Sonos devices not accepting selected music choice. Plays random tracks instead.
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What streaming company?
Sounds like you are an Amazon Prime user. The solution is to pay them more money for an Ultimate Music subscription.
What streaming company?
Amazon Prime as part of tv package. Sounds like subscription restriction possibly.
Upgraded to “Unlimited”. Perfect! 
. That was obviously the problem. All good now. Thankyou for the suggestion.
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