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Hi all, I have strange behavior of my set (Beam gen 2 + 2x One as surrounds) while listening Spotify of watching movies.When music is playing ones per few minutes random one of the speakers are muting, dropping or volume goes down for about one second. It’s hard to catch exactly what is it, sometime I feel that music on one speaker is slowing. Anyway this is very irritating. It started more less a week ago, I thing just after upgrading software to the newest version. Does anyone has the same issue or know how to fix it?I’ve tried restart all speakers and wifi router.I haven’t contacted with Sonos support yet. 

Is it possible to use 2 Arc SL Sound bars as left and right fronts?  I do not have the ability to center the sound bar. Thought I would just get a second one and put one on each side. I would have to have an HDMI splitter pigtail, I guess to send signal to both from the same source, I guess?

I have 4 Connects powering third party (in ceiling) speakers in four zones via a third party multi-zone amplifier.  I also have a Playbar, Sub and Play:3.  All are running on the S1 app.My third party multi-zone amplifier died and I am upgrading from the Connects to Amps, and then to run the Amps, Playbar, Sub and Play:3 on the S2 app.I have the Amps and I’m looking for guidance/instructions on the process for executing the upgrades, i.e. removing the Connects, installing the Amps, and getting them all running (along with the Playbar, Sub and Play:3) on the S2 app.Thanks...

Does anyone know if the Era 300 speaker stands as advertised at present have carpet spikes included on the base plate? There is no details on the website.

I haven’t been able to connect my Amazon Music Unlimited to the Sonos AppWon’t let me browse.  I believe its because when I add it on the app, it defaults to the US Amazon (.com) and not Amazon Canada (.ca) which is who I pay for Amazon music Is there a way to fix this so I can browse and play music through the Sonos app?

i got an arc, two subs and a sonos amp pushing two rear speakers. i want to use the era as front firing height channes - is that possibe? i could care less about rear upward firing channels.for such an expensive ass speaker, i assumed they would be clear about something like this but i can’t find literature on it anywhere. i also agree with the other poster that they are too big for atmos and practically a waste of their size when just used for atmos. 

Hello everybody,i have a question regarding the new Era100 Input System.So far i‘m using the Ikea Symphonik Speakers as Satellite Speakers with my Arc. Works well for me.But, as my Play5 is in the kitchen, i was always searching for an easy way to connect my turntable in the living room. My question is: Can i connect my turntable to one Era 100, when they are used as satellite speakers with my Arc? Couldn‘t find that info in web.Thanks a lot.Have a great weekend.

I’d love to say that MOVE is awesome and sounds great, but I can’t even get pass go to say this..it just will not connect...my app picks it up and sometimes goes to install and the app just drops out, or does connect, but can’t register...or wants to use some internal Move wifi, which is really strange. I was so excited to receive my MOVE, but now ready to accept I’ve been scammed and drop it in the bin. Surely after 2years of release, MOVE should just join the SONOS system I have seamlessly..but it doesn’t.Every other SONOS product I have bought, which are much older than this MOVE I got yesterday, did connect no probs….SONOS why is this so? I’ve never had many issues with SONOS, especially since moving to Fibre to the Premises broadband with 100+ mbps download and super stable network.Preferably I just want my $s back and I’ll go buy something that works, like every other product found on the market for bluetooth style speakers, and save myself stressing and seaching/reading forums t

Hi all, I wonder if you can help. I have a planar p1 record deck (into a preamp) and a marantz cd6007 going into an rca splitter, then the output goes to a port and then to all my other sonos speakers.  The output from the vinyl sounds great but the output from the cd player sounds ghastly - muffled and distorted.  I have swapped the connections over to every different combination but nothing changes.  Some of my CD’s sound good but the majority are not up to the job.  The CD player is new (the output from the headphone socket on the player is absolutely brilliant, so no problems there).  Do you think that I need a separate amplifier in between the CD player and the Port, or is there something darker afoot?

I can no longer access any key Sonos settings – Account, System, Services & Voice are all greyed out on my Android phone. There has been no changes to my router. It just stopped working. Alexa is still working though. 

Hello sonos community!Is it possible to group two rooms with one having the sonos beam+sub+one sourrounds (capable of dolby atmos music via apple music) and the other room having the new era300 and both playing dolby atmos?Currently the 2nd room is equipped with a five and when I group these rooms I loose the dolby atmos format for all speakers…Thank you in advance!

