Noticed microphone light off on Sonos One. Tried to turn it on by hand, no luck. Unable to communicate verbally with Alexa. Looks like everything else checks out besides mic. Is there something I am missing? Is there a test function to determine if and why mic is not working? Light is definitely off too.
I am able to stream music to the speaker via bluetooth. I am unable to voice command any services or skills. Checked with Amazon support regarding any possible issues with my account (Alexa), they said everything looks good with my account, Alexa, and wi-fi connection. Assuming now that it is either a software/app/setting or a hardware problem.
Any feedback would be greatly appreciated.
Best answer by bockersjv
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