Voice control and smart home

Will Alexa be able to work with Napster

I've been waiting for Google assistant to come. But when I set it up it won't play any of my Google play music. When I ask it to play it says it's not apart of my subscription. This happens with my own music that the sonos app can see also. But I was hoping it would play my Google music that I can play with thr Google home minis. Is this normal?

I have a Beam with an Amazon Fire TV stick 4K. I have linked the devices in the Alexa app and can switch on tv, start playing programs (e.g. "play Peaky Blinders”) and all works well (TV will switch on and play the requested program). But if I cannot just open apps (e.g. “open Netflix” or “open Prime Video”); when I do instead of going to the home page of the app it takes me to the search page of Fire TV with the app I asked for highlighted. Everything else seems to work and the “open app” commands work if I use the Fire TV remote. Clearly the command has been heard and sent via the Beam to the Fire TV stick, but it does not get as far as opening the requested app. Am I missing something?

Recently with no changes from my side, Alexa stopped working and says it can't communicate if I try to call it. The Mic is definitely on and the Sonos system is working fine otherwise.I already restarted my Beam, and I removed the device and skill via Alexa app, but now if I try to de-register Alexa via the Sonos app I get an error "there was a problem removing your account".Connectivity (i.e.wifi and internet) are fine, does anyone know how I can resolve this?  

So I'm thinking of getting a couple of Sonos Ones and the Beam. But I use Tidal. Does Alexa work with Tidal?

Clearly our Sonos Beam has mics and the ability to output sound. It also has Internet access. Are there any actual hardware limitations preventing voice calls being enabled, or is this a business decision by Sonos and/or Google? Will Sonos ever enable Google Assistant voice calling?

Google recently released an update allowing us to cancel alarms by merely saying "stop". My Sonos Beam will only cancel alarms in response to the wake phrase plus "stop", i.e. I must use "Ok Google, stop" or "Hey Google, stop". This is a confusing and unhelpful user experience as the Beam requires different commands to the other Google Home devices in our household. Why doesn't "stop" work, does this indicate that the Sonos integration is not a current version of Google Assistant? What does this mean for the future? I've no idea whether this needs to be fixed by Google or Sonos, I've already reported it to Google, and encourage anyone else experiencing this problem to do so also.

I recently added two Sonos play 1 speakers to my system. Specifically I paired them with my Beam for surround sound. Install went well and speakers work great for TV and music, however Alexa (native to Beam) is now offline. Alexa app shows the beam to be "Offline". Do I lose Alexa capabilities when linking Play 1 speakers to Beam for surround sound permanently or can I get Alexa back? If so... how?

Initially purchased the IKEA Symfonisk speakers which worked great. Recently tried to incorporate the volume control from IKEA as well and have had nothing but frustration. Plugged in the TRÅDFRI gateway and it wanted an update to add the audio control device. Try to update the app and it say the gateway is already up to date…  Saw some chatter from 2018 that certain networks don’t play nice with the gateway. I have a prouser network set up with Ubquity products. I physically go to friends plug in the gateway to get it updated. Go home and now the IKEA app won’t find the any of my 8 sonos products. This has been a very frustrating experience. Anyone else run into this?

Hi Google Assistant is now available, great I thought so linked it all up and went to add a music service. The only one i can choose or want to is Spotify. It states that the free will work on Google Home, Assistant speakers and Android TV devices. It does not work and Google asks me to look at the app for more help. I am assuming it won’t work with free Spotify then? M

I have successfully linked Google Home (on my android phone) with Sonos, so I can play music on the Sonos Play 1 by saying "Hey Google play in the kitchen" (where "kitchen" is the name of my Sonos Play 1 in the kitchen). So far, so good! : ) Google Home has "routines" such as playing the news and weather when you say "OK Google, good morning". But I don't know how to have the "routine" play from the Sonos speaker. On the Google Home app on my phone if I select "Routines" then it gives me the option to "Play routines on" and an Edit link If I click the Edit link I can select from This device Google mini but I can't select the Sonos speakers (e.g. "kitchen") Is there a way to achieve this? Many thanks in advance for any help you can provide.

Hi I’m having real trouble changing my amazon Alexa account on my Sonos one speaker to another. Even though I have de-registered the device in the account I want to disable it from! I have also signed out of all of the apps and web pages associated to that account and entered the new account details into Sonos, however it will continue to register itself against the old amazon account. it’s worth mentioning I have followed the instructions on this site and that hasn’t worked either.  It’s driving me crazy!!!

