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So My installer put Arc under my 77 Inch Samsung S90 (installed with Sanus 4D mount) I took pix this morning in dark with Flashlight to show Atmos, upward firing speakers, distance from TV.. The TV only covers about 1/4” to 1/2” Max of the back of speaker.   Will this be okay for Sound?  If Not, what are any suggestions?  Can I make the speaker stand off the wall further without having to move Arc mount to a lower position? I’ll take other pix later, but the 2nd TV mounted above the Fireplace where the Arc is right under TV with no spacing, the TV covers about 1/2” of the back of the Atmos speaker.  Thx everyone!!! 

Hello, although the Amazon Music service is already available in my area, it is still not visible in the services in the Sonos application? My region is Poland. When can I count on some updates and Amazon Music for my region? Thank you very much for your help.

Of course I must not be the only SONOS user who has a setup that prevents me from easily unplugging from AC power.  Why isn’t there a reset button in the software?  Arcane that I have to unplug from AC power.  Is there a way to prove the speakers can’t connect to Amazon Music through the network?  

I can't use the search option to find audio books in my library in the Sonos app. It just gives YouTube or music answers. I have a big library and want to listen to an old book again but have to scroll waaaay down to find it. I end up just listening on my phone and not with my Sonos system as it's such a hassle.Is there a way to quickly find a title or author from my library inside the Sonos app??

It appears that the Sonos App is $9.99 per month. I don’t want to pay for that service. Can you please advise me on how to set up my Era 100’s with paying a $10 fee every month? Makes no sense at all. Thank you.

Hello everyone! Forgive me if this is an elementary question but I am confused on how to connect my Apple TV 4K to my Sonos Arc (w/ Sub) when I’m using the only HDMI port on Apple TV to plug into my TV’s eARC port. My TV is the Sony Bravia X90K. I then connect my Sonos to my TV directly (there is only one eARC port) and Apple TV asks me to manually connect to the Arc every time. Is there a way to connect Apple TV both to the Arc and TV? Should I use an AV receiver? Thanks so much!!

I would like to play CD’s or ripped CD’s to my SONOS system. Everyone answers JUST STREAM the music (GIVE UP playing ancient CD’s!) As SONOS has moved into the Ultra HD music environment, I would like to play a CD. The Port, Connect Five AMP all have multiple functions aside from connecting a CD player. I can use the DVD player through the TV, but that’s annoying. I just discovered the BRENNAN B3 and it does pretty much what I would like to do. Play CD, rip CDs and stream. Has anyone used and like the B3? Are there other high audio quality units like this. I have copied most of my CDs to WIndows PC in .WAV format. I would like to play this music and take advantage of the new quality levels of SONOS ARC, ERA300’s and SUB I purchased. 

I have an Arc, LG TV, and surround setup via 2 Sonance in ceiling speakers along with a sub in our Family Room. When connecting to two Sonance in ceiling speakers in Kitchen the sound cuts in and out frequently. We do have 3 Sonos amps stored in a cupboard on top of each but I don’t assume that’s an issue given many people store their amps together. If anyone has any advice, please let me know.Thanks!  

Iam getting this ONLY with YTM with pair of PLAY1’s, stereo pair or individual.On new rick astley album (or new Kylie album) only half the tracks will play, and they will always play no matter what, the other half always fail. Can’t see how this can be random interference... I have had to create a playlist of only the tracks that will play.Radio streams ok.

Hello, I am having an issue. For months now, every single day, my ‘bedroom’ Sonos One’s have an alarm that goes off at 8:30am. I can say “Sonos cancel” and it turns off But if I say “Sonos cancel my alarm” it says “there are no timers set”If I look on the app there are no alarms or timers set I have disconnected all other programs (like Alexa) and the alarm still goes off. I have checked previously linked smart voices (like alexa) and there are no alarms set with them either. I cannot figure out how to get it to stop. Please help

I have a Sonus Port hooked up to a vintage amp and a stereo pair of Era:100 speakers elsewhere in the house; all is working fine. There's an old unused iMac in the house running OSX Sierra 10.12.6 (it won't update beyond that) and I can see the rooms with Sonos gear under the iMac's speaker options (Internal Speakers, Kitchen, Living Room).I haven't been able to get iMac sound through the Era pair ("Kitchen") nor the Port ("Living Room") whether that's local audio files, or a webstream (Internet Archive; BBC sounds). I have installed iTunes and the sample library file doesn't play to the Sonos gear either. Everything on the iMac plays through its internal speakers.I'd be grateful for any suggestions for any tweaks or configuration settings that might allow me to get the iMac running as a Sonos interface -- essentially a Spotify player -- as an alternative to the Sonos app for sig oth.

