Help!
I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.
I have hardwired play base and even that isn’t picking up
thanks
Answered
playbase
Best answer by Markdm
Thanks nik, I factory reset the play base and now all is working great, appreciate your help
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Help!
I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.
I have hardwired play base and even that isn’t picking up
thanks
Are any colours showing on the LED?
Other than “no matter what I do”, you haven’t said what you have tried.
It does sound like a hardware issue if you can’t connect and the app can’t detect it on Ethernet or wifi. Might be best to speak to Sonos support and see if they can help.
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