Voice control and smart home

From the Sonos apps installed on my iPad and Macbook Pro I can manually create playlists from the music library  stored on my Macbook  --- basically my iTunes library assembled over several years.I can select one of these playlists or a single track and play it on either  of my two sonos one devices simply by clicking on it.But I’m not able to do this using google assistant voice control as it doesn’t recognise my Music Library or sonos playlists as  music sources. It only seems to accept streaming  paid-subscription Music Services e.g. Spotify premium account.Why is this ?Is it simply a commercial decision by Google who hope that I will subscribe to Google Play Music, which would give them a monthly revenue stream ?I could of course subscribe to a different streaming service like Spotify,  Apple Music  or Amazon Music, in which case neither Google nor Sonos would receive any subscription benefit from me.I’m quite happy for google assistant voice control to tell me the weather forecast

I have a Move that I would like to work with Alexa. In the Alexa app I can see the Move and it says it is enabled. In the Sonos App I can see where it says the Move has Alexa enabled. When I say “Alexa, play a song”, Alexa (through the Move)says that I need to enable the Move In the Alexa app. If I go into the Alexa’s app and tell it to play the song on the Move, the Alexa app indicates the music is playing but the Move does not make any sound. The Move works fine if I play music through the Sonos app. All of this is through my WiFi. This is at my weekend place. At my main home I have a Beam set up with Alexa and it works just fine.Any thoughts or advice?

Recently purchased the Sonos One Gen 2. I don’t think the microphone has worked since I brought it. It does not light up. On have it in stereo mode with another One Gen 1. I in paired the two to see if that would work, but it didn’t. I have tried tapping the button on the top and nothing happens. The other buttons on top work fine. The other one works perfectly. Please help.

Hi All, I have a connect Amp and Google Assistant working in my home. I can tell google to play Spotify or radio to the amp with no issues. i also have my TV audio out connected to the line in on the Amp. What is the voice command to tell Google to play the line-in on the Amp cheers

I’ve only had my Sonos One for a couple of weeks. Loving the sound quality and the option to add more speakers in future, but really struggling with a recurring problem…Usually ocurrs when I’ve not used the Sonos One for a few hours, such as first thing in the morning. When I ask Alexa to play something, she’ll respond “playing xxx using xxx”, but then there’s no sound at all.Here are a few examples: Example 1:Me: “Alexa, play BBC Radio One”Alexa: “Here’s Radio One”No sound.(Note - I do have the BBC “Skill” installed as I know about the BBC/TuneIN foo-fah). Example 2:Me: “Alexa, play Radio X”Alexa : “Playing Radio X Manchester from Global Player”No sound. Example 3:Me: “Alexa, play TFM from Radioplayer”Alexa : “Now playing TFM on Radioplayer”No sound. Example 4:Me: “Alexa, play I Feel Love”Alexa: “Playing I Feel Love by Donna Summer from Apple Music”No sound. The only work-around I’ve found is to kill the power to my Sonos One for a few seconds, then switch it back on again and wait fo

I honestly don’t know if this is an Assistant problem, a Vizio problem or a Sonos problem but figured I’d post here since you all are such a great community.I have a Vizio 55” P Series 4K UHD TV hooked up over HDMI ARC to a Sonos Amp and controlled over Google Assistant (activated via Sonos Ones set-up as rear speakers)Until recently, I could turn the TV off and on via Google Assistant. Now, I can only seem to turn it ON. In both cases, assistant responds to the command in the affirmative but the TV doesn’t turn OFF when I say off.I suspect it could be the Sonos component because it responds that the Sonos TV Den Control is the one responding despite there being a Chromecast built-in to the TV also.I have confirmed CEC is enabled.  I can’t remember exactly when this started but it used to work perfectly well. I have tried hard rebooting the TV.Any other thoughts or suggestions?

I came back from holiday to find that once again Alexa breaks my Sonos groups (third or fourth time). I have 5 Sonos speakers grouped through Sonos (group created from ‘Living Room’ paired speakers). I also have the same speakers selected as preferred speakers under the Alexa group ‘Living Room’. However if I tell Alexa to ‘play music in the living room’ it only plays through one speaker (bizarrely one named ‘Dining room’ although it is part of the group) and if I go into the Sonos app the group is broken. If I just tell Alexa to ‘play music’ then it only plays through the Alexa device (so the preferred speaker setting is meaningless?) So far I have checked for an update (there are none), renamed the living room speakers in case there is a conflict, disabled and reenabled the Sonos skill, rerun device discovery (after every change), set the living room speaker as the only preferred speaker (which then works through Alexa) but any Sonos group created is still broken by Alexa. Basically

Hi, as Alexa already supports India and it does it wonderfully, I am not so sure why SONOS ONE only allows certain countries in the setup and not all as available in Alexa. Is there a technical limitation to use Alexa on Sonos ? i would love to see it expand to India and would like to know if that’s a plan already

Hello Sonos Community I need some help please. I am based in the UK and have a Sonos Play One linked upto an Alexa Dot. I have been using via my Amazon Prime account the Tunein service to enable me to listen to BBC Radio stations. "Alexa play Radio 2 in the Kitchen" etc etc. However, due to some dispute between the BBC and Tunein they have pulled the BBC from their service which means I can no longer access BBC Radio stations through my Alexa and into my Sonos. Just looking at alternatives and wondered if there is a way to connect say my iPhone via Bluetooth to my Sonos Play One so that via the BBC Iplayer app I could still stream BBC Radio stations through my Sonos Any ideas or alternative solutions greatly received Thank You Brian

I just updated my Sonos system and Google Assistant to control my Sonos speakers. I am getting an error when I ask Google to play Spotify in any room. It states Spotify is unavailable. When I ask google to play Spotify on the Mini home, It works perfectly. I have unlinked and relinked both accounts and I am still getting the same error. I tried the same command with Pandora and it works fine. I can ask Google to play Pandora in any room or on Mini Home and it works flawlessly. Any assistance here would be greatly appreciated!

