Answered

Are you freaking kidding me that these aren't compatible?

I just got my new Era 100 and wanted to add it to an existing room (Living Room). By mistake I added it to another room (Den) and now I cannot change it to Living Room. I am also not able to remove the speaker. Can you please guide me on how to change it to the correct room?

I would be interested to know once you got era300 setup as surrounds, what does the music sound like when you set your system to “full” when on playback. Do you still spatial audio from Apple Music?

Hello everyone from Rome :-)I write because I need the experts of this wonderful brand!I have a full system with Arc + Sub(Gen3) + One, I only watch movies with 4K discs and Playstation 5.I would like to understand if the addition of the Era300 gives me something more about the Atmos, given that the Arc itself already has speakers that go upwards for the Atmos effect.Does buying the Era300 increase the atmos effect? So I would have the Arc + Era300 atmos speakers?Thanks to everyone for the precious advices!

I am unable to add my newly acquired ERA 100 single speaker as a surround speaker to my existing Sonos ARC in the application. Why is this? The only option is to add the ERA 100 to another new room for example "living room 2". At the same time then the microphone from the ERA 100 is not able to use trueplay to tune both itself and the sonos arc. When watching TV the volume control does not work with the remote for both devices at the same time, but only for the arc. Is there any solution ? Or is the whole problem caused by the fact that it is one and not two ERA 100 speakers ?

I have recently purchased a used SUB Gen 1 to use with my existing Sonos system.  I am on the S1 controller because we have some early components that are only compatible with the S1 App.  When I try to add the SUB to the system the S1 app states it can't be added because it is only compatible with the S2 App.  I have tried a factory reset but this hasn’t solved the problem  Can anyone offer a solution?

Brand-new ERA 300 won’t run Trueplay and regular playback does a quick fadeout to zero volume (although appears to continue playing the track).wondering why I fronted the money for something really fancy with very few controls, quite cryptic, in order to manage the clientele adjusting complex web-based audio, which is all great, except the product doesn’t work.The chat bot was ridiculously unhelpful. No, I don’t want to buy more Sonos products at this time, but, thank you, as always.Any ideas, thoughts, or prayers?Thanks.  

I have a QLED TV with latest sonos ARC - what would be the benefits of adding an ERA 300 to that system?

Hi, I have an Intergra DRX-5.2 (works with sonos) with a sonos connect attached to the CD input. There is also several other speakers in the sonos system.  Recently the Connect has stopped switching ON the Integra. Sonos still plays through the receiver but i need to turn it on manually and select the CD input.All devices are hardwired. In the Works with Sonos settings menu of the Integra it lists connected device with the correct IP adres,Any suggestions

If I bought an old Gen 1 sonos connect and connected to the 3.5mm audio out on my epson eh-tw7000, could I then send that audio wirelessly to a Gen 1 sonos beam?  

So I have a sonos beam and am going to buy a sonos sub Gen 3. but I *also* have an existing, fairly old, denon AVR and 5.1 surround sound system with ceiling speakers (but currently no sub).Most of the time I just use the beam because the ceiling speakers are right under the kids beds.but I do sometimes like to use the ceiling speakers instead, for watching movies with proper surround sound.what I was wondering is if there is any way to use the sub as the bass with the existing system, without the beam? Maybe with a sonos port but not quite sure how?the beam receives the exact same audio input as the AVR (via HDMI) so the sound data would already be inside the sonos system, if you get me. 

Can I use Lan to audio jack adapter to avoid AirPay delay on Sonos One Gen 2? Like this one https://www.amazon.co.uk/ZYElroy-Ethernet-Adapter-Control-Extension/dp/B08LGLJZCK

