When I connect the power to my Sonos Amp, the white light comes on for a split second and then goes off and will not come back on. I have tried to carry out a reset but it does not respond. Can anyone help?
Best answer by AjTrek1
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Userlevel 7
It may be a hardware issue assuming you have tried a different electrical outlet. I suggest you run the process again (connect to power) and after the fault occurs run a diagnostic within 10 minutes and post the reference ID in your next post. Call Sonos tech tsupport to discuss the findings.
I have the same problem. How does one “run a diagnostic”?
Here you go: submit a system diagnostic.
Click on the underlined words.
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