Controllers and Music services

I’m in Sweden. Currently I can hear BBC Radio on Tune-in, but the broadcast is interrupted now and again with a warning that broadcasting will end in 2023. I’ve been in touch with the BBC who tell me the following:The BBC uses several streaming technologies to deliver BBC Sounds. One of these is called Shoutcast which the BBC will stop using by mid-2023. We recommend that if you hear the message advising of the change, to follow the advice and get in contact with the manufacturer. It might be possible for the device to be updated to use another of stream technologies that we will continue to use (HLS and DASH).Shoutcast is an older streaming technology and many connected radio devices in the UK no longer use it for BBC streams. Ending support for Shoutcast will enable us to focus on HLS and DASH - the two most popular technologies currently used. As well as delivering better value, it will allow us to understand more on how our content is consumed. This forms

I have a beam and two play 1. It started not connecting when I try to play music in Spotify or TuneIn. I was able to reconnect by rebooting speakers. Now they don’t connect regardless how many times I reboot. I spent hours with Sonos support but they says my router is not compatible and so is the extender. I used them for more than 3 years with no issues until recently. Support guys are just cutting the conversation by saying it is the router and don’t give any resolution. For them, saying the router is not compatible after 3 years of service is a resolution. Anybody else also frustrated by ignorance of support?

For the past week, I have been unable to add tracks to a queue from any service, Amazon, Spotify, etc. I receive no error message. Nor do I have the dropdown that allows me to Play Next. My mac and Sonos S2 software is up to date. I’ve tried rebooting my mac and my roam, with no success. I’m hesitant to reboot my router because my Sonos system seems to be functioning properly. Previously, I was able to add tracks to my queue and create playlists. However, I can’t do that today. Any advice?

I am trying to add the Apple Music library on my MacBook Pro to my the Sonos 2 app on my iPad. I keep getting the error message “There is no share users on the computer ...” What does this error message mean, what settings do I need to update on my MBP, what are the required values for the fields in the Share Info box? I have \\MBP name\users\my account name\music. I am running the latest versions of Sonos app, Mac O/S, iOS

I have an S1 system that has been working fine until a week ago. We have all old products, except for a new play 1, which is also on this system.A week ago all the android controllers and the ipad controller stopped finding the system. However the computer desktop app and the old CR200 still find all of the rooms easily. All divices are on the same network. Th Samsung tablet, ipad and android phones are all on the same network as the computer. I have tried the computer hard wired and wireless and it works fine on both.I have hard wired the Play 1 straight to the router and they still won’t find it.The various messages I get are:Unable to connect to Sonos. Learn moreSonos not found on this wifiWe can’t find sonos on your networkWe didn’t find any products connected to your router.I have tried all of the instructions on the various controllers and none of them do anything. On one occassion I got the Samsung tablet to find the har

I have Sonos in two houses (A and B) and separate equipment. I want the two houses with the same app and I have understood this should be working automatically after setup depending on which WiFi I am connected to.But it doesn’t work in the last step and I don’t understand what to do to make it work (and I am also not sure if I have done the first two steps correctly). This is the situation:I have set up a Sonos system in house A using iPhone with Sonos Account A (I have both an iPad and a Macbook there and they also work fine). I have then taken my iPhone to house B and created a Sonos Account B, factory reset my Sonos products there and everything is working fine. When I go back to house A again and connect to that WiFi the Sonos app doesn’t work - what should be done in this last step?Thanks in advance!Klas  

When I upgraded to a Mac mini and transferred everything over from the old Mac, the sonos app on our Android phones won’t sync with the Android app on my desktop. Can’t see the music libraries, can’t see any custom Sonos playlists that I created on the desktop, etc.  I also have a bunch of iTunes playlists on my desktop that Sonos doesn’t see, no matter how many times I point to the new music Library on the mini.

Sometimes when I go into the app it try’s to refresh but doesn’t find my system even though I’m on the correct WiFi network. Then after a while, it will say “unable to connect to Sonos. Let’s fix it”.  does anyone else experience this and are there any preventions/fixes?  

Hi. How can I use the new Spotify Playlist functions in the Sonos App? I’m talking about the new Spotify playlist feature where a Spotify artificial intelligence supplements the current playlist with additional songs automatically. This function is not able in the Sonos App. And vice versa the volume fine tune slider from the Sonos App is not available in the Spotify App 😞

Recently the iOS S2 controller app was updated. In the past if a device was unplugged, it just didn’t show up. Then when you plugged it in it would be found. It was like this for ages, with S1 also.Now if you unplug a device it shows up as “not connected”, and even if you plug it back in it remains “not connected”. There is now a lengthy process to re-connect.Luckily for me, for now, the S2 controller on the PC still works the old way – I can unplug and re-plug. To add insult to injury, it also says it can’t find a Sonos Connect. Well, I decommissioned that a year ago, and of course it isn’t supported by S2 anyway. The fact that it spends many minutes trying to reconnect to it is annoyingI went to the web page, and it listed all my devices correctly, but said they all needed to be update to make the S2 compatibly. But that is clearly not true either – I have used all my device with S2.Regarding my main problem, the “not connected” when I tu

Hola! Tengo un sistema sonos que inicialmente se instaló todo en una misma casa… Ahora necesito separar 2 dispositivos que se queden en una y otros dos que se han trasladado a otra… pero no encuentro la manera de hacerlo… alguien sabe cómo?

