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Multiple sites on Amazon are selling architectural ceiling speakers for what amount to almost half price.  The app does recognize them as genuine architectural speakers.  How can I verify if these are actually real or not.  Some reviews swear they’re real but sonos wont cover the warranty because they’re not an authorized dealer.  Any suggestions?

Having a connection issue. Can someone tell me what is the most likely cause?  My products or amps are showing up once I hit the Air Play button, but once I press on one of my listed amps, it spins and never connects.  I’ve unplugged and plugged power for the amps to no avail. Ty 

I have two wireless networks, one that connects to the internet and then google mesh that connects my house. I have NEVER set up my Sonos on the router that connects the internet to the house, only on my mesh system, so how and why are Sonos speakers and the amp connecting to a wireless signal they were never set up on?  After disconnecting these devices & removing that system from my acct, and reconnecting to the mesh signal, why are they reverting back to the removed account?

When I have my beam connected to my Philips tv I have full surround sound from beam and two play 1s.when watching tv through my bt box I only get sound from the beam not the two play 1s even though on the sonos app it says 5.1.

Hi all, happy Christmas.I have spent the last 24 hours having trouble setting up a surround system with my Sonos products.  I have two Play 1 SL’s set up already which I was just using to play music through.  A couple of days ago, I bought a new Sonos Arc and Sub (Gen3).  I initially linked the Sub to the Play’s no problem.  I then installed a new TV and Arc, then it all went horrifically wrong.  It set up the arc as a separate system (Living Room 2) and I couldn’t get them to move under one system.  I have an old Sonos Connect Amp on S1 which I just use in an office at the far side of the house and I’m not bothered about this. I resorted to hard resetting all the products so their buttons are all now flashing green.  I tried to set up the system again, but its now saying the Sub is on S1 along with the old Connect Amp, WTF!  I have logged into my account online and there it is, your new sub is on S1 and not compatible.  Toooootally confused. My broadband is Sky and I have read other f

 I have 3 speakers in 3 different rooms. Most times I only want to listen to the speaker in the room I am in but there are times where I may want to play speaker 1 and 2, or 1 and 3, or 2 and 3, etc. It seems like I have to create a group and then delete it if I want to play on different combinations of speakers. These are S2 speakers that are downgraded to S1. Ideally, I would like to play something on a speaker and then check and uncheck other speakers as desired.

I’m looking for wired or wireless product options that would work outside. Not sure if there’s weatherproof options.

Having the Sonos Ray on one side of the sofa (because the beamer is there), does it make sense to buy just one Sonos One for the other side of the sofa? It is just for a relatively small room...

So I’ve had the playbar for a few years now and for Christmas my wife bought me the subwoofer gen3 and the Sonos one gen 2 but I can’t sync the playbar with the other 2 what do I need to do to get them all to sync together 

proposed setup below - can you advise on how to make this happenroom dimensions 6.49m x 3.71m (24sqm) - TV half way on 6.49m wallhead height for watching TV about 1m - soundbar to be positioned on TV at about 1m heightTV LG arc hdmigoing for sonos beam gen 2 as not needing upward firing speakers skyQ box considering an hdfury arc to earc adaptor - are other models available??assume i purchase adaptor, what make and length of hdmi cables should i consider.How will the SKy Q box be connetced  

After resetting my phone (OnePlus) to factory settings, my playlists in the Sonos app are gone.I would think that any settings in the Sonos app would be unaffected by any device changes.Is there a way to restore my playlists?

Sorry for what must surely be the most common question regarding if muY Sonos components collected over the years will work with my TVs…my components in TV area are two SL One speakers and a Sub Gen 3. TV is a Samsung UN65MU6290. Basic Smart TV that we treat all content through our cable router via Bluetooth. Hoping someone out there has an easy to understand and execute method to connect so we can enjoy this great audio sound while watch tv. or a good link to an article or tutorial for a tech challenged person like myself. Thanks in advance. 

I have been running my Sonos system with the same setup for at least two years now. My issue started this morning when I could not access any music. After troubleshooting, I discovered that my Sonos Boost was slightly unplugged. I plugged it back in and reset the Boost device. Now, I can’t add the boost to my system. It either says that it could not find the device, or could not find the network. It basically says “We couldn’t find any Sonos products on XXXXXX (wifi) so we can’t set up your Boost”.I have reset my ios device network, rebooted my router, and reset the Boost device, but still cannot establish a connection with my wifi. I was hoping that my Sonos controller on my PC could assist me, but I think they are two separate systems (?). Any suggestion would help me out greatly.

