I had a roam device briefly, set up as an alarm during brief stay during travel, then returned the item and left the network/router behind, and now everyday the “Sonos alarm” pop up happens on my phone, but the device and associated Wi-Fi/network are long gone; but I can’t find a way to delete the speaker! Help!
Answer
deleting a lost system/product
Best answer by Airgetlam
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Delete from where? Your controller? Or the Sonos website listing of products you’ve registered to your account? Or are you just trying to delete the alarm?
I guess to achieve the result I want, I can delete the alarm or delete the product. But the only delete options I have are my current system/network/products. Can I delete this “missing” product from its own system without forgetting/deleting every speaker and my current system?
I’m not sure if it works while there’s an alarm, but if you go to Settings > System > (Room name of missing speaker), there should be a ‘Hide This Product’ button.
Unfortunately because the system for this specific speaker was in a short term rental on a different router than my “home” system, it doesn’t exist in the app at all, except every morning when the pop up shows “Sonos roam 7:00am Alarm” to remind me I once had it.
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