The scenario is this.All of my other Alexa devices respond to “Play xxxx”. As Apple music is the default then Apple music is used. My Sonos 1 will play music from apple music via the Sonos App. My Sonos 1 plays music via airplay  My Sonos 1 will not play music via the Alex voice command responding with words like “Hmmm First enable the skill for your Sonos one in your Alex app then ask me to discover devices” The skill is enabled hence it works on all other amazon devices.  Discovering new devices result in “No new devices found”Any ideas?Thanks

Hi, wondering when Google Assistant support is coming to New Zealand? It's available in Australia... seems strange to not be available in NZ. When purchased my Sonos gear was under understanding that Google Assistant support was coming - would be great if roadmap for NZ could be provided. Cheers

Hello, I own several different Sonos products. I recently purchased a Sonos One for the bathroom and grouped it with a play 5 located next to it in our bedroom.The grouping works, however if I use Alexa to control the Sonos one it only play on this device, but not on the play 5.Is there a way to avoid this and have the music play on both if they are grouped - and if not, why….?Thank you guys!

I lice in Seitzerland and bought a Sonos One being led to believe that I could use Alexa. Now I see I cannot use Alexa making it a Play 1 that I have paid 50 chf more for. I either want 50 chf back or a solution. This is fraud.

According to previous topics it is possible to turn off the Alexa ‘wake up’ sound in 10.0. However, I can’t find this setting in 10.5.Help please.

Apologies in advance if this is an existing thread but have limited time to search at the moment. Wondering if there's been a workaround/patch developed that allows users to control volume of GA response(s) on Sonos speakers. At present, stereo paired One in bedroom wakes our kids in the next room at minimum volume when used in the middle of the night. We'd appreciate being able to either silence or turn down GA -- current minimum volume is only reasonable with other white noise (ie: when windows are open and somebody is mowing, etc). Cheers!

I have 2 Sonos Ones that I am trying to run GA on (Alexa works fine). I have removed all music services, transferred my Sonos to a Google Account and tried everything, but still the connection is not working. I have followed all the troubleshooting steps and things still don't work. It seems like this integration needs a lot more polish. Tried on iOS, Android, failures all around.

Hi Sonos Community, Does anyone know how to use apple home kit's automation feature for a Sonos Beam. I'd like to be to create an automation that play music at a certain time, or turn off the Apple TV at a certain time. My Sonos Beam is listed in the home automation but I can't do anything with it. The speaker icon stays greyed out. Any links to articles or videos regarding this topic are greatly appreciated. Luis

Hej, Jag försöker lägga till GA´s röststyrningstjänst men varje gång jag försöker så slutar det med att det inte gick lägga till tjänsten på grund av att ett problem uppstod. Har försökt hela dagen idag. Har installerat Google assistantappen och kollat så att jag har senaste versionen på sonos och GA. Vad kan vara fel? Mvh HH

My system has worked perfectly dince i first installed it, but over the past few weeks I've lost the ability to call up radio stations. for example saying “Alexa play Heart Kent" when I was in the Kitchen to my Dot in the kitchen would result in my kitchen Sonos speakers bursting into life with Heart Kent. Now when I say Alexa play Heart Kent, I am told "I could not find a station named Heart Kent", If i say Play heart kent in the Kitchen again im told "I could not find a station named Heart Kent" If I say Play Tunein then the last station I tuned into is played through the dot, if I say play tunein in Kitchen it plays over my kitchen speakers This is really annoying  so any advice would be appreciated. Also I am running Sonos over its own network (plugging one speaker into the router)  

According to earlier post this personality was added in version 10 however I am unable to locate it in my current version of the iOS app. This is a problem for me as I really need to disable the chime and can find no references to it in the current version of the app. All software is up-to-date. Alexa skill has been disabled and re-enabled.  Thanks 

I have a playbar and two play:1’s. A few weeks ago I picked up the Ikea Symfonisk remote and it worked perfectly with my setup. Last night, my internet went out and my symfonisk remote wasn’t working. I went to set it up again and completed the setup succesfully through the ikea smart home app. However, the app still does not recognize my remote as a device. After successfully setting it up, the remote still doesn’t work and does not appear on the list of devices. I’ve tried disconnecting my account from the app, and also re- set up the ikea hub and the problem persists.

Hello everyone. I have two Play 1's and a new Sonos one I got for christmas. Here is my setup. I have the two Play 1's setup in my living room and the Sonos one setup in my kitchen for Alexa & music. Both rooms are beside each other so it's nice to have a surround sound like music on the main floor of the house. Using the Sonos app I can control the volume of the music in either room and I've also created a group to have the music streaming on all three speakers at the same time and can control the volume as a group which is great. Here is my suggestion for a feature I would like. I would like to be able to control the volume of Alexa's voice. For example if we have low music playing in the back ground and you ask Alexa something you can barely hear her. If the volume is say mid level you can hear her anywhere in the room. So when were done listening to low level music I turn the volume up for the kitchen so that if we need anything from Alexa we can hear her properly. The only