I’ve been building out my Sonos system in my home a bit at a time.  I started with a Connect amp to power bookshelf speakers in my study and living room; next I added a pair of Play1 speakers in my family room. Then I was gifted a Sonos Move by my kids for Christmas, and subsequently added a Sub to the living room.  All of these work well together and separately.  They all appear in my iOS app as well as in Sonos Controller for PC (Windows 10).  The problem is with the last two additions: a pair of Sonos Play 1 speakers, one in the master bedroom and one in the spare bedroom..  Having carefully and successfully added these two speakers (after resetting and updating both to work with my Sonos2 controller), they periodically cease being able to access my music files on my computer and disappear from the PC controller (though they still appear on my iOS Sonos app and can access SiriusXM).  Any help would be greatly appreciated; getting them to reconnect to the rest of my household Sonos s

It’s been doing this since iOS 14.   Gives the two error messages on the Sonos app - “unable to connect to Sonos” also says “join a nearby Sonos system”.  You can follow these steps but it seems to just forget the Sonos system once again. Had this Sonos system for years and it only started with iOS 14- any ideas?

I have a Sonos one and a Sherwood Stereo receiver.  I know the only port the Sonos One has is an Ethernet port in the back.  I also know that Ethernet cable is capable of sending audio signal. I was wondering if I was to get an adapter such as an Ethernet to RCA adapter would I be able to connect the Sonos one to my stereo receiver and get audio playback? Note: the stereo receiver is connected to a record player and a TV.

I got Move for Christmas. My existing system is on S1. Only one speaker (Gen1 Play 5) needs S1 but I use it grouped with another speaker.  I want to set up the Move only on the S2 and keep my existing system separate. I just can’t seem to get S2 and the move up and running. I’ve tried adding the Move alone but it not pairing with I hit the rear connect button.  Any ideas? TIA

Hi everyone - Like many, I have multiple streaming services, but would like Apple Music to be the primary service searched when using Sonos voice controls. How do I get Sonos voice to first look for music on Apple Music vs. Amazon? Specifying via voice control doesn’t work 100% of the time…

I was able to choose my audio source before iPad OS16, but now it seems like if HDMI is connected to the iPad and to the TV, you can’t choose AirPlay for audio source.I’m in a hotel now and wanted my audio to come out from the stereo pairs of the Roam, video from the TV and watch Netflix and sort.Anyone know a way to get around this?I think you can unpair the Roams and connect to 1 of them through Bluetooth, but that doesn’t help a whole lot…

Hi,I have a Playbar and a Sub Gen 2 in my living room.I want to buy a turntable and therefore be able to connect it to this Playbar and its Sub.Can you confirm that the Sonos Port is the solution for this?And are the 3 turntables sold by Sonos compatible and of good quality?Thanks for your insightful responses!

Hello all I would like advice on the positions of the arc and the two ones for atmos .the tv is wall mounted if I am wall mounting the arc is 4 inches enough clearance between the top of the arc and bottom of tv ? my sofa is against the rear wall and the ones are at ear height but against the wall to so I can get them behind me.how should I point the ones for best experience turned to face my sitting position or forward both pointing towards the tv screen ? Or to the centre of the room. I have used trueplay but the height sounds seem to be none existent.also do you have settings that best for the height and surround settings in the app?thabk you for your help

Hello everybody! I’m desperate, receive for Christmas a Sonos one and a Sonos roam. I can’t connect none of these to the app. Doesn’t appear and it’s not detected by the wifi. I noticed the app only offers me to add to an existing system and never to connect a new one. It’s been clicking in green all day long. It’s been charged the night before so I don’t think this would be the problem. Tried all the tricks written in the website page: turn off then up the router, reinstall the app, reboot the Sonos… Is there a last trick I can try before returning them?Thank you for your help.

Existe alguna forma de emparejar los micrófonos y el TV a la misma vez al equipo sonos para poder hacer karaoke? Solo me permite uno de los dos 🥹

I use multiple audiobook services, and have found that both Audible and Libby are compatible with Sonos, but the one I use most, Chirp, doesn't seem to be set up to play together with Sonos.  Is there anything I can do to get my Chirp audiobooks to play? A workaround? Like direct wireless speaker function? Petition either Chirp or Sonos to make the compatible? Suggestions welcome.  PS, I have 3 of the IKEA symfonik (spelling?) IKEA+Sonos speakers and an operating a Google Pixel Pro 6 (android system), if that is relevant. 

Hey all,I set up Google Assistant on my Arc last night and it keeps repeating “mic is muted” and then after a couple of seconds (or sometimes longer) “the mic is back on” while music/sound is playing. I did find this sonos thread with the same issue, but there are no other devices around it and I cleaned the device to make sure there wasn’t any debris.The only other thing I can think of is maybe the heater is somehow interfering with the device (there’s a vent about 1.5’ below), but the mic only seems to be triggered while the speaker is active and not at rest.Here are some videos of the behaviour: I ended up disabling GA on my Arc for now (luckily I have a nearby Move that’s currently able to pick up my GA voice commands), but it’d be great to be able to use it on the Arc since we don’t plan on having the Move in that location permanently. Any ideas?