beam/Arc with a new TV. When watching movies all systems would be used, when listening to music the Ray/Beam/Arc would be off (the only reason being, I like certain music LOUD and not sure if a soundbar should be in the mix?? Also not sure what soundbar would pair best with the existing 5’s?Or, should I look for a tv with better sound and use it as the soundbar with the 5’s and Sub? My current TV doesn’t have Bluetooth, but I’m assuming I can connect the 5’s and Sub through that if I forego the soundbar for the tv sound?Also I run everything through a Roku Ultra with most music coming through either Spotify on the Roku or a folder off a local NAS drive. Video comes from apps on the Roku...Netflix, Pri

I have not a concrete issue, but just a feeling that something didnt go well during inital setup of my first Sonos product. So im happy if someone can just confirm the info below:Hi, I just got the Beam (gen2) for my Samsung The Frame (2021), and Im using eARC. I don’t know if I have set the Beam up correctly or not (the manuals online are a little unspecific imo). So I just want to know if everything is correct: 1: When doing the Universal remote setup, the TV didnt recognize the Beam, so I had to type it in. The “power-test” did not work, but the manual online said to just hit yes. So I did. I guess thats correct, because its “always on”?2: The Beam is working; its receiving sound and I can control the volume with my remote. BUT the text to the left on the TV screen does not say Sonos or Beam, but “Receiver HDMI-eARC”, and there is no number to indicate what level the volume is at. Is that the way its meant to be? I have a feeling that somethings off. But could find anything by searc

I've heard some YouTube reviewer state that you can use just 1 rear Era 300 Centrally for rear surround effects (Atmos) with Beam Gen 2 or Arc. Is this correct 

I’ve seen this question asked before but no real answers have been provided, at least that I have seen.  What is the fix for this issue?

Hey all.To say that trying to figure out how to play my records after switching to Sonos has been a nightmare would be an understatement. I can’t seem to figure this damned thing out.I moved to a new condo and downsized and had to kill my onkyo amp and enormous speakers. It was just too cluttered. So I got the Arc, Sub and a couple of Ones for the rear. Great - works perfectly with my Samsung Frame as a surround system!I also got the recommended Sonos Victrola. Went though three of them - the sound was just awful. Massive interference and crackling. Must be something to do with the condo as nothing worked. So that went back.My latest effort is failing. I got an Audio Technica LP120. It has both Bluetooth and USB output. First of all I hoped I might be able to just Bluetooth connect to something… Like my mac or maybe the sonos itself. No luck there.Next I thought well how about connect to my Mac with an USB cable and then output the audio from my mac to Sonos. Well I can finally hear my

I have a Beam gen2 paired with a sub gen3. Can I add just one era 300 to this system? Or do I have to buy two?

I’m looking to connect a Lenco LS-300 Black Turntable to my Sonos soundbar, I only have an optical on the soundbar and a L&R on the turntable. Before the trial n error starts to cost me money, can one of you experts out there point me in the right direction please?

Hi all,I have 6 Sonos devices around my home and all have worked fine for a long time.I just got home after a trip and seem to have a glitch with my Sonos Play:5 (Gen 2).Cannot connect to the speaker from within Spotify app. It times out. Intermittently cannot play via the Sonos app and get a variety of error messages like “cannot queue item to the device” or “cannot connect to device”It will play from other sources (Sonos Radio / TuneIn)The device is updated. I have powered the device down, reset it to factory settings, reauthorised Sonos in my Spotify account. Nothing has fixed it so far.Any ideas?thanks so much,Maya 

I’m trying to figure out how to stabilize a Sonos system (16 zones made up of 28 Sonos speakers) spread out across 4 floors of a house. Individual zones generally work well, but as you group more zones together for a party, issues increase such as big delays getting music to play and operating transport controls, UI errors like “can’t play song,” and speakers randomly dropping out and coming back. Most zones are individual speakers, though some have 2 speakers, and there are 3 TV rooms with Sonos soundbar/rears/sub. The homeowner has spent many, many hours with tech support and tried all kinds of different configurations (Wifi, SonosNet, etc). The network is made up of (4) Eero Pro 6, all wired with Ethernet. WiFi is fast with 400Mbps down in all rooms.  There are 3 more Ethernet cables through the house that could be used to wire Sonos speakers. The Eeros also have spare LAN ports on them. Questions:This is reaching the upper limit of 32 total devices supported in a Sonos system. Will

Curious if anyone else has seen or heard of similar: For the last several updates I have been unable to successfully install the update to my surround Play:1 speakers or Sub wirelessly.  I am uncertain which update this issue started, but probably before the S2 19.14 version as the first couple times it happened I didn’t realize this would be my new reality.  All my other S2 compatible speakers update without any issues.My surround system consists of an ARC, two Play:1 speakers, and a Gen1 Sub.  Prior to the last two updates, I was only able to update the surrounds & sub by connecting them to my network via ethernet cable.  On wireless update, the update process would return either Error 30 or Error 1013 for these three speakers.What I discovered over the last two updates, 14.19, and 14.20.1, if I remove the Sub and two surround Play:1 speakers from being part of the surround sound setup with the ARC, and instead have them as stand alone or unassigned speakers, then they will updat

