Answered

I would like to play music (both radio and turn table) on my Arc soundbar as well as my One SL speakers.  Here is what I tried and it has not gone well:  First I purchased a Port and a receiver.  The receiver I purchased did not have a Digital Audio Input, which the port instructions say you need.  I then purchased a Denon receiver that does have a digitial audio input but you have to hook it up to a tv to set it up.  I just want to play radio and use my turntable from the receiver to the soundbar/speakers I have set up.  How do I do this?  What receiver should I use.  Thanks for your help!

I currently have the Beam + 2 Ikea Symfonisk bookshelves speakers. The Beam placed in front and the two Symfonisk in the back.  However, I’m interested in more sound in the front as not everything I watch onTV is with proper surround sound and then the Beam is a little «weak» sounding all alone. So I was thinking adding two Symfonisk in front as they are cheap and produce good enough sound for this use.  Would this work? Beam + 2x Symfonisk taking care of the sounds in front and supporting the Beam in stereo broadcasts and 2x Symfonisk in the back as the rear surround speakers? Thanx in advance for any reply and help!

I want to delete my Sonos account fully and also selling my Sonos Speaker gen2 to a unknown owner, I know about doing the factory reset, but just seems so complicated for a simple process.Anyone had this problem.

I have a stereo pair of Sonos five - I have my turntable plugged in to line in on the left speaker. Can I also use the line in on the right speaker for a CD player, both plugged in at the same time (obviously only using one input at a time). Thanks

I have a Roku ultra that streams to my Samsung tv.  I use an HDMI to push sound from my tv to my sonos beam.  I have a sub connected wirelessly to the beam.  My issue is that I get consistent distortion during low range “ominous” scenes during action movies, Stranger Things, etc.  I’m stumped as to how I resolve.  No issues when streaming music.  I’m guessing I’m missing something simple but I can’t seem to figure this out!  Any help appreciated.  

Sonos specifications indicate UPNP compatibility.There is an option in the settings menu to enable UPNP functionality.After this is enabled, the UPNP servers on the local network should show up in the Browse Music area.However, I cannot find a UPNP server for the Mac that actually works.  Sonos cannot see any of them, even though other clients on the same network see them.I realize there is a “pay to play” feature to use PLEX’s proprietary system, if I am okay with opening my local network to remote access from the Plex servers in Virginia.  But I don’t really need another monthly fee and security concern….especially since the functionality I seek is apparently already built in to Sonos. The only media server I have read about working with Sonos locally is the Windows Media Server….which of course it not an option for my Mac.Has anyone figured out any Mac media servers that work like that? 

Recently my Connect:Amp stopped working.  The unit does not have the white light on and will not show in my system with the other Connect:Amps and Amps.  I unplugged the unit, waited about 30 seconds, and then plugged it back in.  The white light came on for about 3 seconds and then turned off.  It will not come back on even if I hold down the play button or a combination of the front buttons.  Please help.

Hi Everyone, I bought a Beam (Gen1) less than 2 years ago. By end of 2021 I added a Sub (Gen3). They have been working fine for some time, but a couple months ago Beam started disappearing from the app.Music stops playing, then, in the System info, Beam (sometimes Beam and Sub both) appears without any info, then Beam disappears completely and I get the message: “Sub (?+Sub) - Device is not configured” ” instead of “Living room (+Sub) - Beam” in the System-products menu. After some time, just few mins, the Beam appears again and starts working (till next time).A few additional info: this happens only using streaming service (Spotify, Amazon Music, Sonos Radio). It never happens when playing TV or streaming from phone or music library (NAS).At first it happened randomly. It could work fine for 30-45mins or more. Recently, this happens every few mins. Usually, no more than 10, sometimes even in a couple mins.Sub is wired to my router, Beam is on wifi. They are on Sonos Net - both are lis

In Sonos Radio KWPQ FM 103.3 is playing some unknown ambient backgroud music. When I load the URL of the stream Sonos does play KWPQ FM 103.3. Does anyone know what's happening here?

I have an LG UN9000 tv with a Panasonic UB150 4k player and the Beam (Gen 2).  Lately I’ve been noticing that when playing a 4k disc w/Dolby Atmos sound, at certain points of the movie the sound will cut out for a second or two before picking back up.  It seems to happen when a loud piece of action happens in the movie.  For instance, I was watching “War of the Worlds” the other night and when the first tripod comes out of the ground and crushes the car that Tom Cruise is hiding behind, the sound cuts out completely and the blu ray player resets.  It only seems to happen during Atmos playback and I’ve tried a firmware update on the player to no avail.  Has anyone had a similar issue?  I’d love to fix this as it’s incredibly annoying as I try to enjoy Atmos audio.  Thanks in advance for anything to help! 

Upgraded to a new Synology NAS, and upgraded from S1 to S2. Added the path to the new NAS and deleted the path to the old. However the system still tries to connect to music that was loaded on the old device. Tried this on both the IOS mobile and the MAC desktop apps.How can I remove the old library references so that it only uses the new ones? Alternatively, how can I remove all links to the library so that I can start again, tried it using the “Manage Library Settings” but made no difference?Have seen similar problems In the past if I move music to different locations in my library, the music index update fails to remove the old links. 

