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Hello, I have just purchased a property that has two in ceiling speakers. What do I need to get the speakers working?There are also a set of wires coming from a cupboard nearby which I believe are for the speakers. 

I’m using a Sonos One SL stereo pair with my Apple TV and it works great… until I change to an Apple TV game. Then all of the audio disappears.Does anyone know if it’s possible to use Airplay 2 for Apple TV game audio?

Hi, I have the following setup:Smart TV Samgung Model: QN65Q70TAGCZBSonos ARC + 2 One SLWith the App Tidal on the TV or from the Tidal service in the Sonos App, the sound is not played in Atmos quality, it comes out in dolby 2.0.The TV supports Atmos, since the rest of the Apps (like Netflix, PrimeVideo, etc) the Atmos sound works perfect and is verified in the Sonos App.I have tried everything and I can't figure it out.Any idea?Thank you very much.Regards!

Adding many components to my Sonos system the last 10 years, setting up another at work, my home system no longer works. I have tried many things since it stopped working 2 weeks ago. I can see the bridge plugged into the router, I’ve changed to new Cat 6 cables and alternated ports, rebooted 100 times, followed the Sonos instructions, used the AI support, but just get ‘Unable to connect to Sonos’. I have added permissions per IOS 14. My work system, using the same phone, remains perfect. Still nothing at home. Would so much appreciate ideas on how to fix.

What should I do with Sonos Five gen 1 speakers ?   I purchased new gen speakers and not sure what to do with the old ones 

I have just moved and have a full surround system (Playbar, Sonos One SL, Subs) from my old home that I will set up in my new home theatre room. I have upgraded to an Arc soundbar to replace the Playbar. Do I need to factory reset the Sonos One SLs and Sub as part of setting up the system in the new location with the Arc? Thanks in advance for any advice.

Do you know how to pair symfonisk and sonos move to make stereo? It's look impossible 

Hi, looking to build a simple home theatre setup for movies and music. Not necessarily wanting to buy a separate sub. Is it possible and a good enough solution to use just a single Five speaker, horizontally, as rear surround speaker to supplement the Arc soundbar? I’m hoping Arc+Five would get low enough for my purposes as opposed to Arc with Ones. Dual Fives might be too costly for me. Thank You

I work at a school with a sever and APs all over. I have a Sonos 1 in the main office, the lounge, and 2 in the cafe. If I group lounge and main office together they work or just the two in cafe. If I group all 4 together to play they do not work. Is it because they are on different APs (same network)? Is there a way to make this work or no? Also I have it on the student Wi-Fi because it doesn’t require a user name and password. I should have it on staff wifi but it requires username and password and I don’t think you can do that with sonos sadly.

How can I de-link the volume on my sonos speakers from my Regular wired speakers  which I use via Sonos Port?Tks in advance for your help

I’ve got the Sonos Surround Set. Just bought the Samsung QD-OLED, which has eArc.  I am now able to get Dolby Atmos and Dolby 5.1 etc through Netflix and Disney Plus, etc. However, when I put in some Blu-Rays where I should be getting Dolby or Dolby Atmos, all I’m getting is Stereo PCM. At the moment, my Blu-Ray player (Sony Ultra HD) is connected to the TV via HDMI cable. The Sonos Arc is connected to the TV via another HDMI cable. Am I missing something? I’ve looked at the menu on the Blu-Ray player, and I can’t see any settings that might need changed. Does anyone know how to sort this? 

Can someone please help me concerning connecting my Sons Port to my receiver. I have connected  the port to various “out” possibilities in the receiver. The sound which comes out of the SA=onos One SL speaker is very faint. Can someone please advise me where on which Receiver  “out” I should be plugging the Port to?Big thanks for your assistance

I want to set up second Sonos system in our vacation house, uaing same account. Where could I find a step-by-step guide to do this? And, does Sonos app recognizes aystems accordimg to WiFi I am connected to?

