Voice control and smart home

saw a few threads on volume issues - many were old and never resolved…I have a beam connected to a TV through the HDMI - all works great but alexa volume too low. If I ask her to increase HER volume - she does but it also puts the TV volume (which is the Beam) to the same level which is too loud.Beam/TV on 31 percent volume = GOOD but ALexa too low have to stand right next to her (Beam)I ask alexa to her volume, she says device volume 1I ask to turn her volume up to 5She says OK and turns up to 5 - which puts the TV/Beam to 50 percent! OUCH!any help?   

i have sonos beam connected to Samsung mu7070 HDMI (arc) & sky q to HDMI 1. Alexa will turn the TV on but not off. can anybody shine any light on my anguish? Thanks.

I have a Sonos One and can't get Alexa to work. I cannot get the microphone button on the top to light up, no matter what I press or for how long. Any help please

Hi, I’m thinking of buying a SONOS AMP, and I want to connect my 2 BeoLab 8000 speakers. BeoLab uses 8-pin Power Link cables. How to connect these to a SONOS AMP, what type of “in between” cable is needed, and how to set this up? Thanks for your help.   /Ulf

I purchased a new 2018 Samsung Q6 Smart TV and now my new Sonos Beam with Alexa won't turn the TV off but it will still turn it on. It worked with my older Samsung Smart TV. Any suggestions?

I can issue play/volume commands on Google Assistant to a specific speaker (e.g. "Play x station on Pandora in Kitchen"). However how do I command to play in Kitchen, Dining Room, and Bedroom (as an example)? Is there a command for 'everywhere'? or 'all speakers'? (e.g. "Play x station on Pandora in Everywhere")

Hey guys!  I am fairly new to the Sonos world (and somewhat to Alexa).  I’ve run into an issue that is driving me crazy and I can’t seem to resolve.  In my bedroom, I have a Sonos One SL and the Amazon Echo Show 5.  I can’t use voice commands to play music on the Sonos; it always plays on the Show.  No matter what I ask Alexa to play in the Master Bedroom, it always comes out the Show, even when I try to be specific and tell it which device. For background I’ve.. Added both devices to the Master Bedroom group. Made sure the Sonos is the Preferred Speaker. Confirmed I can play music to both devices individually thru the Alexa app, so I know the app sees the Sonos speaker. Removed the Sonos skill and readded it, making sure all settings are correct. Deleted the Group in Alexa and rebuilt it. I’m sure I’m probably missing something easy, but I am stumped! I have read other posts here, I’ve googled, I’ve watched YouTube videos.  

Hi, I recently purchased a Sonos One: Gen 2 to pair with my existing One: Gen 1. I was able to create a stereo pair with the two and they both amazing together. However, I can't get the Alexa voice control to work with the stereo pair or the new Gen 2 speaker. Alexa control was working fine on the Gen 1 speaker and when separating the pair and adding voice control it works fine on the Gen 1 speaker, but doing the same thing on the Gen 2 does not work. It takes me through the process and loads the amazon login page where i enter my credentials and proceeds to load for about 15 seconds and then I keep getting an error message saying to "try again later". I have tried several solutions from previous forums, of which none have worked. I have tried powering off/on, resetting the controller, removing and adding skill in Alexa app, completely setting up the speakers again, resetting router, using ethernet connection, different device to complete setup (changed from Samsung to iPad). Occ

Sonos bean Alexa will play music but won’t control my smart home, she will say “okay” to a command, but it doesn’t work. I’ve got echo dots around house that all work?

Add more 30 bucks to your set up and add a google chrome cast so you can group you Sonos to other google speakers. It works like a charm. moreover you have the nice presentation of the current playing song on tv.   

 alexa answers question through sonus beam and says it will play a requested song but nothing happens. Just dead space. Apple music is linked but no connection. Pandora has same problem.  

brand new playbase +sub and 2) sonos one as surrounds. works great as surround system -or- sonos one works great as stand alone alexa, but can not get both simultaneously. have read many forums firmware is up to date have tried adding sonos one individually to playbase room etc. once sonos one becomes part of surround system, alexa becomes unable to respond and control. also the process leaves one’s confused where sometimes they are both trying to listen but still of no help. i would like the sequence of steps to setup playbase +sub & 2) sonos one as a surround sound system, with one of the sonos one surrounds as the alexa assistant. thank you and standing by

I've only been using Google Assistant on Sonos for a couple of days, but I'm noticing that there's a frequent and variable response delay. Often why I say "Hey Google" plus a command to do something, like turn on a light or play some music, there's a delay of up to 10 seconds before it responds. Other times the same command will respond quickly, similar to the speed I'm accustomed to with my Google Home speakers or with Alexa. This delay is unpredictable but happens quite often. There was no similar delay with Alexa on the Sonos One, and the speaker has a good WiFi connection. There is one common pattern to the delay: normally the white LED on top of the Sonos One brightens as soon as I say "Hey Google", stays bright while I speak the following command, blinks for a second or two after I finish speaking as the command is being processed, then then action happens while Google Assistant speaks the response. When there is a delay, the white LED stays bright when I finish speaking and d