We got our Beam 2 installed about a month ago.  We have Direct TV and a Samsung Smart TV. The lip sync is OK when we’re watching recorded programs or movies using the DVD player.  Live TV is almost always off on at least one station, sometimes on all stations.  I’ve tried rebooting everything.  Sometimes it will improve for awhile, then revert back to being way off.  We’ve had the Geek Squad out to the house and they couldn’t resolve  the problem.  They suggested that we call Direct TV and perhaps get a new Direct TV box.  Has anyone else experienced this problem?  We’re getting pretty frustrated.

I’ve had my system for several years.  When it works, love it.  But it is very high maintenance and always has been.  I can never just open it up and start playing something.  When it’s not error messages due to path to music folder that breaks for no known reason, it just won’t play w/o resetting the controller, every single time.  I can’t just play music, it gets really old to go through this monkey dance every single time I want to turn it on - which is daily since I use it to help keep some of our rescue dogs calm.  Why am I forced to reset my controller every single day in order to use the app?  I tried support chat but just looping in unhelpful AI responses.  No thank you.

Hi all,Been using Sonos for about 7 yrs now. Currently use it in 4 rooms in the house. Have a boost and all devices are static IP via binding.In our master bedroom we have an Arc, SUB G2 and two Ones.All working fine until today. App said 2 ONES offline. So reset them, re added, all well. Over the next few hours the sub and two ones fluctuated between offline and connected.As of right now, it’s all working, one ONE is still showing as offline but it’s clearly not as there is audio coming out of it.Any ideas????

Hi, I need help. I have a big delay between sound and vidéo. I have a projector who is connected with hdmi on fire tv stick. And my sonos five is connected with aux cable to my projector. My delay is about à couple seconds. I try the synchronisation audio of fire tv stick but absolutly nothing changed. I love my speaker and I want it to work correctly 

Hi I would like to have a wall mounted volume controller in some of my zones instead of looking for my phone. Is this something that can be wired to the amps or is there a wireless option also? Thanks. 

Hi all, I am sure this is a dumb question but I hope you can help. I’m a legacy Sonos customer with an old connect hooked up to a vintage Sony stereo receiver and technics turntable.i want to move to a Sonos amp for a 4.1 surround setup and maintain my old turntable as part of that.what do I do about my preamp situation if I have an old receiver? Can my old receiver act as a preamp or is that a dumb idea? Or should I just buy a dedicated pre amp and sell the receiver? Or something else?After some research I’m not that concerned about losing the analog sound by eliminating the receiver (it also has a tape out if I wanted to maintain that), but I’m not sure what best practice is for moving from a modest analog Phono set up to a sonos amp phono set up. I can’t find a lot online about keeping an old receiver as a preamp with the AMP, which tells me that it may not be the best approach. But I don’t understand why?help!!Edit: I should maybe add that I don’t care much about streaming turntabl

I have a Samsung TV that sends an IR signal for volume control out to the room. It has worked flawlessly for years, including 3 years in it's current house and set up. About 2 months ago, it stopped working unless I stand up in front of the TV to reflect the IR back to the IR sensor. While sitting, or off to the side, it no longer works. Sonos said that set up was not supported, they only support an IR remote, and that it might work for years and then stop, which it did.Anyone else have a similar setup, have a similar issue and find a solution for it?

Hi, I have two play 3 speakers paired in my kitchen and had a power cut, once the power was back on only one speaker worked. Tried the reset options but still no joy. I have play 5 speakers paired in the conservatory, living room and play 3 speakers paired in the dining room all are working fine. Can you help.regards. Dave

Hello,I am currently using the Arc with the original Sub and 2 Ones as rears. I ordered 2 Era 300s to replace the Ones. Will I lose any functionality by using the original Sub with the Arc and the 2 Era 300s?Thanks 

Each time, I or my wife open the app we get different rooms showing up, most of the time one of our 4 speakers disappear.we have 2 Play 1’s a Play 3 - all older and a TV speaker think it’s a boom. We are using the latest app and it’s not like they are. not connected as if you shut down and restart the app they reappear but it’s so frustrating.  Any idea why this is happening?? If have rebooted the speakers, removed and reattached them to the app and it works for a few days and then they start to disappear again - nothing seems to be a long term fix.

I’ve a paid subscription of Amazon Music in Portugal, but as it seems, the Sonos integration is not yet available. Any idea why? Copyright issues? Or it’s just hard for Sonos to sync up with the service availability? This is the current Amazon Music availability:https://music.amazon.com/EU/help?nodeId=202204440 And this is Sonos:https://support.sonos.com/en/services/amazon-music Com’on Sonos team… I’ve preordered the ERA 300 and want to use ATMOS on Amazon Music. Using Airplay will just downgrade the quality…