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I have Sonos Move speakers (connected to sonos app), Samsung UE665 Series 8 TV, Amazon Alexa, Smartthings app, Vizio soundbar connected to optical on tv.  I’ve read other threads but end up going down the rabbit hole.  So I’m asking for my specific scenario. 1. Can Alexa control the Sonos speakers, like the volumn, turn on/off?2. How do I connect the Samsung TV to Sonos. Samsung doesn't have an app for sonos (at least mine doesn't)?I probably will have other follow up questions, but I'll start here.

I want to be able to keep Sono's roam powered on all the time while it's connected to a charger and while not connected via Bluetooth to any device because I am using this speaker as the main speaker for my MacBook laptop.When my laptop is connected via Bluetooth, it doesn’t get turned off automatically which is good.Whenever I had to go outside and come back Sonos automatically got powered off and I had to manually press the button to Powered on which is a bit annoying. I have already tried by disabling battery saving mode as well. Didn’t work.Additional Request: Can we have a way to powered the speaker from a cable rather than a battery while connected to a charger?

I have a fully paid Calm subscription. I have been using it with the usual issues that everyone reports, but now when I access Calm through Sonos, it says I don't have a subscription. This appears to have happened after finding out that I have to use a hard wired connection ONLY because my spectrum modem is not dual band, only 5. Any way to tell Sonos that I have a calm subscription?

My IKEA Floor lamp disconnected and won’t reconnect. I’ve tried restarting it and my router as well. The symfonisk speaker frame connects but the floor lamp won’t anymore. Seems frustrating because it worked just fine few weeks ago

2 of my play 3’s are showing a red light. What do I do?

my Sonos move is fading in and out. The light on top flashes between White, meaning it’s on Wi-Fi, and orange. I can’t find anything in the troubleshooting guide that tells me what this is about or how to correct it. At this point it is effectively unusable. If anyone has any insights how I could fix this, I would appreciate it.  I do have a video of it happening if anyone needs to see it

I have a technics SL-1200 MK2 connected to a phono box mm and then into my connect amp. The line level is set to 10, audio compression is set to uncompressed and the cables are tight. The volume is at least half of that of the volume coming out of the sonos when it is playing digital music from spotify. Any suggestions on options to raise the volume? The cartridge on the record player is pretty old craze d5200 sk. Not sure if that is contributing to volume issue. I appreciate any help. thanks. Josh

I use Sonos daily and today I discovered my Sonos Ray was not showing up in my system products.  I went through a factory ready and added the Ray again; however now it’s showing up as not registered.  When I click on this it’s reporting ‘Incompatible Software Versions’.   The system is currently set to auto update and is running version 15.11 build 76248062.  I also checked for a system update and found it was up to date.my iphone is running 17.2.1 and hasn’t been updated recently.  Nor has the sonos app on my phone.  My phone sonos app also  shows the same version and build. It was all working yesterday so I’m a bit confused on what to try next?

I tested out a new ISP and they changed my router gateway ip address. After I reset the router to my original ISP my Sonos speakers are not connecting to my system. I use a meshed Orbi RBR50 system, 2 satellites, and the speakers are not found sporadically. If i move all the speakers to my upper floor near the main router i can get them all to connect but when replacing them to their location they are either not founf or not connected again.

Hi, Mostly in the question, I am attempting to connect a Samsung ‘The Frame TV’ to the Sonos network and it isn’t anywhere near as simple as one would hope. I am trying to play it out of a Gen 2 Play:5 and a Roam SL. Has anyone successfully tried this?  I also have a Roam SL that we are using as a mini soundbar, does anyone know if I can connect this via bluetooth to the TV?  Seems a little crazy that there is all this tech and innovation yet connections are still as convoluted as cables! :D  Thanks in advance,I just want to enjoy the speakers!

The title is fairly self explanatory. The Sonos app has been an infuriating piece of software to use. Between trying every available voice assistant and being disappointed by all of them I settled on Amazon music for it Dolby Atmos collection.  The Amazon music app is also horrendous. More so than the Sonos app because instead of interfacing with the Sonos app properly and passing the information to my Arc, it casts it which strips the Dolby Atmos data and plays the songs in plain stereo. My work around has been to create Atmos playlists in Amazon music that I access through the Sonos app. The only downside to this has been that for some reason the Sonos app doesn't display the correct song playing. It displays the first song I choose from a playlist and keeps that band and title across all songs being played. 

All of my Sonos devices are S1.  I need to change my OS back to S1

I have tried disconnecting everything and re-pairing the speakers then adding the Sub and so far the same result, which is the right speaker stops producing sound. If I disconnect the sub the right speaker begins producing sound again. The Sub is working with the left speaker only.ThanksAlan

Hi folks,   I’ve recently purchased a new LG TV with eARC audio to my Sonos. That’s working fine. However, I’m half deaf and like to hook up my nice B&W headphones so I can hear the dialogue while the rest of the family listen to the Sonos. Unfortunately, the LG won’t allow me to do this. I’ve tried every conceivable setting and contacted LG. The main issue is the TV can’t walk and chew gum. When the eARC is active it trumps all other settings. There is no way to pair the headphones at the same time via the TV, or by using a Bluetooth transmitter. You can hook up the headphones and listen to the TV audio, sans Sonos, but to make that feature work I have to physically unplug the eARC to my Sonos. I have a great BT transmitter but the TV doesn’t output an optical signal when the eARC is plugged in. My 10 year old LG could do this but not the new one. LG have washed their hands of it and won’t recommend a third party solution. I’m hoping someone has had some luck with an eARC splitter

I have a Sonos Arc and Sonos Sub. I bought a pair of Sonos Era 300 for surround sound in my home theater. I can barely hear the Sonos Era 300 speakers when used as surround sound for watching TV. I played around with positioning speakers, adjusting speakers' settings, Sonos TruePlay tuning. Nothing changes the home viewing experience. What am I doing wrong or did I have unrealistic expectations?