My setup:Playbar Gen 1, Sub Gen 1, 2 Sonos One speakers in my Great Room as Home TheaterNew Amp powering 2 sets of old Analog SpeakersIssue:  When I go from All Speakers playing music and I turn on my TV the Amp keeps playing the music.  I beleive it should turn off when the TV Home Theater is invoked.

I have an existing system comprising of a Playbase, Sub and 2 x Play 5’s (as rears) as a home theater setup. I have just recently bought 2 x Sonos 1’s to add to the system to get a better 5.1 setup (intending to use the Playbase purely as a center speaker and the new Sonos 1’s as front surrounds), however I cannot add the new Sonos 1’s to the existing system.  The app adds the new Sonos 1’s as a new system and does not give me the option to add them to the existing system (only option is to add a second sub). It appears that the Playbase cannot be used purely as a center speaker and I’m guessing that this is because Sonos treats the Playbase as both a center speaker and as front surrounds. Simply put, is it possible to build a Sonos home theater system which comprises of a Playbase (as center speaker), 2 x Sonos 1’s (as front surrounds), a sub, and 2 x Sonos Play 5’s (as rear surrounds)?I would really appreciate your feedback and input. Thanks 

I want Sonos voice control to play BBC Radio 2 on my Beam but each time I ask it to play I say Hey Sonos play radio 2 it plays the wrong channel it plays some Welsh BBC radio not the standard BBC radio 2 Does anyone know how to get Sonos voice control to play BBC radio 2? I have BBC Sounds in my Sonos app and can use Alexa to play but I want to use the new Sonos voice not Alexa please help if anyone knows if this can be done? Thankyou

Hi!~Okay, I have a new turntable ( purchased through SONOS ) that I am trying to connect with my system ( which is pretty straightforward...)For the holidays I received a new AMP and a PORT to get me going. Do I need both? I really just need my turntable to speak to my speakers…. HELP!, Jim

Bonjour,J’utilise un ensemble sonos composé comme suit : Sonos 1 x 2Sonos play 5 x 2Caisson de basseOn m’a offert ces micros : LEKATOJe n’arrive pas à les faire fonctionner. J’ai branché le récepteur à l’arrière d’une des play 5 mais aucun son ne sort.Quelqu’un a t-il une idée pour faire fonctionner ces micros ?Merci d’avance de vos réponses.Moderator Note: Modified in accordance with the Community Code of Conduct. (Removed Hyperlink)

Is It possible to connect Sonos wirelessly to xbox? I have a play 5 & Play 1 I think gen 1. 

Hi all, I am curious about the Sonos Upgrade Program. I selected one of the items I owned in the upgrade section to get the 15% discount, but it doesn’t state if you have to send your old device back or not. Like a trade-in. Or is Sonos just giving 15% off since you own a qualifying Sonos product? Thanks!

Hello all, I’ve received a brand new Sonos One, and I am excited to test adding Alexa to it. However, when I go to Settings > Services and voice > Add a new Voice Assistant, I’m only presented with the option to add Sonos Voice Control. I’ve been searching for this online, but I don’t seem to find anyone else with the same problem. Anyone could help? Thanks!

Just got my Sonos beam and it works great with the tv but when I stream a movie, the sounds is breaking up. Any ideas what the issue might be? Thank youAwr1015

Just finished the 14.20.1 update and all is good . Shows in my system 14.20.1. However, banner comes up at top saying another update is needed.. would this be the app?

I have an older Sonos system (two Sonos One, and one SonosPlay 5). I would like to add a speaker in the room with the SonosPlay 5 because of the size of the room.  I was wondering if I could add a Sonos TV sound bar and use the sound bar to play music along with the other components (same time)?  I also would like to be able to watch TV, and have the sound only come through the TV sound bar. Is this possible?

My sonos arc bar made a loud popped sound and then I lost audio.. I had to remove the power cable and put it back in again to receive audio..but ever since the sound doesn't sound as good. Perhaps a speaker has blown or something. I don't know