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I currently have two in ceiling architectural speakers connected to a Sonos Amp in our master bedroom.  I have a pre-wire for a speaker in master bathroom ceiling.  What are my options for connecting that speaker to the Sonos Amp?  is there a certain speaker I need to purchase?  Would prefer to have my master bedroom speakers as one left and one right if possible.  Thank you.

So I’m having a weird issue : my Sonos Play:5 won’t play music from line-in. That being said, if I group it with another room, the other speaker can play the music from the line-in (but still not the Play:5).  Sound is high, and not on mute. I rebooted the device. This is a new problem.  I’m starting to think it’s an hardware failure. Anyone got an idea of what I should try to fix this?

Hi guys Is there anyone who can think of a solution for my problem:I use my Sonos Beam (gen 1) for playing music from my NAS. I recently updated my NAS from a Synology DS216play to a Asustor AS6704T (I have the issue on both NAS). On the NAS I have an UPNP-server with a user “sonos” that has read-rights on the shared folder “Music”.Music plays fine if on the Sonos app, when I browse to the folder and tap on a song. Whenever I try to play a song from the “recently played” list, I get the famous 701 error.I’ve rebooted every device (Beam, Smartphone, router) I’ve given the user “sonos” on the NAS read/write-rights, and still I get the error What else is there that I can try to get rid of the error 701 ?I thank you in advance!

Looking at this possible set up. So, from what I understand:HDMI 1 (2.0) - Bell Satellite PVRHDMI 2 (2.0) - Samsung 4K DVDHDMI 3 (eARC) - Sonos ArcHDMI 4 (ARC) - Apple TVI would connect the PVR/DVD/APPLE TV first, followed by the Sonos Arc… is this the right way to do it or is there a better way to set this up?Other questions related to the television:1- will I be able to control the PVR with the TV remote?2- will I be able to control the Apple TV with the TV remote?3- will I be able to control the DVD player with the TV remote?     

Greetings,I use my Arc primarily to listen to music. I have 5.1 surround & Atmos audio files on my PC. What format should they be in to play them on the arc with the sonos app? Or is there another way to do it without using a TV? I even read somewhere that the app will only play stereo files.Eg. many of the files are encoded as flac 96khz / 24 bit. I tried converting them to 48khz / 24bit flac as listed in the requiremetns, but Sonos app still wouldn’t play them, says ‘unsupported format’. Thanks for any help you can give. 

What do I have to do to fix this? Even my other portable, a Roam is appearing on both. The Android app just refuses to see it in the system. 

7nable to complete setup don't have much knowledge but simply unable to finish setting up my Sonos Beam gen2.Please help anxious to use new device 

I have the beam gen 2 and two sl ones, the reason I bought the set was because I was listening to a song on one of my old friends set up and he had the same thing, but when I play music through the tv the sound effects that the music has on the background doesn’t output through the surround speakers. As an example A song I listen to has a lighting strike in the back ground while the rapper is singing, the lighting strike is supposed to be heard through the SL speakers while the rapper and rest of the music is playing on the beam. Is there a way to have that on my set up? 

Hello all,See the title for the problem.  I’m playing a 3 hour long track from my NAS.  Yesterday evening, the track progress bar showed up, along with all the time info.  Today, apparently my system rebooted, and I attempted to play the same track, and I get no time or progress bar.  I used to think it was the tracks, but since it was working the previous day, and now it’s not, I suspect it’s some sort of problem with the S2 app.I would have replied here: https://en.community.sonos.com/topic/show?tid=6842164&fid=228995 but that thread is closed.

Hi...I just set up a new ARC in my living room and have surround with two Ones. However, now when I play music through AirPlay on the group, it just just play on those three speakers—it insists on also turning on the TV and showing what is playing on Spotify. It adds about 20 seconds to the process and it’s annoying to have the TV on when I just want to listen to music. Is there a solution to this? The TV is a Sony Bravia connected to the ARC through e-ARC HDMI. Thanks in advance.

Many times when I open or return to Libby, I am asked to reauthorize my account. Very annoying especially since the 8 digit number is erased if I switch app to verify. What gives with the constant reauthorization? 

Sonos Arc or Beam 2 has no up firing speakers  but they are with Dolby Atmos. Can Sonos Arc or Beam 2 make the full Dolby Atoms  sound without up firing speakers?

