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I have 3 Play 3’s that show up as “not connected”. One yesterday and two today at the same time. The two were playing and just dropped out. I have tried the app fix….. Unplug speaker…. WAIT ….. unplug router …. WAIT…. and nothing. Two (that I can easily get to) have no light on. I have an eero mesh network and everywhere is getting a good signal.  Any ideas????

When I use sonos, my system is hopping in and out of connection everytime we listen to music.I have the sonos bridge, and not sonos 2 app, because many of my speakers are sonos os:01

When watching movies the voice level is really low in comparison to the music. Can this be adjusted?

I have an Arc that I am playing with a Sonos sub and would like to add a single Era 100 as a rear channel as I don’t have room for two. Will it pair? I realize that having a single rear will not give me true DOLBY atmos but I don’t have room for two rear speaking. Will the system allow me to pair a singLe rear?

I am trying to use the Sonos Port with my Autonomic multi zone amp. I know of no issues with speaker connections as the previous system worked ok. Is there any compatibility issues with mirage and Sonos?

Each time I change the channel on my TV, Beam loses connection to the remote and I can’t change the volume level. If I jump to the Netflix app and get back to TV, it works again until I change the channel. If I only use apps and jump to other apps this does not occur.Something seems to be wrong on my TV source or settings. Has anyone had this issue in the past and did you find a solution? This is truly annoying!My TV: Samsung UE65MU7000 (2017)

Play 5 gen 2 if I have a Line in plug connected to my Play 5 and my Iphone does the SONOS Play 5 still have to have wifi connection. If not can someone ecplain how you get music to play through the speaker.If it does have to have wifi whats the point in a line in??

A similar question was posted 6 years ago but I could not find anything helpful in the results…Any radio station hosted by TuneIn I have seen does not seem to display the song and artist info in the Sonos app. It shows for the same station in the TuneIn mobile app, so the actual station is sending the info in the API to TuneIn. I do not recall that this having ever worked for me. Is this a TuneIn or Sonos issue?

Changed internet to StarLink. How do I connect to S1? I have 2 new Move systems connected to S2 app. I have legacy speakers and a Conn| Amp that I want to continue to run on S1. 

I’m working on connecting two speakers in the master bath of a home I’m building (Klipsh CDT-3650-C II in-ceiling speakers, 8 ohm) to a Sonos Amp, and I’m unsure how to connect the wiring to the amp.When the wiring was put in place, both speakers were wired in mono (12 gauge CL2, in wall speaker wire). This means that I only have (1x) red lead and (1x) black lead for both speakers in my control cabinet, and I’m unsure how to wire it into the amp. Do I connect them to the L input via the banana plugs, and then select the “Dual Mono” setting in the Sonos App? Any advice would be appreciated, A/V is not my strong suit. Thank you!

I had an older S1 Sonos system in my house that I sold last October  (2022) in order to travel the world looking for cool surf spots (a geriatric Endless Summer). Now I am considering purchasing a Roam for my travels, and am wondering if there is any way I will be able to access my old playlists from the S1 home system. I still have my Sonos account and the S1 controller on my phone. Any help here will be greatly appreciated, as there were a few playlists I’d love to have back. 

The volume slider on my Android home screen won’t move when I try to drag the volume button. I can use the physical tablet buttons to adjust the volume. If I expand the station, the volume slider on that screen will drag and change the volume. This slider at the bottom of my Sonos home screen was working for years and all of a sudden it stopped working. I’ve tried uninstalling and reinstalling the app. I’ve tried with and without the “home screen volume control” on. This tablet app problem is the same for all 4 of my Sonos speakers. My phone app works fine.I am running Android 11 on a Samsung Galaxy Tab S5e.

I have a Sonos system with numerous speakers connected through SonosNet, with one speaker connected to the router via ethernet cable and everything else connecting wirelessly.  Now, I’m trying to add two Play 1 speakers that I previously used in an old apartment.  I factory reset them and when I go to “add product” in the Sonos settings, the app detects them and allows me to begin the setup process.  However, the process does not complete and I get the following error message:‘We couldn’t find any products on your mobile device’s network so we can’t set up your Play:1.” Is this because my phone is connected to normal WiFi while my Sonos system is using SonosNet?  If so, how can I successfully add these Play 1 speakers?  At the end of the day I just want to get them added and integrated into the system, so if you have any thoughts at all I’d appreciate them.  Thanks!