Hallo everyone.I’ve purchased Sonos One (gen 2) to be main speaker as I was using speaker in my Mac Mini M2 - so now sound sounds bit better.But now I have few problems with it.Audio delay on Mac Mini  - I know about 2 seconds AirPlay delay BUT will it work bit better on LAN cable? How to do this? Connect it to my router which was connected via WiFi and……. how to FORCE Sonos to use it not WiFi? I want to have WiFi disabled in iPhone - in Sonos and in Mac Mini as I do not use them. Sonos One goes on silent in Mac Mini M2 (latest macOS) after some time of silence and I have to change “Output” in macOS Settings (to TV and then back to Sonos) just to sound work again which DRIVES ME MAD - I hope this is not some kind of energy saving as this speaker does not have batteries to save them and it is hard wired. I unable to add Google Assistant - all I see is just Sonos Assistant. I have Google Assistant app installed on my iPhone and in this app I was able to see and add Sonos speaker - log in

Sonos Voice Control is excellent. It just works and does exactly what I need for my Apple Music account. I also listen to Qobuz, Spotify and BBC Sounds regularly - any idea if or when they might be added to Sonos Voice Control?

The alexa on my sonos can't play any music services, it says I have to link them and go back to sonos app, but they are linked. I've tried a million times. Any help would be great

I have a Jensen Omni mesh LAN. When using Sonos Beam the TV stops and starts searching. The screen becomes unclear. 

I am running Media Monkey 5 (MM5) on my laptop and have enabled both MM5 server and library.I am using the Sonos App on my Galaxy S22 Ultra and on my laptop.In the Sonos App I can see both the MM5 Server and MM5 Library including all my music and playlistsI select the MM5 library, then select playlists, then choose a playlist, and can see all the songsAt this point the only option I have is to add the Playlist to My Sonos or individually add each song - 1 by 1 - to the queue.What the heck am I missing?  Why can’t I simply play a playlist from my MM5 server or library in Sonos? Why is this hard?If I choose a playlist that is saved on my phone I immediately get 2 buttons on top that let me play it or shuffle it.  Is there a way to play a playlist on Sonos from a media library or media server?

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  What else can it be? it is getting very frustrating..

I would lovee to be able to test only the up firing atmos speakers on my arc and new era 300s, and even better toggle between each speaker to test alignment. I’m not aware of any way to do this, but curious if anybody might know? Or is this something sonos would need to develop for it to work?   Curious if I could somehow mix a track that would only play through the atmos oriented portion of the speakers, even if just like rain or test sounds.

Currently, I have Arc  + 2 Sonos One as rear speakers + Sub Woofer (Gen 3). I would like to buy 2 Era 300. CAn I use as front speakers and create Dolby+Atmos+ Surround effect. Pls. suggest. 

I am not able to connect my era 300 with my tv. I have a line in adapter from amazon i am using aux 3.5mm to connect it with era 300. I have harman kardon onyx studio 7 and jbl boombox 2 they are working good with my tv. Era 300 is compatible with dolby atmos and spatial audio. I thought i can use it as a home theatre. But i am not able to use it

So today I’m away on a business trip to Germany. I’ve got my Macbook, Ipad and Iphone with me. My wife texts me saying that the Sonos speakers out of the blue started to play music. Quote “it sounded like Muzak. Not like the kind of music you like to listen to”. She then checked her phone to see if she accidentally set something off. But then she found out she only had the outdated version of the Sonos App and no password.For music streaming I use Apple Music.This does raise the question of how this at all is possible.Any thoughts.

I have a Beam connected to the router via ethernet and I also got 2 Ones and an Arc that is supposedly connected wirelessly via Sonosnet. The Arc and one of the Ones is being report as “Wired” on my router and that is correct. But the other One is being reported as “Wifi 2.4” and that is incorrect. I already removed the wifi credentials on the app, so I don’t how this One is connected via Wifi. And this One would often disconnect and I would get that error (RS+?) on the app.How do I finally get this Sonos One on Sonosnet? Again, it already says WM:0 on the app, but I am pretty sure it is not because it says “Wifi 2.4” on the router and also because this is the only speaker that disconnects occasionally.

Don’t Atmos tracks from Apple Music play in 5.1 from the Sonos app (with a gen 1 Beam) like they do through Apple Music on the Apple TV?

I have two sonos Roam, but only one is displayed at a time on app.Can we set up the two sonos Roam with Stereo set up?Please share how to do that?