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music selection ignored

  • December 10, 2022
  • 4 replies
  • 60 views

Sonos devices not accepting selected music choice. Plays random tracks instead. 

Best answer by controlav

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.

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4 replies

Airgetlam
  • December 10, 2022

What streaming company?


controlav
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  • Lead Maestro
  • Answer
  • December 10, 2022

Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.


  • Author
  • Contributor I
  • December 11, 2022

What streaming company?

Amazon Prime as part of tv package. Sounds like subscription restriction possibly.


  • Author
  • Contributor I
  • December 11, 2022

Upgraded to “Unlimited”. Perfect! 😀. That was obviously the problem. All good now. Thankyou for the suggestion.