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I did the Sonos update today (05-25-22) and now my Sonos won’t play some Sirius XM stations anymore, it gives message the Station is Unavailable, which is wrong. Seems this has happened before and is a Sonos issue (not Sirius XM).  Sigh...please fix this one like ASAP!

So I have a beam with x2 One SLs connected to the TV for surround & WiFi for multi room where I have other One's around the house. All are fine except when I'm near the One sl's (around 2ft) in the living room that are linked to the beam where they start cutting out & in like interference. Anyone else experiencing this issue? 

Sonos S1 på android vil ikke spille podcaster. Får melding om at "Forbindelsen til NRK er mistet". Har forsøkt resette både sonos, router og telefon samt installert appen på nytt, I tillegg til å fjerne og legge til NRK som tjeneste. Jeg vet at flere har problemer med dette i S1-appen. Jeg har S2 på hytta, og der fungerer det prikkfritt. Jeg håper dette kan fikses i Sonos' software. Jeg håper virkelig svaret ikke er at man må oppgradere produktene til S2-kompatible enheter. Jeg har seks enheter av forrige generasjon, og om disse må skrotes pga software, får vyene om Bærekraft en ganske emmen bismak. 

Hi,Just purchased a Samsung Frame TV (2022) and am considering buying a Leon Frame bar as it will match the aesthetics.  This soundbar does not have an HDMI Arc connection.   I have previously installed in-ceiling front and rear speakers, which I plan to connect using separate amps.Relatively new to this world, but I’m concerned I won’t get 5.1 surround with the way I’m trying to set this up and would appreciate guidance.Samsung Frame TV to Sonos Amp (HDMI), same Sonos Amp to Frame Bar (Center speaker) Front and Rears each with their own Amps.  Sub on its own.Will I get 5.1 out of this setup?  Apologies if this is obvious, appreciate your input!

Forgive me if this has been asked many times before, just couldn't find a thread with my requirements.  I'm about to receive my 2nd Five to form a stereo pair.I currently use Roon via an endpoint and Dragonfly Cobalt DAC to aux line-in. I find I get better sound quality this way over using Tidal/Qobuz through the Sonos app or Tidal Connect.I do watch movies and want to simplify my current mess of HomePods and Apple TV but don't want a soundbar. I plan to use the Fives in stereo and will likely use a DAC from TV to aux line-in on one of the Fives. TV watching is not my priority so sound quality isn't important.As I use Roon as per above, can I use both aux line-ins (not at the same time), if so will they play out of both speakers? Thanks in advance 

Hey Everyone,I’ve got a Sonos Arc with a sub and Sonos AMP connected to ceiling speakers.The AMP and Sub are very close by to the Sonos Arc. Is there any benefit in putting an ethernet cable in between the Sonos ARC and AMP? Neither are connected directly to a router as I have another speaker wired to the router in another room to create SonosNet.I’d assume putting a cable in between the Sonos ARC and Amp would make it more reliable as the home theatre setup doesn’t need to communicate over Wifi. 

There’s a lot of inconsistency in the support pages and documentation around Trueplay. Trueplay-compatible devices and Sonos products says: “Trueplay tuning is supported by all Sonos products except Port, Connect, and Roam SL.” So, that implies even mic-less products like One SL, Arc SL, and Five have Trueplay. Seems straightforward.BUT:One User Guide: “When the microphone light is off...Microphone-dependent features like Trueplay are unavailable.” This implies that a mic-less model like One SL can’t do it. There is a Trueplay section in this guide.One SL User Guide: No Trueplay section, as found in the One User Guide, implying One SL doesn’t have Trueplay. Trueplay is mentioned in the product settings section, but that section is also somewhat generic, including settings only relevant to other products, like Battery Saver and Line In.Five User Guide: No mention of Trueplay at all. (Though the old Play:5 (Gen 1) User Guide covers it!)Arc User Guide overview section: “Effortless setup w

Is there any difference between having a Boost connected to the router vs a Play 1 connected to the router?Do they both provide the same quality of mesh? Or is the Boost better because that’s is only function?thanks

I just got a sub to pair with my Sonos amp and 4 ceiling speakers that are non Sonos. I am wondering what I should set the crossover frequency at? Sub is under my tv in a larger living room. Also any preference in laying the sub down or standing it up?

I set up my Raspi-3 with Samba and the Sonos App only sees the directory with no files inside, even if I set SMB1.  My PC sees the aac files inside just fine.Any ideas?Thanks

I am receiving periodically messages when I try to access Amazon Music through my Sonos system that I need to go to Amazon.music.com and supply missing information. I go to the website and there is absolutely no missing information. I delete and install Amazon music in my music services and it usually works, but the next day I can not access Amazon Music. Is this a system issue?  

Hi. I am mounting my Playbar on the wall and would like the wiring to be as discreet as possible. I was originally going to use a ninety degree connector for the figure of eight mains cable but now realise that will not work as the socket on the Playbar is recessed. Anyone found a neat solution to this? Any help hugely appreciated.

