Skip to main content
Answered

sonos can't connect

  • February 6, 2024
  • 1 reply
  • 105 views

My sonos 1 suddenly stopped working & won't reconnect. 

Any ideas? I have gone through all steps on set up and nothing works

Best answer by Airgetlam

There is no Sonos 1, there’s a PLAY:1 and a One. Have you wired the speaker to your router with an Ethernet cable?

What you should not do is a factory reset, unless Sonos Support says to. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Airgetlam
  • Answer
  • February 6, 2024

There is no Sonos 1, there’s a PLAY:1 and a One. Have you wired the speaker to your router with an Ethernet cable?

What you should not do is a factory reset, unless Sonos Support says to.