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So today I’m away on a business trip to Germany. I’ve got my Macbook, Ipad and Iphone with me. My wife texts me saying that the Sonos speakers out of the blue started to play music. Quote “it sounded like Muzak. Not like the kind of music you like to listen to”. She then checked her phone to see if she accidentally set something off. But then she found out she only had the outdated version of the Sonos App and no password.For music streaming I use Apple Music.This does raise the question of how this at all is possible.Any thoughts.

I have a Beam connected to the router via ethernet and I also got 2 Ones and an Arc that is supposedly connected wirelessly via Sonosnet. The Arc and one of the Ones is being report as “Wired” on my router and that is correct. But the other One is being reported as “Wifi 2.4” and that is incorrect. I already removed the wifi credentials on the app, so I don’t how this One is connected via Wifi. And this One would often disconnect and I would get that error (RS+?) on the app.How do I finally get this Sonos One on Sonosnet? Again, it already says WM:0 on the app, but I am pretty sure it is not because it says “Wifi 2.4” on the router and also because this is the only speaker that disconnects occasionally.

Don’t Atmos tracks from Apple Music play in 5.1 from the Sonos app (with a gen 1 Beam) like they do through Apple Music on the Apple TV?

I have two sonos Roam, but only one is displayed at a time on app.Can we set up the two sonos Roam with Stereo set up?Please share how to do that?

Setup:  LG OLED65C2PUA (2022 model with eArc) with Sonos Beam 2; One SLs surrounds; and Sub Mini with Tivo (Android TV) Mini via 600 Mbps fiber optic.Problem:  While watching broadcast TV channels the audio on S2 now showing Stereo PCM or Dolby Digital Plus 2.0, and sometimes Dolby Multichannel PCM 2.0, but I used to get Dolby Digital Plus 5.1 before software update of the Tivo MiniI get Dolby Atmos and DD+ 5.1 while using Amazon Fire TV Stick 4K Max for streaming services

Can’t add my Sonos to Apple homekit. Searched  all on the web and no solution works. Have tried everything i found. Is there any plan to solve this issue? Loosing my faith in Sonos soon if this not will be fixed imidiatly.

Hi All,I have a SONOS port + Cambridge Audio Amplifier (Azur) that doesn’t have any digital output, only RCA’s.SONOS Port works well for:broadcasting Streaming music to Cambridge amplifier and play on my good old passive speakers connecting CD player or other sources (turntables) to SONOS Port and broadcasting on other SONOS products at homeHowever, I had hoped I could use my amplifier as a source to SONOS PORT (via the RCA Record output of the Cambridge Audio amplifier)  so that I can use my old audio sources (CD, turntables, tapes, radio, etc) and broadcast to my other SONOS products but that doesn’t seem to work.Any hint/help please?Many thanks!

I have an Audio Technica 120-USB turntable with its own pre-amp that I would like to connect to either a Sonos 5 stereo pair or Sonos Era 100 through the new USB-C connection. Can I connect the turntable to the Sonos 5 or Sonos Era 100 on the left side and have it play in stereo with the matching speaker on the right side of my bookcase.  Also, will the turntable sound, once connected to a Sonos Speaker be listenable by streaming to my Sonos Arc in my other main room? Assuming the turntable is connected on the left side speaker, can I then connect a CD changer to the matching Sonos speaker on the right side through the direct USB-C input and if so, will the CDs play in stereo through both speakers.  Therefore, when I turn on the CD player, will the Sonos speakers in the room recognize the unit and play, and then, when I turn on the turntable in stead, will the same speakers recognize the turntable through the connection.  Will the CD player connection also stream to my Sonos Arc in my

My Sonos One is sat there making a frigging annoying ding dong noise. I’ve taken a video but this support site won’t allow videos and you click the chat link on the support page and that doesn’t work either.Please help it was a present from my girlfriend and she’ll be upset when I put an axe through this thing.

Hi, I have a couple of Play 1 speakers and a Connect. The connect only works on the S1 version of the app so stuck with that for now. I'd like to add an Era300 to my setup but it says its not compatible with the S1 app. Am I screwed or is there a way to retain the connect, add the era and still get them playing together nicely? 

My question is what should my next purchase be to add to my system with the plan of expanding the system in the future?  Currently I have a vintage turntable with a pre amp and a Sonos Beam One. (also a TV)  I was planning on adding an AMP next .  I am thinking of adding speakers and possibly a third party sub woofer.  So my second question what speakers are going to work with the Beam One? Or do I need to upgrade the Beam?  Did I mention I’m new to all this??  Thank you  

So I have two era 300s and noticed that when I pair them each together as a stereo pair the right and left tweeters no longer emit much sound. Whereas when I play music with each separately, I could absolutely hear more sound coming from those tweeters. Do they get turned off after being joined as a stereo pair?  I’ve tried both Dolby Atmos music and stereo music via the Amazon music service in the Sonos app. The woofers and the front tweeter and the top tweeters all sound the same but the side tweeters sound relatively inactive…

