Voice control and smart home

Am I allowed to swear in here? Seriously, I’ve gone through all the steps multitudes of times and many of us know how much time it takes do do even a single cycle of resetting sonos controller and alexa etc. It will work for maybe 2 days and then the whole thing starts again! Why can’t Sonos FIX THIS?? Now it seems worse with the last update - as if that was even possible. Now when I try to use the sonos app it tells me one of my speakers is disconnected on an black screen with a ‘room settings’ icon - when I try to press that it simply loops back to the same screen with no results. The only option is to reset the controller. Great - that loops back to you having to log in again and either connect to an existing group or set up new. When you connect to the existing group it recognizes it just fine but then surprise surprise, it sends you back to the black screen saying one of your speakers is diconnected and the whole cycle starts again. If you try to instead start a new group, none of

Until recently Alexa would play BBC Radio 4 and 6 music on request.  Now when I ask for radio 4, it plays an American station.  When I ask for Radio 6 Music, it selects various BBC stations, but not the one I want.  I’ve tried many permutations for the request.  I see some comments online about Alexa not working with BBC sounds and no longer working with TuneIn, but my Alexa does play BBC radio stations, just not the ones I request! Many thanks in advance,Andy

Just purchased a Sonos One (Gen 1) for the bedroom mostly for my wife’s use. She likes use voice commands but being Sono’s doesn’t recognize voice, it ‘doesn’t access her personal Spotify account.For the time being I was going to keep the Google Home in the room to recogize wife’s voice and play music on the Sonos. Idealy I would like to make the Sonos one the default speaker for the the Google Home but I do not even see it listed in the Google Home app.Mostly importantly I do not want both of them answering at “Ok Google”.

So I recently updated to the new Sonos integration, per Smartthings' recommendation in their September 17th email. That is, I changed the 'type' to "LAN Sonos Player Websocket". This, of course, broke my existing scenarios involving Sonos, such as playing a white noise playlist when I turn on the "goodnight" routine. In trying to do something similar with the new app, I cannot find the setting to play a playlist (or any sound, for that matter) from any of my Sonos speakers. The only options available are to set the volume, or to mute/unmute. Does anyone know how to accomplish this simple task which was quite easy before? Thanks!

Alexa doesn't respond on the Beam. Help!!!!

Hi all, My Beam is great. I can turn my TV on and off with it by saying, “Alexa, family room on/off” My issue is that I’ve just installed two Philips Hue bulbs in wall fixings. My other Philips Hue bulbs in the house work with my other Alexa devices. I just say, “Alexa, Sitting Room On/Off” and they turn on and off. When I ask the Beam to do this it responds, “Did you mean Family Room?” When I say, “No,” it responds, “Sorry, I didn’t find a device called Sitting Room.” Any ideas before I murder Alexa?

Hi, i set up my Beam with two Play1s. It is a new Beam. The pairing works fine and music plays and even voice from TV out is ok. One problem, when i click on the Beam microphone button, there were NO REACTIONS whatsoever. No microphone light turna on and no voice heard from the Beam. It is as if that button is faulty. Asked Sonos through messenger and sent report. They say voice not available in Brunei. BUT, the button is totally not working and not lighting UP. HELP !!!!

OK. Help / ideas needed please. Room 1 has a Play:1 and an Echo Dot. Room 2 has a Play One (with Alexa built in). Music comes from a Spotify Family premium account. When playing music from Spotify in one room no problem, but starting when asking to play something in the other room, the first room stops. All Sonos are on the same network / account, however in an attempt to fix this I have already reset the Play One and registered with a separate Amazon account which is linked to a separate Spotify user. Any ideas on how to solve this. Do I need to somehow put the Sonos in Room 2 on a separate Sonos user as well. Surely there must be a solution to this as I can't believe it's a unique problem. Any help gratefully received.

Has anyone managed to get Sonos speakers to show up as devices in the Shortcuts app? I have Sonos Ones and they are set up in the Home app, but they won’t show up as devices in the Shortcuts app so I can add them to scenes/automations.

Just recently when I ask Alexa to “Play planet rock” it comes back with “here’s a station you might like xxxx from Amazon music. What’s gone Wrong?

Will the google home mini now work with original Sonos Play 1 in the UK (not the later Sonos One - 1st & 2nd generations)

Not sure if this goes in here but I am having difficulty getting the SiriusXM skill to work on our new Sonos Move. If I start playing from the Sonos app, it works fine. Ask our Echo Dot or Sonos One, works fine. When I ask our Move "Alexa, play Alt Nation on SiriusXM" I get the following response: "To listen to Meghan's SiriusXM go to the Alexa app top enable the skill and link your account" Where Meghan is my wife. The skill is enabled and I am signed into our SiriusXM account. Not sure what is going on here, disabled and re-enabled the skill to no avail. Anyone have any ideas? Thanks

Every few days my beam stops working woth Alexa it’s very frustrating I delete devices and re add them it works for a few days then stops again

Where in my Sonos options do I select the country? Or is this a case of needing to use a VPN temporarily? I would like to change it to the USA so I can enable Google Assistant. I imagine this means I'll start hearing dates in the wrong order, and temperature in fahrenheit, but I can put up with that for the time being until GA is launched in Australia.