A few days ago, Alexa stopped resuming my Sonos system. I used to be able to say, "Alexa, resume the (Sonos name)," and she would resume that Sonos and all Sonos units grouped with it. Now, nothing happens. I've tried simply saying "Alexa resume," and that works for a short period of time, but if the Sonos has been paused for more than a few minutes, that won't work either. Alexa also no longer tells me what's playing, simply saying, "I don't have information on what's playing on Sonos." The one thing it does still do correctly is pause the music when I say, "Alexa, pause the (Sonos name)," or "Alexa pause." Anyone else having these issues or have a solution? My configuration: 6 Echo Dots grouped into 4 Alexa groups with 6 Sonos units of various types associated with the different Alexa groups. I group the Sonos units for playback across Alexa groups using the Sonos app.

Hello, I am unable to add 2 x Sonos one to Apple Home, I get the following error:Couldn’t add AccessoryHome couldn’t connect to this accessory I have tried the following, deleted the home app, started a new home, uninstall the sonos controller from my iphone, restarted the sonos one multiple times. Wifi signal is excellent, I have unifi wifi network, tried asus router, nothing has worked. I can see both speakers show up under the home app but they error out when I select to add them. I can play on both speakers using airplay from music app but unable to add them to the homekit. :( 

Have two One(sec gen) paired. For my convenience changed speaker default from left to right. As far as the system is concerned the left speaker is the default I am nterested in possible consequences

We bought a Sonos One in France for use in our holiday house. I can’t find a way to make Alexa speak English. There is no language option in the app. How can I get the Sonos/Alexa to respond in English?

If i wanted to switch back to Alexa or vis a versa , Alexa to Google on my Sonos one app, what is the correct and easiest way to do this? must I reinstall the voice service again? thanks

One of the best features of sonos system is playing different music from the same spotify account on multiple Sonos speakers at the same time. When I use Google Assistant to start playing a song in a certain room, it works great. But when give a secomand command to play a different song in another room, it stops the already playing stream. I believe it forwards the comannd to Spotify, and not to Sonos. My setup is two Sonos play:1s, and android based assistant / google home app. I will get a google home mini, and a google home hub What am I missing?!

I was celebrating when finally Google assistant update landed here in UK.quickly changed over voice assistance from Alexa to this.But then.. It knocks off the Right speakers mic as i set my sonos on stereo pair. Has this issue been patched up yet from an update? Left is the dominant speaker when creating a stereo pair and its the only speaker with enabled mic when changing voice service to google assistant.

I just purchased a number of Sonos products (Move, Playbar, Boost, Symfonisk) and replaced one of my Google Home Mini's in my kitchen with the Sonos Move. When I try to give the Google Assistant Command "Play ABC 12 on Youtube TV" or "Play ESPN on Youtube TV" the Google Assistant replies with, "I'm Sorry, I can't find ABC 12 on youtube tv, or that channel is currently not available". If I give the same command to my google home mini, or my google nest hub, it works fine. There are other google voice commands (such as turn off a light, or play pandora radio) that seem to work fine on the Sonos Move. I contacted Google and they said that it is a Sonos issue as the commands work fine with other products (home mini, google app, nest hub), just not the Sonos Move.

I have my Beam set up in my living room, an Echo in my bedroom, and an Echo Dot connected (via aux) to a non-Sonos speaker in my kitchen. Is it possible to play the same music (e.g, on one Spotify account) on the Beam and the Echo devices at the same time? If not, is my only alternative to be able to stream music throughout my apartment to add more Sonos speakers to my ecosystem?

Really struggling to ask my Sonos Ones to play music (Amazon Prime) in other rooms or everywhere.   it sounds like this functionality is now available (I think) and I’ve tried to set up an ‘Everywhere’ group via the Alexa app but my Sonos speakers are shaded out/not selectable.   I have 3 x Sonos Ones, plus an Echo Dot although don’t need to use this. I’ve looked at selecting and deselecting preferred speakers but don’t really understand the intention of this.  I can see the speakers in the ‘All Devices’ area and there is also a group for each of the 3 Sonos speakers showing the room name (Kitchen, dining room, landing).   Can anyone help to clarify if this feature is available and how I set this up.   Thank you.  

Hi Can I use a Google Home Hub (the device with the screen) to control Spotify and Sonos? I would like to place the Google Hub in my Kitchen and link it to my Kitchen Sonos system. I would then like to say “Hey Google, play the Arctic Monkeys” and have the Google Hub display album artwork etc but have the Sonos speakers play the audio (and not the Google Hub). Is this possible? I have searched all over and can’t find an answer and might have to resort to buying one and trying it and then returning it if this is not possible!

Will we be able to play music from Amazon Music Unlimited to our Sonos speakers using Google Assistant in the future? I realize an Echo device would be the obvious choice here, but I'm hoping to be able to do this with my Android phone.