I know that this has been discussed before, and that due to the One (Gen 1) not having Bluetooth there was no pairing with the Echo Wall Clock, however, given that the new One (Gen 2) has a BLE chip, I’m wondering if there’s a way to connect the two of them.  Has anyone had any success getting this to work? 

Am I allowed to swear in here? Seriously, I’ve gone through all the steps multitudes of times and many of us know how much time it takes do do even a single cycle of resetting sonos controller and alexa etc. It will work for maybe 2 days and then the whole thing starts again! Why can’t Sonos FIX THIS?? Now it seems worse with the last update - as if that was even possible. Now when I try to use the sonos app it tells me one of my speakers is disconnected on an black screen with a ‘room settings’ icon - when I try to press that it simply loops back to the same screen with no results. The only option is to reset the controller. Great - that loops back to you having to log in again and either connect to an existing group or set up new. When you connect to the existing group it recognizes it just fine but then surprise surprise, it sends you back to the black screen saying one of your speakers is diconnected and the whole cycle starts again. If you try to instead start a new group, none of

Until recently Alexa would play BBC Radio 4 and 6 music on request.  Now when I ask for radio 4, it plays an American station.  When I ask for Radio 6 Music, it selects various BBC stations, but not the one I want.  I’ve tried many permutations for the request.  I see some comments online about Alexa not working with BBC sounds and no longer working with TuneIn, but my Alexa does play BBC radio stations, just not the ones I request! Many thanks in advance,Andy

Just purchased a Sonos One (Gen 1) for the bedroom mostly for my wife’s use. She likes use voice commands but being Sono’s doesn’t recognize voice, it ‘doesn’t access her personal Spotify account.For the time being I was going to keep the Google Home in the room to recogize wife’s voice and play music on the Sonos. Idealy I would like to make the Sonos one the default speaker for the the Google Home but I do not even see it listed in the Google Home app.Mostly importantly I do not want both of them answering at “Ok Google”.

So I recently updated to the new Sonos integration, per Smartthings' recommendation in their September 17th email. That is, I changed the 'type' to "LAN Sonos Player Websocket". This, of course, broke my existing scenarios involving Sonos, such as playing a white noise playlist when I turn on the "goodnight" routine. In trying to do something similar with the new app, I cannot find the setting to play a playlist (or any sound, for that matter) from any of my Sonos speakers. The only options available are to set the volume, or to mute/unmute. Does anyone know how to accomplish this simple task which was quite easy before? Thanks!

Alexa doesn't respond on the Beam. Help!!!!

Hi all, My Beam is great. I can turn my TV on and off with it by saying, “Alexa, family room on/off” My issue is that I’ve just installed two Philips Hue bulbs in wall fixings. My other Philips Hue bulbs in the house work with my other Alexa devices. I just say, “Alexa, Sitting Room On/Off” and they turn on and off. When I ask the Beam to do this it responds, “Did you mean Family Room?” When I say, “No,” it responds, “Sorry, I didn’t find a device called Sitting Room.” Any ideas before I murder Alexa?

Hi, i set up my Beam with two Play1s. It is a new Beam. The pairing works fine and music plays and even voice from TV out is ok. One problem, when i click on the Beam microphone button, there were NO REACTIONS whatsoever. No microphone light turna on and no voice heard from the Beam. It is as if that button is faulty. Asked Sonos through messenger and sent report. They say voice not available in Brunei. BUT, the button is totally not working and not lighting UP. HELP !!!!

OK. Help / ideas needed please. Room 1 has a Play:1 and an Echo Dot. Room 2 has a Play One (with Alexa built in). Music comes from a Spotify Family premium account. When playing music from Spotify in one room no problem, but starting when asking to play something in the other room, the first room stops. All Sonos are on the same network / account, however in an attempt to fix this I have already reset the Play One and registered with a separate Amazon account which is linked to a separate Spotify user. Any ideas on how to solve this. Do I need to somehow put the Sonos in Room 2 on a separate Sonos user as well. Surely there must be a solution to this as I can't believe it's a unique problem. Any help gratefully received.

Has anyone managed to get Sonos speakers to show up as devices in the Shortcuts app? I have Sonos Ones and they are set up in the Home app, but they won’t show up as devices in the Shortcuts app so I can add them to scenes/automations.

Just recently when I ask Alexa to “Play planet rock” it comes back with “here’s a station you might like xxxx from Amazon music. What’s gone Wrong?

Will the google home mini now work with original Sonos Play 1 in the UK (not the later Sonos One - 1st & 2nd generations)

Not sure if this goes in here but I am having difficulty getting the SiriusXM skill to work on our new Sonos Move. If I start playing from the Sonos app, it works fine. Ask our Echo Dot or Sonos One, works fine. When I ask our Move "Alexa, play Alt Nation on SiriusXM" I get the following response: "To listen to Meghan's SiriusXM go to the Alexa app top enable the skill and link your account" Where Meghan is my wife. The skill is enabled and I am signed into our SiriusXM account. Not sure what is going on here, disabled and re-enabled the skill to no avail. Anyone have any ideas? Thanks

Every few days my beam stops working woth Alexa it’s very frustrating I delete devices and re add them it works for a few days then stops again

Where in my Sonos options do I select the country? Or is this a case of needing to use a VPN temporarily? I would like to change it to the USA so I can enable Google Assistant. I imagine this means I'll start hearing dates in the wrong order, and temperature in fahrenheit, but I can put up with that for the time being until GA is launched in Australia.