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I have a Sonos system that I have locked down at version 8.4 because I have several CR100 controllers that were built into the fabric of my home when Sonos was in its infancy and I wanted whole house music from my own music library (a state that continues to this day) and everything still works as intended.I have a few old units that unfortunately were off line when the system was fixed at 8.4 and are hence at slightly different software versions (prior to 8.4) and although they were all working fine with other controller software (which does not care what version the devices are at) one unit has been  factory reset and can no longer be added into the existing system.I am thinking of setting up a new S1 system for those items (and only those items - a ZP120 and 2x ZP80) but am reluctant to try just in case it messes up the current working system (in particular, bricking my CR100s). Is it possible to run a new S1 system alongside the existing system without the old system getting update

Lots of old Sonos speakers. S1 user with TuneIn service for podcast streaming (NPRs Wait Wait)The last couple of times I’ve tried to stream I get “connection to TuneIn was lost”. Do some google-fu and it says “TuneIn on S1 no longer supported”. So I go looking for another service. I find Pocket Cast. Except to have a Pocket Cast account apparently I need to pay $40 a year. No thanks. So is there any way for me to stream podcasts on my old system - or do I have to pay 1000’s to replace speakers / subwoofers or get yet another subscription service?

Hi There, I have the Sonos arc and Gen 3 subwoofer for some time, and I am in love with sound quality, I just purchased four Sonos 1 Sl wireless speakers, with Stands that I will install today.  My questions are:​​​​​​​should I connect the Sonos 1 speakers via Wi-Fi or through an Amp? my house comes with an option to add speakers on the ceiling, is this a good idea? I have 6 ceiling speaker ports, 2 in the main Lounge with the Sonos arc and surround speakers, 2 in the kitchen and two outside in a patio/pool area. Would I need 2 amps for this? how would it link to the Sonos ARC?

Apologies if this is a no brainer, but recently I updated a legacy Sonos system which contained a number of ZP80s, 100, Play 5 and Play Ones…This original system was controlled through the S1 App.I took the plunge and purchased a couple of new Sonos Amps, and plan to extend that to a Beam/Arc/surround sound ec and other S2 only devices..  So I set up a system on S2… 2 Amps and updated the 2 play ones..  All good…. I then wanted to keep my Play 5 - so created a new S1 system for that in another room on its own..same network etc..… all good… So..  S2 is a bit tempermental at connecting to the new Amps and Play 1 and often I have to search for my system..  Sonos comes up with 3 systems..  The new S2 system, the S1 Play 5 and then a third system with the remainder of devices that are now in a box in the loft and not required.. Question - How do I remove these legacy products from my account so I just have 2 systems.?.. Supplementary - Why is S2 so flakey at connecting to the new system whe

I have had my Samsung 65” QLED (QN85B) TV connected to my Sonos Beam Gen 2 via eArc for over a year. In the last month, when I turn on the TV, the two units connection is lost. This happens frequently (once a week or so). To resolve, I must turn off the Samsung TV, unplug the Sonos, wait 10 seconds, plug in the Sonos, wait for lights to stop blinking, turn on the TV. Any help would be greatly appreciated.

Having suffered  worsening and  considerable amount of audio drop-outs from everything on my system: TV, radio, Roam, music library and vinyl over the past several months; I once again contacted customer support. After  running diagnostic checks the temporary solution was to disconnect the Sonos Port.This has resulted in all audio playing correctly with only one or two drop-outs in the day or so since the ‘fix’ was applied.The advice was to connect the Port only when we want to play vinyl, but the vinyl drops-out as well.Is there anyway I can re-attach the Port to my system, or have Sonos mis-represented the nature of their product and the Port is incompatible with other Sonos products? My system is:Room 1 Home cinema system consisting of Playbar, two x Play 3 and Sub-mini; Room2: Play1;  Room 3: Play 1; Room 4; Port and record deck; Roam

I understand and see it very clearly stated in the documents (of course after I just saved a bunch of money to buy this thing).Note that the subwoofer output is disabled when Amp is being used to power surround speakers for a Sonos home theater product.I bought this specifically to add 2 speakers and a sub to finish my home theater setup. So why can’t we do this? Is my only option to buy a Sonos sub to complete this? This is a real bummer. 

Hi, how can we listen to audio from browser on our phones or desktop computers (through Era 100)? I’m on iPhone and Mac M2, if it matters. Sonos app doesn’t seem to allow it.  

This is an installation and functionality question. I am a builder + tech/audio enthusiast but not a professional in the AV installation field.  I have an older house with wood clad walls. I am installing a TV on my wall with a recess so it sits flush to the wall. My plan was to install the sonos amp vertically behind the TV - to which i had verified the depth. However I have a question relating to vertical and hidden installations.  If I am ‘hiding’ my Sonos Amp within a wall, on a wall bracket, will there be any detrimental performance issues? Obviously I am considering heat dispersion and have allowed for passive ventilation. However the void depth in which I am installing is 90mm-100mm (64mm sonos amp, installed on a wall bracket, allows for around 30-40mm), the height and width is essentially the entire cavity of the wall. So lots of space to dissipate any heat is what I think? I will be cabling direct to the sonos amp (cat6 cable, HDMI to TV, speaker cabling + power of course). S

Hello,I would like to know if the input CONTROL IN is a trigger input ?I bought a Sonos Port and I connected the trigger line to the CONTROL IN input with a mono jack3,5 cable but the AV receiver doesn’t wake up. I also tried with a stereo cable , same result.Thanks in advance for your supportKind regards Gregory  

BBC sounds has stopped working through Sonos app. I've uninstalled both apps but still when I try to add BBC sounds to the app it asks to authorise the BBC account but then goes to a "link not ready" page which just buffers. Does anyone know how to fix it?