Hi,Everything works fine until I connect Mibox streamer to one of other HDMI ports. When I turn off and on the TV, after a few seconds, tv switches to internal speakers. I need to change the output to HDMI manualy or disconnect the Mibox.  Beam connected to HDMI 2HDMI-eARC enabled Pass throughCEC enabledTried to switch Quick start + on and off. Didn't help. Any suggestions? Thank you 

I have two One SL’s and a Roam in my Apple Home, Siri works accordingly but in the home app it shows as not playing, except it is! Please see attached screenshot. Is this expected behaviour? When looking at the studs bar, it shows as none of my Sonos are playing until a long press reveals what actually is playing   I have checked this via AirPlay and via the Sonos app. Any insight is greatly welcomed  my OCD is going crazy! 

Does anyone know how long it takes for Sonos to ship? I ordered 2 room combo a few days ago and still saying the a preparing for shipment. website says order usually ship the next day after ordering. 

Just tried to use a LG TV remote with the Sonos Amp (Nothing connected to HDMI port). It recognises the volume control and I am able to control volume but doesn’t seem able to mute, play/pause or skip tracks all of which would be really useful to be able to do with the remote. Am I doing something wrong or is this just nor supported using IR?

System 2 x Play 1. Sonos app on PC. Media on QNAP NAS. PC & NAS hardwired to Router.Trying to add Music files to library. Building from scratch. Adding folders serially. Once the total number of files becomes large the addition takes a very long time until it reaches the point were the system just spins indefinitely. Had about 30000 songs added and cannot add anymore.Eventually system seems to time out with Music Files Not Available error. ‘Source’ is no longer available … yet I know the system is live. So frustrating. Tried. I know that this is a large library but in the past just used to get the library is too large error.   

I just purchased a new LG C1 65 and Sonos arc SL from Costco. And I hooked the Sonos arc with the original HDMI cable to LG C1 HDMI-4 (all four HDMI ports support ARC/eARC). But somehow Sonos app shows ‘Can not connect to LG speaker’. I have turn on the following options for LG C1:Sound out: HDMI ARC HDMI input audio format: Bitstream Digital sound out: pass through eARC: Enabled  Simplink (CEC): On

Can you use the digital on the arc like I use on the play base?

I have a Sonos Connect and Sonos Boost that work only on the iPhone Sonos S1 app. I had to reset the  system and now I can’t find a place to add Pandora (or any other service) to the Sonos S1 app.Any suggestions are appreciated.

I have a Sonos Roam that is Bluetooth linked to an Amazon firestick for movies outside in my backyard. The firestick is connected to a projector.  I grouped my Sonos moves as a stereo pair in the front and a sub and two play 1’s in the back for a more immersive sound. It sounded awesome with no audio latency lag.  I'm wondering if I have a beam, sub, and two play 1’s if that is transferable to play audio in a 5.1 set up outside being grouped to the roams Bluetooth or if the Bluetooth portion limits that capability.  I've heard of connecting an Apple TV outside to it through all Wi-Fi but i also don't know if the beam isn't connected directly into a tv if it can send out a 5.1 sound over Wi-Fi.  Anyone have any insights on these two possible set ups? Thanks in advance, Brian

I moved to Germany a while back and had connection issues ever since. I recently read that in Europe additional  WiFi channels are supported and hence I wanted to change my speaker’s region to EU by accessing http://<sonos_ip>:1400/region.htm. They all show US as default and when I try to change that I get a 403 because I don’t have the correct password. What pw is being asked for here? Where do I get the info from? Is it possible to change all speakers’ regions together (I changed the country settings in my account but to no avail). Thanks for any suggestions!!

Hi, I’ve just bought a Sonos system with Beam Gen 2, 2x Sonos 1 speakers, and 1x Move speaker. I’ve not received all the pieces yet so nothing has been set up but I’ll be controlling everything through the Sonos IOS app.  However, my existing system includes a Bang & Olufsen turntable with mini amplifier and a Tivoli Audio CD player. I’d like to be able to use these sometimes and I understand I need to use a Sonos Connect to do so. Or do I? I’d like to buy a cheaper used Connect; I can get Gen 1 for $100. But will it work with my system? (Since I’m not set up yet I can’t test it.) I’m not willing to spend hundreds of dollars to connect components I don’t use often, so I need inexpensive solutions. Thanks for your advice!

I have just bouight a Sonos Ray and set up surround sound ith my exisiting pair of Play 1s.I would like to tweak the volume of the speaker indiviually, in particular make the Play 1s a tad louder in than what they are now in the Surround set up, is that possible?

I used to be able to pause a radio station by using the mute button on the speaker and then resume it by pressing the same button 24 hours later.This no longer works. Trying to resume using the button no longer works and I have to use the app. However, even in the app it is not possible to start the play again by tapping on the radio station image. I now have to select the station again from favourites.This change has been relatively recent (a few months ago) and before all was fine. 

Got a good deal on a new Playbase for the master bedroom. I exclusively use a Firestick which uses a Bluetooth remote. Since the Playbase is IR controlled and has no HDMI ARC I need a solution for controlling the Firestick and Playbase with one remote. Was curious what you all have found to work best? So far I kind of like this option..,Sideclick Remotes SC2-FT16K Universal Remote Attachment for Amazon Fire TV Streaming Player https://a.co/d/fR9KOVr