Hi I have the Sonos Arc and The Sonos Sub Gen 3 and an old Sonos One A100 Model S13 speaker.If I were to purchase another Sonos One A100 speaker could I use them as surrounds or do I need a newer Sonos One model?Regards Alan

Had to reset the system, because the music kept stopping av skipping to the next song. After this, I get a notification telling me “to stop the service will disturb play notifications” (My translation). I have tried to uninstall the app, update and everything, but the notification keeps coming up everytime I play something. The only way to remove it is to not have notifications at all, but then I can’t play/pause and skip song without going into the app … Any ideas? 

I have 2no play1's and a sonos 1, using s2 app on andriod. I have a Spotify premium account.  How can I play different songs in different rooms? Any help gratefully received. 

Hi I’ve just bought a Sonos beam gen 2 and I have some compatibility issue with audio format. My setup is a Samsung h7000 (2014), an Apple TV 4K and a Sonos beam gen 2. The beam is connected with the HDMI Arc port on the tv. The problem is that when playing movies from the Apple TV I only get PCM and DTS neo 2:5 as option in the Samsung audio menu. If is use internal tv app I also get Dolby 5.1. The Sonos app report the format correctly as selected in the TV) Things change if I use the audio encode option on the Apple TV. If I choose to encode audio to Dolby 5.1 I get the option Dolby 5.1 also on the TV, but I get no audio, just silence. What’s happening here? Could change something if I connect the beam with the optical audio on the TV? I’m not trying to get Dolby Atmos, just Dolby 5.1

Afternoon all.I lost a couple of subs off my configuration a few weeks back. Odd and not something I recall happening for me before.My guess it might have been around the same time as having a few difficulties pairing up a couple of Sonos Ones and an ARC …. now resolved.Hoping someone could point me towards the procedure to reset and re-add the subs if someone would be kind enough to do that.The Subs are RJ45 connected and are run in conjunction with room based Amp’s and ceiling speakers. I don’t think there is any HW issue or NW issues, I suspect it is an unfortunate by-product of the new setup.Thanks in advance

Sonos speakers blaring in the middle of the night over the Weekend. Spotify is disconnected. Is there any other way that people could connect to the system and play really loud music? Or are the speakers turning up themselves? Thanks!

I need advice regarding connecting a cd player to my sonos five! What would be my best option to do this? What sort of cd players should I be looking for or avoiding?? 

connecting to sonos move for the first time. using the sonos app and it`s requesting a 8 digit PIN that should be found on the backside of my speaker but it´s nothing there. what should I do to process further?

Hello all,I’m a lighting designer, and occasionally I do a/v network installs as an ancillary service.  I recently got stung by building out a whole home audio system with Amps/architectural speakers with a few rooms paired with Sub gen3’s.  The Amps were rackmount and wired to the network switch in an a/v closet FAR away from the rooms where the passive in-ceiling speakers and Sub were located.  Sonos led me to believe that as long as I had healthy wifi in a room with a Sub, it could connect (via the local AP) to the Amp in the network closet no problem.  I learned post install that this does not work as there is no network wifi connection for the Sub as it’s a proprietary Amp to Sub 5ghz connection.  I’m still navigating a reasonable solution to that issue with the client and Sonos.   My question is related to ensuring that any new installs are bullet proof.  Can someone 100% confirm that if I have an AMP set up far away (outside the bounds of the wireless 5ghz connection) from a Sub

My play 3 keeps dropping out. It is near my router but drops out constantly. It does not disappear from the controller 

Why does my Sonos on Windows closes when I close my laptop? I need Sonos Windows to stay open in order to use my iPhone/iPad as controllers for My Music. I can’t play anything from My Music until I go back into my laptop to open the Sonos App. This can be annoying.

Hello.. I just got Sonos Arc and one SL for surround speakers, I already follow all recommendation, restart router, turn off arc, change to cable. I put all arc and one sl into static ip, restart router, but the sl can’t be added to surround system.Thank you for any comment.  

Recently purchased the sonos arc - disappointed to find out i need to purchase multiple gadgets to make the arc work with my xaomi projector, and run a long cable. So now I'm thinking to upgrade projector. Does anyone have recommendations for projectors with eArc connection (to avoid the extra hdmi matrix)Upward projector (to avoid the long cable)Android OS preferable  Does this even exist? Really grateful for any advice