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Can't Play Amazon Unlimited Albums from My Sonos

  • February 4, 2024
  • 5 replies
  • 148 views

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I have both Apple Music and Amazon Music Unlimited.  I can save albums from both to "My Sonos".  But when I select the saved albums from My Sonos, only those saved from Apple music give me the option to play.   I can view the albums saved from Amazon, but there is no play option, which is pointless.   

 

Is this a known bug, or am I doing something wrong? 

Best answer by Mr. T

It’s a known issue if you save the Amazon Music album via New Search

Delete the album from My Sonos and re-add using Classic Search option.

See:

 

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5 replies

Schlumpf
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  • Virtuoso
  • February 4, 2024

@Rob_95 

For me it also works as expected with albums from Amazon Music Unlimited. 
 

 


Mr. T
  • Answer
  • February 4, 2024

It’s a known issue if you save the Amazon Music album via New Search

Delete the album from My Sonos and re-add using Classic Search option.

See:

 


Schlumpf
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  • Virtuoso
  • February 4, 2024

Thx @Mr. T …

Can reproduce that via new search. 👍🏻


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  • Author
  • Enthusiast I
  • February 5, 2024

It’s a known issue if you save the Amazon Music album via New Search

Delete the album from My Sonos and re-add using Classic Search option.

See:

 

Thanks.   I nearly threw my tablet at the wall until I found out that only Amazon was doing this. 


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  • Author
  • Enthusiast I
  • February 9, 2024

That just seems like a lot of trouble.   I've switched to saving albums using only Apple Music.   Does anyone know if this is a Sonos issue or an Amazon issue?  If it's something that won't be fixed, I might cancel Amazon.