HiI see there’s other topics around this question, but none of them seem to solve my problem. Here’s the situation:I have a Samsung The Frame combined with a Playbar, Sub and 2x OneSL since a couple of years. My Samsung One remote has been working fine until a couple of days ago it just stopped working for changing volume. I’ve checked other topics and tried everything including powering off/on the Playbar, deleting and re-installing it, reinstalling the remote in the app etc. I’ve also tried this workaround: Hope someone will be able to help because it’s driving me insane at this point. Thanks!

I have two Move speakers that I pair and use in stereo; can I add a subwoofer and pair with them?

Hi All, can you help.am I correct in saying a 16 ohm speaker can be used on each side of the amplifier either as a pair or as a 4.for example 2 speakers on the left channel and 2 on the right channel? how ever I cant have 3 due to the imbalance in ohms being around 5 ohms? thanks 

Our band performs regularly at a small club that has a multi-room Sonos system installed for recorded music when the band is not playing. The system sounds really great - loud, clean, excellent coverage of the venue. Our own PA speakers are high end, but they are too loud up front and not loud enough in the back, always a challenge. I would like to patch a line level output from our band’s mixer into the Sonos system when we play. Exactly what would I need to do that? Club owner is hesitant - he seems to think we could harm his setup. He has not told me exactly what Sonus gear he has. All I know is that he controls it all from his phone, and it is high end. We could run a cable to his central Sonos device assuming that it has a line level in… or we could go wireless - I believe Sonus has a device, or we could transmit over wi-fi with a non-Sonus receiver by his central device.Any advice without knowing his exact gear? I’m sure I will ultimately be able to find out, but I would like to

I have two Sonos Five speakers set up as my Living Room. When watching movies (set up: MacBook Air connected to my TV via a HDMI cable / output selected as ‘Living Room’), I experience a delay in the audio, the audio being behind the video. I have been told by Sonos that there is nothing I can do about this unless I buy a soundbar and stream the audio through that, using my Sonos Fives as surround sound, but I find it hard to believe that there is no work around here.Strangely, if I watch Youtube videos with the same set up described above, there is no delay. When using VLC or Quicktime however, there is. Does anyone have a hack that can be used here? 

Does this Soundbar allow Dolby Vision to pass through when connected by hdmi cable via eARC?

Bonjour, Compte tenu de l’impossibilité d’utiliser mon smartphone Android ou mon IPad Pro avec puce M1 pour les réglages Trueplay, est-il possible d’utiliser ma Sonos Roam (micro) pour paramétrer une pièce via Trueplay ? Cdt,Laurent Placide

Are you freaking kidding me that these aren't compatible?

I just got my new Era 100 and wanted to add it to an existing room (Living Room). By mistake I added it to another room (Den) and now I cannot change it to Living Room. I am also not able to remove the speaker. Can you please guide me on how to change it to the correct room?

I would be interested to know once you got era300 setup as surrounds, what does the music sound like when you set your system to “full” when on playback. Do you still spatial audio from Apple Music?

Hello everyone from Rome :-)I write because I need the experts of this wonderful brand!I have a full system with Arc + Sub(Gen3) + One, I only watch movies with 4K discs and Playstation 5.I would like to understand if the addition of the Era300 gives me something more about the Atmos, given that the Arc itself already has speakers that go upwards for the Atmos effect.Does buying the Era300 increase the atmos effect? So I would have the Arc + Era300 atmos speakers?Thanks to everyone for the precious advices!

I am unable to add my newly acquired ERA 100 single speaker as a surround speaker to my existing Sonos ARC in the application. Why is this? The only option is to add the ERA 100 to another new room for example "living room 2". At the same time then the microphone from the ERA 100 is not able to use trueplay to tune both itself and the sonos arc. When watching TV the volume control does not work with the remote for both devices at the same time, but only for the arc. Is there any solution ? Or is the whole problem caused by the fact that it is one and not two ERA 100 speakers ?

I have recently purchased a used SUB Gen 1 to use with my existing Sonos system.  I am on the S1 controller because we have some early components that are only compatible with the S1 App.  When I try to add the SUB to the system the S1 app states it can't be added because it is only compatible with the S2 App.  I have tried a factory reset but this hasn’t solved the problem  Can anyone offer a solution?

Brand-new ERA 300 won’t run Trueplay and regular playback does a quick fadeout to zero volume (although appears to continue playing the track).wondering why I fronted the money for something really fancy with very few controls, quite cryptic, in order to manage the clientele adjusting complex web-based audio, which is all great, except the product doesn’t work.The chat bot was ridiculously unhelpful. No, I don’t want to buy more Sonos products at this time, but, thank you, as always.Any ideas, thoughts, or prayers?Thanks.