How do I switch between music playback and the TV audio signal without using the Sonos s2 application? For example. I'm listening to music or it stays in "alexa mode" and I want to put the tv audio signal back on without using the app. thanks

Hi I have a Project T1 with built in pre-amp.  This is connected to my sonos amp.  I was getting a low huming noise but since aded a project pre amp inbetween which nhas fixed ths issue.However the issue I have is Im watching TV then I want to listen to vinyl - I turn off the tv and turn on the record player.  The amp is set to output to the speakers my tv is grouped with so more often than not it will play but sometimes it doesnt and I have to restart the amp or even speakers. Is there anything I can do that will make sure 100% that when I turn on my turntable and play a record it will play music out of the speakers ? Thanks

Bit of a strange one. My living room has an AVR and ceiling mounted 5.1 system that was there when we moved in.it’s great but we rarely use it because the ceiling speakers are right under the kids bedrooms. also I got rid of the sub because the only place to put it is in what is now the children’s play corner. I’ve since bought a sonos beam and two symfonisk bookshelf rears, which we use 90 per cent of the time. The same signal gets sent to both setups. i’m thinking about adding a Sonos sub but was wondering:Would it be possible to effectively add the Sonos sub to the existing 5.1 by playing to both systems simultaneously by switching off the symfonisk surrounds and somehow muting the beam but not the sub. I doubt it is but not sure.  

Hi there, I would like to stream music through my Yamaha Srt1000 TV sound bar. I'm using a sonos play 1 and play 3. I considered buying a sonos connect gen1/gen2 to make that connection, but I'm not sure. Any advice would be appreciated. Thank you.

Would it be possible if Sonos allowed it to use three or two Era 300’s to replace the arc as the central speaker? I’m loving some Dolby Atmos music, with the Era 300’s, but the weak point in my home theatre set up is the Arc; it just can’t play music, great for Movies.I have taken out the 300’s to test as a stereo pair and they sound awesome for Dolby Atmos, but prefer my fives to listen to Stereo Mastered music. If Sonos would allow users to replace the Arc with Era 300’s I would go out and buy these in a heartbeat. It wouldn’t compete with the Arcs pricing either; oh just imagine?

I cannot connect my SONOS products to my new WIFI Router from Sky, all of those SONOS products were working fine on my previous WIFI network, but simply will not connect to this new one.I have a Play 3 and 2 Play 1 speakers.I have done a factory reset on all speakers.I have done an app reset on my SONOS app on my phone.On the Sky Router I have tried to switch off 5Ghz network and function only on the 2.4Ghz version, and I’ve also tried to switch the security mode back to WPA2, nothing works, every time I get to the point of adding my WIFI password, it fails.Any thoughts?I’m almost at the point of dumping all this equipment.

Hi everyone. Hope you can help me, I have a small TV room with a gen 2 beam, sub mini & 2 era 100. I would like to add a Sonos arc but am worried that the room is too small, do I you think it would be OK? Many of thanks for all your help😀  

Hola a todos!La pregunta o el problema es el siguiente:Es posible utilizar unos auriculares inalámbricos teniendo conectada la ARC al televisor mediante eARC?En la práctica sucede que puedo emparejar los auriculares pero creo que al estar conectada la television por eARC, no deja cambiar la salida de audio (ni al sonido de la TV, ni a los auriculares). Desde el menú de la TV puedo cambiar en manual la salida, pero al momento vuelve a coger la ARC.Hay manera de solucionar esto?Muchas gracias y saludos!!!  

How do I pair a move speaker into stereo while in Bluetooth 

hi all. my 10 year old receiver just went belly up and it was suggested to me that Sonos product could double to serve as my “receiver”— just set up a new system using new Sonos product(s) but keeping my existing Fiber optics “cable” tv set box, Apple TV 4K, and Airply Apple Music (from max or iPhone) and my approximately 10 year old wall mounted tv.  My internet fiber optic provider is the same as my fiber “cable TV” provider.   I also want to get a turntable (not Sonos branded) soon. Later I might add small speakers in other rooms. I HDMI connect the receiver to Apple TV, to the flat screen tv on wall, to the router, and connect to the router as well. So recover is a wired hub. Bonus would be to be able to continue to use my 10 year old bookshelf plain old wired speakers with any now system—they connect with wires to my receiver.     I’m not an audiophile so think average homeowner and not cheapest buy not the highest either.  I want as much wireless connection as I can but my TV and