Outdoor TV and two Sonos Fives.  TV and right speaker connects to wifi, left speaker will not connect to wifi, tried reset, tried ethernet, No success so far

Hi I have two use cases:   ** Listening to TV indoors - TV + Beam 2 (working).  I have an  LG Oled TV paired with my BEAM 2 for watching TV and listening to Music (Spotify from TV to beam).      **Listening to Music Multiroom - TV + Beam &  AMP + 2 external speakers (not yet working).I want to listen to music indoors on my TV+Beam (ideally, spotify) while also listening to the same music outside.  I am considering purchasing an AMP and two Sonance speakers to use for the outdoors.Are there any considerations I need to take into account here? How do I set up mirrored music play for outside? I dont want my AMP speakers to be surround sound, but I do want them to be 

I have a strange issue. My Beam very often fails to connect to Philips TV (65Pus 7601). From configuration point of view everything is correctly connected (HDMI ARC etc). This issues appears occasionally and is quite annoying. When I had previous sounded (Denon) it never happened. What I need to do is to disconnect Beam 2 from Power and connect again. Then after 15-20 seconds sound is on. Did anyone of you experienced similar problem? As I wrote this problem appears occassionally. Like every 3rd time. 

I see this question a lot in the community and I can’t believe this is still an issue in 2023!  Expanded wifi networks is nothing new and why has Sonos not figured this out?  I dumbed down my network to only have 1 AP up and forced it to 2.4GHZ but the Sonos Move REFUSES TO CONNECT TO WIFI!  It is beyond frustrating.  I use Aruba for my APs and have 6 connect amps on the same SSID that I am trying to connect to.  Everything works great but the friggin’ Move doesn’t want to be a part of the system.  It worked fine until I migrated all of my devices over to one SSID.  Previously they were spread out on a few SSIDs and playing nicely.  I factory reset this thing, made sure my controller/android app/ios app is on the same SSID but I still get no joy.  Please help me so I don’t throw this thing in the street and beat it with a bat.

Dear Community,I hope someone has bumped into a similar issue at some point and can guide me in the right direction.At my workplace we have bought several Sonos Port-systems for a convenient way for our staff to listen to music in different locations.I can setup a Port-system along with an iPad to control the music, and it works perfectly fine.But when I move it to the physical location it is supposed to be it does not work.We have a fairly modern network with multiple access points serving the same SSIDs and on the network the Port-system is on, we have no endpoint-isolation, and it has Internet connectivity. The MAC-addresses for iPads and Sonos Ports are whitelisted. The Port systems and iPads are on the same wireless network. We use certificate based authentication, and that should not be an issue since it works perfectly at my desk.Starting over, as in resetting the Port and configuring everything from start in the intended location does not work at all.Does the Sonos system care

So the Plex integration doesn’t get HD or Hi Res flag in the interface when playing hi res files,When you “cast” from Roon over Sonos and it shows the signal path as being lossless again it doesn’t show the flag…Is there any way to get HD or Hi res flags other than streaming direct from local media library? Thanks

Hi, I have recently renewed my Plusnet account and was sent a new Hub 2 Router which I believe is the same as the BT router.I have tried most of the day to reconfigure my Sonos Beam to the router via Wi-Fi but get as the last stage of the setup after I enter my Wi-Fi password and then get an error that Sonos can connect to the router. I have  changed the settings ad per the support page but no joy. (Eg disabled 5Mhz mode, ensured spa, and the correct channels are enabled.I have then tried the old router and reconfigured the Sid and password to match the new router but get the same issue.  I have tried configuring from iPad and iPhone. Any suggestions on how I can fix this?

Ça I have dolbi atmos matching beam gen 1 with my 2 era 300

To start, I have scoured the internet and nothing has worked to resolve this issue. Existing Sonos speakers working through app.Older Connect on hand and on network. Krell integrated receiver. Thiel speakers. Trying to connect Thiel speakers through Krell amp and connect to Sonos. Nothing except a buzzing. Tried multiple inputs etc. Help!!

Hi,I cannot update past 15.4 on my Mac OS. I get an unexpected error after I enter my admin password. This occurs on both Mac Mini Pro M2 chip and Macbook Pro M1 pro chip, with both running latest OS updates.thanks,Paul. 

I’m hoping to use 4 Sonos ceiling speakers (2 front, 2 rear) with one Sonos amp for tv viewing in a 21’ w x 18’ d room.I know many folks normally don’t recommend only using ceiling speakers for tv viewing because it’s odd to have sound coming from a different direction than to tv, but does trueplay and the virtual center channel in a larger room eliminate that problem?

can I sync play five sonos with films on a headphone jack to jack cable from imac whilst not in wifi