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According to the brazilian Sonos Webpage, the Sonos One works with Alexa. But, in my setup with 2 Sonos One and a Sonos Beam, Alexa does not show up as Voice Service. This is really bad, as it means that I cannot use my Fire TV cube!It is really frustrating, as the interaction with this device was the primary reason for buying the Sonos system. I feel mislead by Sonos Brazil. [Yes, I created this topic out of frustration, I feel mislead!]

So it is great that we can now listen to Apple Music Dolby Atmos from the Sonos app, but when playing to the Sonos Amp does it stream in Lossless as there is no icon to indicate this?

Hi I have the Arc soundbar and sub mini in my living room which has high ceilings (about 16 feet). Can you please share any recommendations on things I need to do to get the ost optimal performance from Sonos set up? Also is it important to leave a 4” space between the TV and Arc soundbar?

HiI have a stereo pair in the Kitchen made up of a One and a One SL speaker.Recently if I join the Living Room to the Kitchen, I start getting drop outs or players stopping or general unreliability.I looked at the Network Matrix under the http://playerip:1400/support/review URL and noticed that the One SL speaker show as white and has text of “Noise Floor: 0, 0, 0, 0 undefined” whereas all the others have values and ‘undefined’ showing as something similar to ‘OFDM ANI level:0’ I have factory reset both the Kitchen One speakers but it still shows like this. Does this mean there is a problem with the WiFi adapter inside it or what else is wrong? Many thanks Rob  

are the new Era 300   compatible - as rear speakers -  with a Playbar?   Thanks   

"I don't see my product."Did factory resetBrought Android phone near unitConnection via EthernetUsing latest release & upgrade of Sonos 2 ControllerDid power on resetNo new router or network

EDIT: Wrong TV model number, it is KDL-48WD65xI am buying a soundbar for my old mom, to make voices more clear in movies and series.She has an Apple TV 4K gen 3 (the new model) which she uses for watching everything.The TV is a KDL-48WD65x from 2016 which is only used as a monitor for the ATV.The TV has 1 HDMI ARC port, it supports Dolby Digital Plus.So I am guessing the setup would be:AppleTV 4K > TV HDMI 2  - TV HDMI 1 (ARC) > Sonos Beam Gen 2 HDMICan’t find mentions of audio passthrough of dolby signals, so not sure if the TV is compatible?Is this guaranteed to work, or are there possible pitfalls with a TV this old? Link to TV manual:https://www.sony.co.uk/electronics/support/res/manuals/4584/45847741M.pdf

I have a projector (want to coonect to a chromecast) and a TV (want to connect to an android box) and I want to be able to watch both at the same tine but be able to choose which plays audio through a Sonos Beam - I plan on connecting Bluetooth headphones to the other. I may want the sonos audio to play on one or other device depending on what is on at the time. So I have two separate hdmi cables (one from the chromecast and the other from the android box ) and then have an hdmi audio extractor with multiple inputs and one output that I can use to connect either the TV setup or projector setup to the beam. However, as there is only one output this set up doesn't work for connecting both devices to the Sonos and being able to switch between them... Any ideas?Many thanks 

The directory of radio stations for radio.net on Sonos has not been refreshed in a long time, which means old streams no longer work on Sonos (but work on radios.net because they updated their directory).Can you please update their directory on Sonos so all station stream work correctly?

Title says it all, really. I can’t get SVC to play LBC radio. If I choose it through the app, it’s fine. But with SVC I get weird and wonderful results. I’ve scoured the forums and tried everything I’ve found as suggestion, all to no avail.Has anyone been successful in this, and if so, could you please tell me the magic words? 

With the new IOS upgrade to Ventura I have had several synchronization problems. One of these is the SONOS ROAM I already forgot the SONOS ROAM on the MacBook, I turned the bluetooth off and on, I did a restart of the MacBook Pro and the SONOS ROAM, I do the new pairing and apparently they are connected but the SONOS ROAM does not play. 

I wish to give my Sonos components to my son  how can I transfer ownership?

I own 5 homes with 34 sonos speakers in the various homes. Can I play the sonos systems at the different homes at same time? For example, if I am at my main home, can someone at a different home of mine play the sonos at that home while I am playing my sonos at my main home?

My ZP90 keeps flashing white and does not show up in S1 anymore.  I had run an update which completed downloading to the unit but got stuck at unit "restart" with light flashing white for a few days.  I tried plugging off and on and tried reset by holding the mute button but light just keeps flashing as soon as I plug in power.  Is there anything else I should do?  Thanks!

Would adding 1 era 300 to my beam tv sound improve my sound in a smaller room?

For practising in a small room, am I able to connect my electric guitar to a Sonos Five via Line in? Will I need a pre-amp in-between? FYI - I currently have a turntable and a tape deck connection via RCA switcher to the Five..

My Imac has lost connection with Sonos since update to Ventura. Seems like a firewall issue,but can’t firuge it out

I purchased a pair of Era 100’s to use with my iMac computer, using the USB-C line adapter. The speakers sound absolutely superb, however, every minute or so the stereo pairing drops out of one speakers for a split second. I see a reviewer on YouTube was experiencing exactly the same issue.I’m sure it’s just a bug and will be fixed, but wanted Sonos to know. Thanks

Hello,I am very satisfied with my pair of Sonos Five, playing music all day long.Now I am thinking to buy a Sonos beam gen 2 to enjoy similar quality of sound with films too. But I read it may affect the quality sound of my music?! The pair of Five would no more be used the way they're now when I am listening to music (some sound would come from the beam 2 and no more from the excellent Five's). Except if switching on the app which seems to be a pain...Is it true?!Thanks   

Replace my pair of One SL with Era 100 + Arc and sub. Started thinking a day later can I hook the 1Sl back up and put them in the front corners of room?

ERA 300- What size is the screw that is used for mounting the speaker to a fixed object?  Thanks all

Since update to 15.2.1 the sound on my Play:1 jumps to 100% after a couple of minutes running. No matter if I set the sound on the app or on the computer. Also if it’s radio or from my server in the same network. This is annoying and makes the system unusable… Any hint on how to fix this issue?

So I have my new Sonos/Pro-Ject Debut Carbon turntable set up through Connect. Line -In Autoplay set to play when the needle drops, to the correct room, etc.  My problem is, sometimes Autoplay doesn’t Autoplay. There is no sound coming through speakers. I have to push Play/Pause on the Connect and then I hear.Also, sometimes when all is good and I group rooms, it goes back to silent and I have to push Play/Pause again to get sound.Play/Pause is not a button I use or want to use. It’s just the only thing that fixes this.Any idea why I’m getting the silence? Is something triggering pause? Why doesn’t Autoplay work all the time? I’m also getting slips in the grouped rooms. Any advice on this?Why can’t this just work? Is Connect just too old a technology?Thanks guys.    

i’ve recently relocated to a new province, and I can’t get my system up and running. how can I log into a new network using my Sonos app

I have an Arc set up with two One surrounds and not long ago (I can’t pinpoint exactly when) it started taking at least ten seconds for the volume to go back up after asking Alexa something and the answer finishing, or if it thinks it hears the wake word it will stay quiet for far too long. Any ideas would be much appreciated, as it’s really annoying. I don’t have ‘follow-up mode’ enabled as it’s ‘disabled when using Wi-Fi connected speaker’ according to the Alexa app.