Does anyone know of a way to use Apple Automations to group Sonos speakers? I have set up the Automation shown in the image, which streams music from Apple Music to a Sonos One in my hallway. However, I want to add a step between Set Playback Destination and Set Volume that groups my Hallway Sonos One with my other Sonos Ones, therefore streaming the music to multiple rooms. Any ideas/help would be much appreciated.

Hello all, Ive tried everything including talking to google directly and im still having issues. My sonos one is linked to my google assistant for voice stuff and everything works ie weather, traffic, volume up/down ext. but for the life of me I cant get it to play music through voice commands. It goes like this me: "hey google play (artist) on (app)" google: "ok here's (artist) on (app).... sorry I can't do that right now". The last little bit varies a little sometimes, but ya I've tried everything. I can however go into the sonos app and select the music from there and it plays fine, Its literally just the music voice command. List of stuff I have tried: unplugging sonos, factory reseting sonos, uninstalling music apps on phone, going through every setting and option under the sun, I even under googles instruction changed my email to all gmail accounts in regards to the apps and sonos itself. So ya if anyone on here can help me out id appreciate it, the whole reason I got th

Hi Community, I recently installed two outdoor zones (1 with in ceiling speakers in outdoor kitchen and 1 with two outdoor waterproof speakers attached to the house). I want to hook up the outdoor TV to the both Sonos amps/zones. The TV has the ability to connect via bluetooth but as we know Sonos runs over WiFi. My question is if it is better to run hard wires from the TV to the Connect Amps. If so, how can I get both amps wired together so I can play sound in both zones? If not, does it make sense to buy a WiFi to BT converter and connect that through the Connect Amps somehow and then connect to the TV via BT. Any help you could give would be greatly appreciated. Thank you, Rich

After updating to sonos 10.2, Alexa has stopped playing radio via Tunein and amazon music. The request is repeated back to confirm but then nothing plays. I have tried disabling the skill in Alexa app, but then I could not re-enable. I removed Alexa voice control from each sonos one and then added it back which also re-enabled the skill in Alexa, but no change. Any suggestions?

I bought all my Sonos products so that I would have the simplicity of using my iPhone to play the tracks I had bought on iTunes through my Sonos in most of the rooms in my home. I could just take my phone out of my pocket and control my music. Apparently, no longer. You are now writing this off “because it’s unreliable”! It’s never been unreliable! You’ve just removed the ‘raison d’être’ for Sonos. A very expensive mistake for many customise myself.

Hi there! Just setup my new Sonos Move, love it. Like all of the rest of my Sonos speakers (Beam and Ones) that I previously added successfully to the Home App (by adding New accessory - I do not have a code = I wait wait, it would discover and I could add). This process does not happen with my new Move. I have updated my iOS software to 13.1 and the new Home App, but it does not seem find the Move, and I have the Move successfully connected to my home wifi network. Would appreciate any ideas or help, thank you!

Hi I'm from Sweden and we just got the Google Voice functionalty. I can't get the Google Home mini service to work with my Sonos. It says that my Spotify Premium account is not linked correctly. I've checked numerous times that it is the same Spotify and Google account in Google Home and Sonos. However it works perfect when using voice commands to Google Assistent on my phone, just not using Google Home Mini?

It seems like some new update crashed the control of Spotify via Alexa. I thought maybe I am the only one bur I read on Amazon that other users are having the same problem. Whenever I try to tell Alexa to skip the song and go to next it says ” I cannot skip the song on Sonos” When I say pause or stop it just does noting at all. This is useless! Echo dots are working fine so it can't be Amazon. That's not how a 200$ device should behave. Some testing before updates would be appreciated. Seems like the skill stopped working. Please fix.

I recently bought a Sonos Beam. Configuration was Ok. I had setup Spotify as a music stream service but when I say for examnple “Alexa, play songs by Michael Jackson”, Sonos beam responds “Hmm, to do that first enable the Sonos Beam skill in the Alexa app, then say ‘Alexa discover my devices’” I can´t find the Sonos Beam Skill in Alexa Skills. I already have the Sonos skill enabled.

Until very recently i have been able to use the voice command 'alexa, stop music in the living room' when playing music from my library (off my NAS). All other commands such as resume, skip, volume up, etc all still work. The stop command still works for other streamng services such as radio and amazon music. Tried alternate commands to stop such as pause, freeze, halt but nothing works My system is a mixture of echo dots connecting to a zp100, play 1 and play 5. All used to work fine and now all have the same issue I have tried disabling the sonos skill and then setting it back up again but no joy. Anyone else have the same issue or know what the fault is? thanks