Hi everyone. Please excuse me if I sound a little stupid, but still new to this so be gentle🤣I am getting a Sonos arc how do I set it up with my other products, 2 era 100, sub mini, & replacing my beam with the arc, is it easy, even for someone like me.🤔  Many thanks for your help😃

Hello,I’m new here and I need advice regarding the combination mentioned in the subject line.First one is if this combination works reliably? I intend to use the Bem G2 exclusively for radio listening in bedroom. Second and most important one is if its possible to switch off the Beam with the Symfonisk remote control? Third, not so important is, if its possible to change radio stations with the Symfonisk, but this is really not important as 90% of the time I listen the same station. Fourth - Thank you advices!P.S. I want to use the Beam due its shape, no place for “classical” speakers.

How do I make a feature request? I have been trying to do it myself for some time using my PC. Would be awesome if Sonos had this feature built it. When playing music though my arc I noticed the arc has some fancy patterns that show on the TV. These are static images. There should be a way to display an audio visualizer on the tv when listening to music through the connected Sonos speakers. Anything to boost the atmosphere. 

I have several gen 1 amp connect and would like to know if they can be used with the 6.5 Sonos in ceiling speakers?  Also, are the speakers wireless?  If so, can they connect wirelessly or do I need to connect them via conventional speaker wires?Thank you very much!Mark

is there a solution for combining the playbar with 2 sonos era 100 speakers? Can we synchronize 2 systems, one with the playbar and subwoofer and the other with the 2 Era 100 speakers? And the cherry on the cake, can we have them in surround?

I have 5 Sonos one sl and try to install with organize wifi network.I sent all sonos one sl’s Mac address for network security permission already but stilled cannot  link one sl to my account.Wifi connect already and have internet. 

Does SONOS still sell speakers with Alexa built in? Current product list does not indicate this. I believe the SONOS One did this but apparently no longer offered. If so, can a SONOS speaker with Alexa voice control built in play YouTube music service? Did Amazon support YouTube music service directly (not Bluetooth) as this and other articles I read seem to indicate? https://www.ac3filter.net/can-you-play-youtube-music-on-alexa/ It certainly does not work on my new premium echo non-SONOS devices.Bottom line - I’m looking for a way to play YouTube music on SONOS directed from voice control from either a standalone echo device or that built-in to the SONOS speaker. I don’t do Google Home or Apple though - just SONOS, Android and Amazon stuff.Thanks

Hi. My Samsung remote has stopped turning the volume up on the tv. how do I remove it and re add it. 

I have a pair of Era 100, they worked very well in the apartment I used to live in. They can connect to wifi and bluetooth.Now I moved to another apartment, where I don’t purchase my own Wifi and routers, the apartment takes care of it. This also means that my Sonos devices are no longer connected to a wifi system in which my phone’s Sonos App can find these devices (it’s one big wifi for all the 600 residents in this building).And somehow because my Sonos app can’t find these speakers, I can’t get them into Bluetooth pairing mode. Does this mean I can’t use these speakers at all?I tried:Resetting. But after white and yellow light flashed, green light started flashing, and no matter how long I pressed both of their Bluetooth buttons, no reactions at all, cannot pair. Also they seem to be not fully resetted. They still remember who they were. Reconnecting. I did manage to connect them with the apartment’s wifi. But they still won’t show up on the Sonos App, and cannot get them into pair

When trying to connect my PORT, I get an error code when it tries to verify the app. I have reset the internet, the speakers, uninstalled the app, but nothing has worked.  someone please help!

I purchased the ERA 100 speakers and had no problem setting up to my network. Then I purchased the beam sound bar, and when I tried to connect it to my network it keeps saying incorrect password but it's the same password I've used for years and had no problem setting up the speakers. Please help

I just purchased a mesh network, Linksys Velop Pro 7.   The primary node works with Sonos perfectly.  However, when I turn on the second node the Sonos Controller can no longer browse music on Pandora or Amazon.   I’ve talked to support at Sonos and Linksys withoiut any resolution.   Any ideas?  

Hello. So I recently got four in ceiling speakers for my den. I didn't quite understand the concept behind surround sound but I do now. Am I correct in saying that to achieve a surround sound experience, I'll need a central speaker and a sub woofer? And if that's the case would any of the sonos soundbars work in conjunction with my in ceiling speakers or would it just end up overriding those? Thank you for your time and I hope people can excuse my surround sound ignorance!

why can’t I group my SL1 with my Beam? group is greyed out.