I’m sorry if I couldn’t find the topic for this and thanks in advance for your help.  My setup: 2 Sonos Ones. (rear left and rear right mounted on the wall) Sonos Beam - on the TV  Sonos Port  Logitech Z623 speaker system (two speakers and a sub)  I am struggling to find a way to get the sound to come from my TV - out of the logitech and sonos I thought the Port was the answer but it seems I was mistaken Please help! 

I have amazon prime / amazon music (not unlimited)When I try to open amazon music through sonos I get the message 'Request Operation Failed'I have tried to remove and re authorise my amazon account within the sonos app which hasn't made any difference.I have also checked my membership status in amazon music which is correct.After looking at previous threads these are the only suggestions but neither work.We've also tried this on my wife's phone (she uses apple where my phone is android) and we still get exactly the same message. Any help would be appreciated please? 

Hi allI have a 6 Sonos One plus 1 Move setup at home. Started building that in 2018 because it integrated all room audio from Spotify perfectly with Alexa all my smart home needs. Everything has worked smoothly for almost 5 years.Last weekend I went to disable Alexa from my speakers to troubleshoot a Spotify playback issue. Disabling & enabling Alexa has been a trivial matter during my 5 years of using Sonos. This time the matter escalated however. Alexa can not be enabled on any of my speakers anymore.I only see “Alexa is not available in your country” error message now. Has anyone seen this problem lately or better yet… solved it?

It was happening only a little bit before, but now it is ridiculous. I get this error when I try to play music from my Amazon Music account, and now from Pandora. I pay for Amazon, using the free Pandora. WTF this is ridiculous. Any advice appreciated. PS I love Sonos! But this sucks.

Have installed a new BT Smart Hub 2 today and all devices (Sonos, iPhone, tablet, TVs) connect/play except for the Move, still says offline in the app and cannot get it to add…any suggestions please?

Diagnostic code 906861728Getting really sick of this issue.  SiriusXM channels play for 15 seconds and then error out.  Today’s message is Unable to play - it is encoded using an unsupported digital rights management system. 15 Sonos speakers in my house..thousands of dollars...and I can’t play music.

Is there a good way to tell it to play a radio station with a non-english name? I want to keep the devices language to English. With google, I could at least spell it letter by letter, which it doesn't seem to support here. Is there a way of giving a radio station a nickname? Is there a way of making a list of presets? Any other ideas?I really would have preferred using Sonos voice, but it's even worse in this context. Google, doesn't have Audacy.Thanks  

Up until yesterday I had no issues with my Sonos Beam and 2 Sonos Ones then something went wrong and I had no sound whatsoever.I reset everything and my Beam is working but one of the Sonos ones just seems to be blocking everything and I have a constant error when trying to set up the surround saying that the speaker is not connected to the network even though I have reset it at least 6 times.How can I delete it from the app and start again because this seems impossible.It is unbelievably frustrating that I cannot fix this

I have noticed that can group rooms from the Sonos app.    Are you only able to set an alarm for one speaker or can you group speakers for certain time periods (morning wake-ups in multi rooms) I want to wake up with music in several rooms on weekdays, but in afternoon my need for playing music is different and then I need to re-group. setting them individually does work as it is out of sync

Hi all , hope you can once again help me out , in the notification panel on my phone it says " Dolby digital 5.1 " , which is great but when I watch something in Atmos it's blank ? As you can see , thanks  

LG OLED BX 65Sonos Arc + Sub + SL x 2 This problem began a week or two ago. I noticed there was no audio coming from the sub and surrounds while watching an Atmos movie, the only sound was coming from the Arc. Everything in the app was fine and seemingly still connected. So, I rebooted everything and all seemed well again until I had to pause what I was watching for a few minutes. When I unpaused, the Sub and surrounds were once again not emitting audio.I tried changing what I was watching and tried moving from the Apple TV to a Blu-ray player and even to the TV’s built in apps, same result, no audio from the sub and surrounds, only the Arc was working, no matter what type of audio I was listening to, Atmos, Music, PCM, Dolby Digital etc. The only solution was to reboot the router and unplug all 4 Sonos components, reconnect everything and then all speakers would work again, until there was another situation in which i had to pause or even turn off the TV. Is anybody else facing this r

I got a new router/modem & having problems getting new network on my Sonos play 1. What app controls play 1? I have newer Sonos products in my permanent home, but want ti continue to use Sonos play 1 in my vacation home.it worked fine until I changed router. Now play 1 not showing up as a device…

Hi, I'm new to the Sonos home theatre but have long had some play 1s. We recently installed the full surround set, moving an old play 1 away and having one of the surrounds in the same area. We are a ‘switch everything off at the wall’ household. I had assumed that it would be possible to turn on one or both One SL and ask it to play music, without needing to turn on and use the full surround sound system. When I turn on a One SL in isolation it never shows up in the app.Is there a way to make them behave standalone when turned on without the Arc? And when turning the Arc on, having them auto join the arc? Thanks,Jamie