Voice control and smart home

Hello, I am unable to add 2 x Sonos one to Apple Home, I get the following error:Couldn’t add AccessoryHome couldn’t connect to this accessory I have tried the following, deleted the home app, started a new home, uninstall the sonos controller from my iphone, restarted the sonos one multiple times. Wifi signal is excellent, I have unifi wifi network, tried asus router, nothing has worked. I can see both speakers show up under the home app but they error out when I select to add them. I can play on both speakers using airplay from music app but unable to add them to the homekit. :( 

Have two One(sec gen) paired. For my convenience changed speaker default from left to right. As far as the system is concerned the left speaker is the default I am nterested in possible consequences

We bought a Sonos One in France for use in our holiday house. I can’t find a way to make Alexa speak English. There is no language option in the app. How can I get the Sonos/Alexa to respond in English?

If i wanted to switch back to Alexa or vis a versa , Alexa to Google on my Sonos one app, what is the correct and easiest way to do this? must I reinstall the voice service again? thanks

One of the best features of sonos system is playing different music from the same spotify account on multiple Sonos speakers at the same time. When I use Google Assistant to start playing a song in a certain room, it works great. But when give a secomand command to play a different song in another room, it stops the already playing stream. I believe it forwards the comannd to Spotify, and not to Sonos. My setup is two Sonos play:1s, and android based assistant / google home app. I will get a google home mini, and a google home hub What am I missing?!

I was celebrating when finally Google assistant update landed here in UK.quickly changed over voice assistance from Alexa to this.But then.. It knocks off the Right speakers mic as i set my sonos on stereo pair. Has this issue been patched up yet from an update? Left is the dominant speaker when creating a stereo pair and its the only speaker with enabled mic when changing voice service to google assistant.

I just purchased a number of Sonos products (Move, Playbar, Boost, Symfonisk) and replaced one of my Google Home Mini's in my kitchen with the Sonos Move. When I try to give the Google Assistant Command "Play ABC 12 on Youtube TV" or "Play ESPN on Youtube TV" the Google Assistant replies with, "I'm Sorry, I can't find ABC 12 on youtube tv, or that channel is currently not available". If I give the same command to my google home mini, or my google nest hub, it works fine. There are other google voice commands (such as turn off a light, or play pandora radio) that seem to work fine on the Sonos Move. I contacted Google and they said that it is a Sonos issue as the commands work fine with other products (home mini, google app, nest hub), just not the Sonos Move.

I have my Beam set up in my living room, an Echo in my bedroom, and an Echo Dot connected (via aux) to a non-Sonos speaker in my kitchen. Is it possible to play the same music (e.g, on one Spotify account) on the Beam and the Echo devices at the same time? If not, is my only alternative to be able to stream music throughout my apartment to add more Sonos speakers to my ecosystem?

Really struggling to ask my Sonos Ones to play music (Amazon Prime) in other rooms or everywhere.   it sounds like this functionality is now available (I think) and I’ve tried to set up an ‘Everywhere’ group via the Alexa app but my Sonos speakers are shaded out/not selectable.   I have 3 x Sonos Ones, plus an Echo Dot although don’t need to use this. I’ve looked at selecting and deselecting preferred speakers but don’t really understand the intention of this.  I can see the speakers in the ‘All Devices’ area and there is also a group for each of the 3 Sonos speakers showing the room name (Kitchen, dining room, landing).   Can anyone help to clarify if this feature is available and how I set this up.   Thank you.  

Hi Can I use a Google Home Hub (the device with the screen) to control Spotify and Sonos? I would like to place the Google Hub in my Kitchen and link it to my Kitchen Sonos system. I would then like to say “Hey Google, play the Arctic Monkeys” and have the Google Hub display album artwork etc but have the Sonos speakers play the audio (and not the Google Hub). Is this possible? I have searched all over and can’t find an answer and might have to resort to buying one and trying it and then returning it if this is not possible!

Will we be able to play music from Amazon Music Unlimited to our Sonos speakers using Google Assistant in the future? I realize an Echo device would be the obvious choice here, but I'm hoping to be able to do this with my Android phone.

MY sonos wont play my Amazon music. I will say "Alexa play my music" Alexa will respond "Playing your music on Amazon Music". However no song will play or no sound will come out. If i mannually play through the app it will work, however when using Alexa via voice command it will not. I have updated the app after this occured to troubleshoot, relinked my amazon account, but no-joy. Any suggestions?

Hello, I just setup my Sonos One today. I've been using an Echo Dot for some time and it continues to work fine. However, during the setup of my One, and currently even if I put my mouth 2 inches from the One and say "Alexa", nothing happens. I can do the same with my Dot, no issue. It just seems like the Mic isn't working or is disabled. Diag number 8102699

ok, I've installed my brandnew Sonos One succesfully (yay!) on my home wifi network, and now I want to setup voice control (Alexa, Google, whatever) on my Sonos One. All the internet sources tell me to simply add the 'Voice service' in the Sonos app (=iOS, latest version), and select 'Alexa'. Problem: when going to 'Services' in the Sonos app, there simply is no 'Voice' option. There is the 'Music' service you can add (which I did: I've added Apple Music), but no 'Voice' service to add... How is this possible? (I've reinstalled the Sonos app multiple times, I've rebooted my iPhone. I've looked for answers online). So... help! Anybody? (btw, I did not have an Alexa account before, but I've created one now. And yes, the Alexa service is available in my country.) So, thank you very much for advicing me what to do.

