My Beam Gen 2 / Sub Gen 3 / Sonos One Gen 2 setup has been pretty much rock solid since it was set up. However over the last week I’ve started to see problems with my Right Surround speaker disconnecting several times a day. I can only get it to reconnect by restarting the speaker.
All devices on my network have fixed IP address, and I’ve kept a close eye on my router to ensure nothing else is sneakily connecting to the same IP as my speaker. I haven’t added any new devices to my network for months.
I also powered off every network device and restarted my router an hour ago, and the surround has already dropped off again.
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/717655e1-3963-4b01-88f4-f2255b427d60.jpg)
My Beam is hard-wired to the router, with the surrounds and sub connected via SonosNet.
Here’s my network matrix when everything is connected:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/ec206c7f-d2b7-4956-bfeb-56c317e62d93.png)
and here’s my network matrix when the right surround has dropped off:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/caa294ab-5377-4bdf-a23f-9d16653ed57c.png)
I’ve just submitted diagnostic 522827366 - would it be possible for somebody to take a look to see if there’s anything obvious happening? Thanks.
Best answer by GuitarSuperstar
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