Sonos devices not accepting selected music choice. Plays random tracks instead. 

I am using the Sonos app on my Ipad. When I try to access my Queue, it says “Not in Use”. I can’t seem to find a way to get access to the Queue, Any suggestions?

Hope someone can help - none of the other similar topics seemed to work for me.i have a play3 fully up to date and working fine through clunky S2 app. Purchased a oneSL for the next room, specifically so I could group them and play to both simultaneously via airplay. The One also works fine on its own via airplay.I can enable the “group non-airplay products” slider, but playback still only comes from the One. Note: in the Airplay selection menu on iOS, I don’t see any different group to choose for playback (should I?). It just says Dining Room, just like it does when the grouping option is disabled.i removed my 5ghz network so both are on the same 2.4 ssid. Both units are well within range of the router; extremely doubtful this is a network issue.And so I’m out of things to try at this point. Any suggestions would be welcome.thanks! 

I use Niagara launcher but the media widget controls do not work.  Does Sonos support proper media controls?  Every other media widget works fine.  This is from the Niagara support docs...  ask them if they can support transport controls & implement proper media sessions (e.g., you can share this Medium article).

Is there a way to change the order of songs in spotify playlists as they appear in the sonos app?I’d like the newest added to appear at the top.I’ve seen similar requests on this community forum where the response has been to pass the feedback / request onto the development team. But those posts seem to be from 4 or 5 years ago.Any progress made on making this option available which I just can’t find?Cheers!

I don’t want to listen to Kanye anymore how do I block hi. From my algorithm in the Sonos app

I have my music stored on a NAS and share names appear as the full server path for that share. Any way to change the display name to something more simple? You can’t even distinguish between shares because the path name is too long

Hi -Successfully imported iTunes library and playlists.  However, it seems that each time I start the playlist, it starts from the beginning.  It does not appear to be maintaining a pointer to the last played song and then pick up from there. 

I updated the SONOS S2 App to the latest version 14.20 yesterday and soon after, some settings were disabled. The message says “The version of the app you’re using isn’t compatible with your Sonos system, so some settings have been disabled”. Then for one of the rooms, the icon on the right side for room is now showing a wrench and when clicked, it goes to check for system update. I can’t use that room for anything except for TV and using remote control for volume. Anyone else facing the same problem and how to resolve?  Right now I cant add or remove anyone of the products.  Tags below are products that are in my current system.

I can’t seem to find the Apple Music radio station any longerApple Music works fine besides thatThomas

I’m setting up Sonos in a new house starting with a Sonos ARC and 2 and 2 roams.  I’m using a SONOS ARC for the first time and in setting up the new network noticed 4 Sonos connections listed in WIFI.  The 2 Roams, The ARC and something called Sonos Home Audio System.  Everything seems to operate ok but  does anyone know what device the Home Audio System is?

Hi guys Is there anyone who can think of a solution for my problem:I use my Sonos Beam (gen 1) for playing music from my NAS. I recently updated my NAS from a Synology DS216play to a Asustor AS6704T (I have the issue on both NAS). On the NAS I have an UPNP-server with a user “sonos” that has read-rights on the shared folder “Music”.Music plays fine if on the Sonos app, when I browse to the folder and tap on a song. Whenever I try to play a song from the “recently played” list, I get the famous 701 error.I’ve rebooted every device (Beam, Smartphone, router) I’ve given the user “sonos” on the NAS read/write-rights, and still I get the error What else is there that I can try to get rid of the error 701 ?I thank you in advance!

Hi...I just set up a new ARC in my living room and have surround with two Ones. However, now when I play music through AirPlay on the group, it just just play on those three speakers—it insists on also turning on the TV and showing what is playing on Spotify. It adds about 20 seconds to the process and it’s annoying to have the TV on when I just want to listen to music. Is there a solution to this? The TV is a Sony Bravia connected to the ARC through e-ARC HDMI. Thanks in advance.

Many times when I open or return to Libby, I am asked to reauthorize my account. Very annoying especially since the 8 digit number is erased if I switch app to verify. What gives with the constant reauthorization?