I’m looking for advice on how i might improve my current system and if indeed changes will improve it.  Not able to finance multiple upgrades so need to do in phases. I’m looking at Phase 1 purchase this Easter, phase 2 next year. i currently have a Sonos amp to wing I’ve connected a Pro-Ject turntable and Terri stand alone 1990’s Polk speakers. These act as the front right and left speakers.  The surround speakers are two Sonos Fives in a vertical position so confused for stereo sound. My question I guess is what can I add to this system to make it really sound better?1: Will adding a Soundbar really make a difference, if so is the Arc the best choice?  2: Is that Preferable to adding a Sonos sub woofer, which one?3: What should i prioritise for phase 1, Soundbar or sub woofer?4: Even though i love the old Polks would the system be better enhanced by replacing them as front speakers with speakers from Sonos? Would i be better served by moving existing Fives to replace Polks and buying

Hi all, I recently moved into a house with existing wired ceiling speakers right above the TV unit and I already own an ARC, SUB and two Ones as surround. Is it possible to hook two speakers to the SONOS system? Would that be an overkill for what I already have? Thanks

I just bought a Ray soundbar, the basic for a surround system with my TV. But I want good quality stereo while listening to Spotify and more volume capactiy together with better bass. I am undecided between purchasing two Sonos One speakers, the Era 300 or a subwoofer. does the Era 300 have a good woofer (bass) component/sound? And if I were to buy the sub mini woofer does that add volume capacity as well as better bass? Any other suggestions appreciated.

Hi gang,I’m getting a little frustrated here and want to make sure this will even work before spending any more time! I have a Port in my office running to our main router through ethernet. Wifi is turned off for this Port as there is a phono stage in close proximity. The router is then connecting to a mesh network point (wirelessly) in another area of this house. This point has an ethernet port and is wired to a Connect on another hifi system. I was hoping this would create a Sonosnet mesh network for the three One SL’s scatted around the house, but it doesn’t seem to be doing so. When I enable wifi on the Port it does work. Is Sonosnet unable to interface with hardwired components? Thanks!

Hi Sonos fan,I am currently testing in the Sonos apps, Amazon music and Apple music, in order to later choose one of the two for a permanent subscription.I test both with the same song, (Flowers from Miley Cyrus). With Amazon music, the Dolby Atmos logo is there and the sound starts on the Arc soundbar.With Apple music, if the sound comes directly to the iPad, the Dolby Atmos logo is there, but when I change the destination on my Sonos system, the Dolby Atmos logo disappears and the song starts on the two One SL speakers behind me.So I wonder if Dolby Atmos with Apple music wouldn't be compatible with Sonos, but only in stereo mode?It is curious to note that the same song is broadcast in different ways on my sonos system (Arc SL, two One SL, Sub gen 3), with amazon mainly on the arc, and with apple, mainly on the two one sl . Thanks

Is it possible to Apple Music’s new “Classical” app to the Sonos system?  Currently, I’ve only been able to add it to my iPhone.  

Hallo everyone, After DEEP searching internet I did not find any usable information with same problem as mine. So I live in UK so Google Assistant is supported. I have Sonos One Gen 2. EVERYTHING updated to latest possible date. I’ve managed to add Sonos Speaker in Google Assistant app on iPhone - and I even been asked for Sonos login and password. Sadly Sonos Tutorial does not work or even is messed up and confusing. Sonos failed at first point 1. From the Settings tab, tap Services & Voice > Add a Service under Voice. Choose Google Assistant and tap Add to Sonos.-------→ there is no such an option there - “Add Service” is ONLY under Music & Content and there is no such a thing as Google Assistant there - just Music stations - just under “Voice assistant” there is “Add a Voice assistant” and I have just Sonos Assistant only there.

Hej,Jeg har en Sonos 5 gen 1 hvor der næsten ingen lyd er når man afspiller noget. Hvis jeg sætter høretelefoner til så fungerer det helt fint med at skrue op.Jeg læste et sted at det kan være nogle af modstanderne der kan være gået, men hvad kan jeg stille op med denne?Håber at der er hjælp at henteMvh. Martin

Je souhaite supprimer une enceinte play 5 gen2 de mon système sonos. Comment faire ? 

After update ,Alexa does not work and sonos will not play music through the app

Hi, I currently have a Sonos One but we want to by a Sonos Beam for the TV. I want both of these speakers to play the same music at the same time using amazon music\Alexa. I also want the beam to be a TV speaker on its own for TV use when needed. Is it as simple as just grouping the 2 together in the app? At the moment when I ask an Alexa device (Echo) to play music, the default speaker is the Sonos. With 2 Sonos speakers grouped will this still work in the same way and just play through both beam and Sonos one?Thanks!

I have a pair of Era 300s in my bedroom. While there is an option in the app to turn off the main indicator light, the only way to turn off the microphone (voice services) indicator light is to turn off the microphone.Given that even dim lights can be annoying when sleeping (and the latest research suggest dark bedrooms are preferable), it would be good to be able to turn off the light via the app but keep the microphone on.

HiWhen creating a group, is it possible to have the added speakers join at the same volume?For example:I am listening to the lounge, at say volume 20, and want to add the kitchen.At the moment, if I add the kitchen and it’s been previously played at 50, that’s what it will join the group at, rather than the desired 20.Thanks in advance.