So i just got an Alexa Show 10 and 5 in the attempt to make my home a “smart” home. In the Alexa app I took on the Sonos Skill and did all the allowing credentials to let Sonos and Alexa communicate. My speakers show up in my app and will turn off lights when i use my 3 Sonos one’s to do voice commands. however when i try to set up music groups in the alexa app i will not recognise my sonos speakers as viable options. Can someone help me? I contacted alexa help and we deleted apps and rebooted but that did not work so they told me its a sonos issue? Nice lets pass the buck!!!!   

The voice service used to work very well before using my phone and then just stopped working. I went and bought a google home mini to see if that would work but same result. I have reset everything but still no result. I have a google play subscription I say " OK Google, play classical music in the living room". response is "alright, classical music from google play playing on living room, sorry I'm not sure how to help you yet" and "sorry I cant help with that yet". I have also tried to play in the kitchen (I have Sonos play 1 in the kitchen as well), but the same response. I have tried to unlink the service from my phone and use my tablet instead , but same responses. Google home app shows the speaker connected through sonos in the living room and kitchen. I have contacted the tech support but have had no luck yet

Is there any way to use sonos on the Samsung smart fridge with the Bixby built into it?

Apologies if this isn't the correct method to make a request. Would it be possible to request Hong Kong be added to the list of future places that support Google Assistant on Sonos products? Thanks!

I set up Google Assistant in my two sonos one (gen 2) and i try to use sleep timer and it not work.When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing".Is there any way to get this to work?

Hi! So with the recent integration of the Google Assistant onto the Sonos platform I decided to pick up a pair of Sonos Ones (Gen1) to connect with my current Playbar. From everything I've read when being used as a surround pair one of the surround speakers will act as the hub for the voice assistant being used. I've been successful at linking my Ones with Google, and when they are on their own in a stereo pair the Google Assistant works as expected. However, whenever I connect them with my Playbar as a surround pair the Google Assistant becomes unusable. Any query or command results in a long pause followed by a response from the assistant stating that something went wrong or a glitch happened and to try again in a few seconds. Is anyone else experiencing a similar issue? I have a few Google Home Minis that I can use to still have access to the Google Assistant but I'd much rather use the capabilities of the Sonos One.

My Sonos speakers have stopped “ducking” sound when I give an Alexa command.  It did duck sound until recently.  Now I have to strand next to Alexa and shout to give a command while the Sonos music is playing.  Any ideas?   Thank you

Goodday, I have multiple Sonos speakers in my living room, but if i change the volume by GA voice it only changes the volume on the one that is 'listing'. This is really annoying and removes the use of voice commands for sonos. It's quicker with the app then changing the volume for every individual speaker by voice... Did i miss something? These would be perfect: 'Volume to 30 percent' 'Group volume to 30 percent' 'All Groups/Speakers volume to 30 percent' Thanks

We have had a Sonos One with Alexa for approximately 2 years without any problems, however a few days ago it stopped playing radio stations when asked. It responded to the voice command but then, nothing! it also doesn't respond to the "play next" and "stop" voice commands whilst playing music. Any help gratefully appreciated.

I have a set of Sonos speakers at home, and they are all connected to Alexa and my echo dots work well at home to control them.At work, I have one echo dot, and one Play:1.I *cannot* get the Play:1 at work, to be discovered by Alexa - I follow the instructions to go into the Sonos app on my phone and Add Alexa - it says “Set up your Amazon Echo device to work with Sonos” and there is a “add amazon alexa” button - I click it, and it opens up the Alexa app and takes me to the (already enabled) Sonos Skill page.I have no option to enable this skill - all I can do is disable the skill or click settings.Under settings, my only option is to click Manage Smart Home devices - and I get into the endless loop of trying to have Alexa discover devices, fail and try again.I don’t want to disable the Sonos skill - it took a long time to get all my other Sonos players to connect - I’d hate to have to go through all that again.  Alexa suggests putting my device in “pairing mode” - but I haven’t found

I’m trying to connect my Sonos One and Alexa, but it doesn’t work. I think it’s because the micro isn’t working as Sonos and Alexa seems to be connected, but I don’t know how to turn it on. There is no voice service option on my Sonos app available, I can only add the streaming services. I tried to reinstal, reset, touched the micro butten on sonos thousand times - not working. In my Alexa app it seem to be connected with Sonos, the Sonos skill is enebled, however there is written “Alexa on this phone (Android) - online” and then “My room - the sonos”, which is enebled. Should “my room” be online? How can I do it? If I’m looking for other devices there is: “no other devices found”.Also sometimes the Sonos app can’t connect to the Sonos...is there anything I can do, so that the app finds the Sonos without problems? It’s really annoying when I have to restart the app 10 times :/Can anyone please help?