Hey,
I have a strange issue with my sound on Arc when I’m watching/using specific apps on my TV.
If I’m watching Youtube on my TV I keep losing sound every cca 30min for a couple of seconds and after that its back on. I can't guess what is causing it, because this happens just in a couple of apps and with others everything works flawlessly.
There also no issues when I’m listening/streaming music directly to Sonos without TV.
I was testing Youtube app like so that I switched back to TV speakers and after that there were no issues with the sound.
Even don’t know if I can submit diagnostics if this happens every cca 30min?
Problematic apps:
- Youtube
- T2 (local tv programs)
- Voyo (local streaming service)
No problems with apps:
- Netflix
- HBO
- Amazon Prime
- Disney+
TV model: Philips 75PUS8506