Answered

good afternoon.I have two sonos roam (stereo pair) that I play via wifi.I could connect a third sonos roam, I understand that it would no longer be stereo, but in mono.thank you

Hi,have a question and I hope that someone has a similar setup and can confirm something for me.I have Beam and two ONEs as surrounds. I also have Audio Technica turntable with built in preamp and BT. Firstly I planned to buy two ERA speakers and connect turntable directly to those ERAs (as line in is off when in surround mode) but I connected turntable through ROAMs BT and then grouped with surround. Sound was beautiful.So now I would like to buy PORT, connect turntable to PORT and set autoplay to BEAM with surround. Would this autoplay feature work or is it, by some strange reason, disabled then?I suppose that regarding TV it either has priority or who ever comes last to BEAM, but that is irrelevant as TV would be of when listening to records. many thnx for help 

I am constantly getting the “I can’t reach the internet right now” from Google Assistant (GA) running on both my Sonos One speakers. GA on my phone has no such issues and neither do three Google Home Minis in my home. The speakers themselves have Wifi connections because I can use the Sonos app to play musing on them with no issues. Suggestions? Tried to reconnect GA but now it stuck on “This may take a minute. if its taking too long, try again”.I’m using Nest wifi pro. had no problems with my sonos system for years… 

I have 1 sonos one a100 and 2 sonos play:1 can i airplay to the sonos one and get it to play through the play;1’s aswell??

I don’t appear to be able to add You Tube Music as a Service on Sonos 2 appI have tried lots of variations of set up account names etc and all I get when I your to connect to You Tube Music is “no selections are available”Please could someone help me

Hello.I’ve searched and read the forum and it could well be the case that I have tied myself in knots overthinking this problem, or it is as difficult as it seems :-)  Either way any help and assistance would be welcome.I have an S1 system with 5 x One’s, an Amp and a Connect with 4 unique users (1 Generic Sonos and 3 humans), several Google hubs and Amazon Echo devices.  Spotify account is a 5 user family account. My first issue is how do I assign unique users to unique Sonos units using their own login’s to Sonos with Spotify running on their account only with the communal units running a Sonos dedicated Spotify account. My second issue is how Sonos and Spotify playback can be handled by either Google or Amazon devices connected to a particular users Google / Amazon login and unique Sonos unit. Here is what I would like to achieve:Sonos unit 1 - AMP - in communal area using generic Sonos account and Sonos specific Spotify account set as default player for Google device Sonos unit 2 -

Hi all.  I have just moved some of my Sonos Play1 speakers back to my home from my recreation home.  They are on the same router they were before I had moved them initially.  At my other home they were running on S1 but I am trying to set them up on S2.  Here is what I have tried unsuccessfully:Download S2 app under my existing accountReset Play 1 per instructionsFollow all set up instructionsI have tried both with wifi and hard wired to my router.  The Play 1 seems to go through all the motions with light turning green etc. but in the end it tells me connection unsuccessful and no more help :).  It also isn’t registering my Play 1 with my account.  It seems to me like an issue of it trying to use my other router but I have even tried hard wiring to my router.I am wondering if I should set up a separate SONOS account but haven’t tried that.Thanks for reading and hopefully one of you veteran SONOS folk can help out.PS:The router I am using in my new home is an ActionTek, same as in my o

Hi,So I can play tracks on Spotify to my Sonos Symfonisk speakers no problems. However, on the Sonos app I get the error message 701. Have turned off router etc but nothing. Incidentally, the error also occurs on the Phonos paid for Windows app.

I use WPA2 (Wi-Fi Protected Access 2).….oh, your signal is bad.Reconnect router, unplug this, plug in that, unplug again, factory reset this, use new Sonos app, use old app, try again, could’nt connect...ugh

Help!I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.I have hardwired play base and even that isn’t picking up thanks

Hello,I am wanting to add two speakers outside my house. My current setup is one sonos amp that is hardwired to 4 (non sonos brand) in ceiling speakers. The amp is also connected to my TV and soundbar via an hdmi line and via an optical line. My bass is connected into the amp as well.I am just wondering if there is a way to add 2 more wireless or wired speakers to the system in this currently set up.  Thank you in advance.

I recently purchased an Era 100, am super excited to upgrade from my current Play but the rest of my house (5 devices) is S1.It doesn’t appear that I can downgrade the firmware on the Era to be S1 compatible, and only can use the S2 controller software (which weirdly couldn’t find the thing, though the S1 software did).This might be ok, except I need the Era to sync to the music being played on the rest of the devicesCan you please tell me how to sync this player to my current S1 system?  Obviously replacing the entire S1 system isn’t an option.Thanks, 

Got a strange problem. I have 4 Sonos anmps and a bunch of other Sonos speakers and when my kids are playing the Nintendo switch on their Sonos amp their audio will start streaming to all the other Sonos amp and speaker zones. So as an example I can be listening to Spotify through 3 of the Sonos amps and a few other Sonos speakers then randomly my zones will switch to the Nintendo switch and all the zones I’m listening to will play the Nintendo switch audio. It’s getting really annoying. Any ideas how to stop it automaticity switching all other inputs to the switch. 

Hi, I need to know how to configure sirius and spotify on the hey sonos voice

My two Sonos FIVE speakers, and my MOVE worked flawlessly with Cox Internet. However, since I switched to Verizon 5G home internet, Sonos can't find or connect to my system. 

hi,i have some audio flac files with 24b192000hz that i cannot play on sonos speakers.“is not possible to play the file xxxx 24b192000hz not suported. What can i do to solve this?

I have a roam that will not power on. It was unplugged for several days a may have went completely dead. Plugged back in for server days. 1. no power and no lights or sounds trying to power onI can hold the power button for the 12 seconds - orange light comes on orange light stays on for about 10 to 12 seconds and fades back off i have tried this both plugged in and not plugged in I have no sounds or lights during the process except the orange light coming on and turning back off. do I need to return the device.I also reordered a new ROAM power jack and cable for the device, IT IS THE 10w needed to charge the device.Moderator edit: combined posts

I am using the Sonos controller on my iMac M1 chip using Ventura 13.4 software.  When I am scrolling down music on the right of the app using the mouse, the left and right swipe gesture is so sensitive it moves back and forward between windows in the app.I have turned off the swipe gesture in the Settings for the mouse in system preferences however the Sonos app seems to be overruling this.  It is SO annoying!  Anyone any idea how to turn it off?

 I have replaced brokern NAS with new one put on same ip address but all the links are wrong is there a way to edit path of links in sonos playlist?

Just moved. Needed to change Wi-Fi network. App won’t recognize wireless sun or ARC

Hi I bought a house with 2 existing in-celling Sonos speakers. I’m also considering buying 2 era 100 and a beam (second generation) for surround sound. It’s two cooper wires coming out of the wall under the TV.would a require an Amp to power and drift all these devices? Or would a port do the job? Would a need booth an amp and port to play them all at the same time? 

Hello Sonos lovers!I have had my Move for about 2.5 years now, and love it. I use it almost every day for 2-3h unplugged, then return it to its base. On occasional weekends, we use it fully for around 8h or so (maybe more?).However today for the first time, it started running consistently out of battery after about 1 to 1.5h playing. But what is weird is that after only about 10min on its charger base, it shows 100% battery, which makes me feels something is fishy. Last time I put it on charge today it literally went: 2% 7% 9% in about 2 min, then I looked again 5min later and it showed 100%. Surely it doesn't charge that fast. It's as if the system thinks the battery is empty when it is not!Anyone has advice/experience with this?Thanks!

Hello, I think it must have been the last update?My volume control on my mobile app has changed feedback. Before, when I slide it. it would click for each number up or down. Now I have no clicks and the volume does not change until I stop sliding or let go.I prefer the old method, I found it more positive and it gave a sense of quality. Anyone else? Simon

Hi, I bought a Sonos Move some time ago. I have been using with my Iphone using the bluetooth option and so far it worked perfect. This week I bought a second Sonos Move in order to pair both speakers and I downloaded the Sonos App. The new Sonos I just bought appeared inmediately but the first one does not. I have tried several things to fix it but nothing works so far.  

Hi. I recently changed my router and now my Sonos account looks like this. Tried removing the app but that doesn’t work. Both my products are still registered when I look at my account online. All tutorials for connecting to a new router require access to my system on the app which I am unable to do😩 Help!!! Thanks