Hallo,unter mac os 13.6 Ventura  wird werden mir meine SONOS speaker nicht in der Tonausgabe-Liste angezeigt. In der TIDAL app auf meinem Android Gerät werden diese ohne Probleme angezeigt und sind auch auswählbar.In der SONOS app habe ich tidal als Dienst bereits zugefügt und hier lässt sich auch die Musik auf meinem Speakern abspielen.TIDAL Ver. 2.34.5.36-release (W: 2023.10.11-66-8519a6011df08e315fa17675d44ae20617ba0266) (NP: 3.1.2.183)Was mache ich falsch? Im voraus besten Dank. Moderator edit:Google Translate-Hello,under mac os 13.6 Ventura my SONOS speakers are not displayed in the sound output list.In the TIDAL app on my Android device, these are displayed without any problems and can also be selected.I have already added tidal as a service in the SONOS app and the music can also be played on my speakers here.TIDAL Ver. 2.34.5.36-release (W: 2023.10.11-66-8519a6011df08e315fa17675d44ae20617ba0266) (NP: 3.1.2.183)What am I doing wrong?Many thanks in advance.

Hello there, I want to set up a movie theater in my big room. so far, I have Arc, two sub and two Era 300 for surround.the question is: what If I want to add the ceiling speaker into it. will it be better included the ceiling speaker?  Looking forward to get the best answer from all of you. thank you!  

Trying to find IP address… For whatever reason the MAC address doesn’t show up on my switch/router tree, but I know the speakers are connected. App version 15.9 iOS  

I am installing a few pairs of in ceiling Sonos speakers. Everything is working great but the speakers are not added to my product list. Is there a registration page to enter serial numbers? Thanks

I have a Sonos Beam that I use for my TV front audio and was wondering if there is a Sonos product that could be used (wirelessly) as a rear speaker ?

Hey, everybody. I realize this is a bit of a silly question, but still. Does anyone know if there are any plans to update the app to use 4x Sonos Era-300? It seems to me that for people who want to watch content on large diagonals (150 inches and more), the Arc soundbar will not be enough.I wouldn't mind expanding the stage with additional Era 300/100's in front on the sides either.  

HelloMy question is:What determines the order in which the speakers appear after I group them? I have 6 connects with 4 speakers so 24 speakers total. So in the room called kitchen I have 4 speakers in the room called bedroom I have 4 speakers etc. 6 rooms x 4 speakers... When I start with kitchen, then add bedroom, then living room the sonos S1 app ignores the order I choose them in. So when I go to adjust the volume the kitchen will appear towards the middle of the speaker order even though I want it to appear first. Meanwhile the office will be at the top of the order even though I want it to appear last, (for example.) I have tried alphabetical order, numerical order, rebooting each device in the order I want them in, asking s1 to please respect the order I choose, moving the connect boxes from one amp to another, bringing them closer and further from the router, using optical cables on some of them and not others, I cannot figure out how S1 determines the order except -I know that

I have the arc and 2 x ones and they work fine together for movies giving me both atmos and surround from movies on my Apple TV + LG tv. But… I also have a blu-ray with music in 5.1 format. Can I somehow rip this and convert to something that can be played back correctly on my system? For my dvd and Blu-ray collection I have ripped these and store them on a NAS which the Apple TV can access and I then play back using Infuse. Works like a charm. My music collection is also on the NAS and I can get the Sonos app to play back tracks from it. What format should I pick for the music? Can the Sonos app somehow access and play it back in multichannel?

Hi 👋  Sorry if this has been asked before, I have searched but couldn’t find anything listing compatible soundbars for the new Sonos five. Has anyone got a list of what soundbars are compatible with two Sonos Fives please? Many thanks

I’ve searched and read lots of posts, but still can’t figure out the optimal direction to face my 300s.  I know some posts say just try each and see what sounds best, but I would like to first determine the theoretical best direction.My couch is up against a wall and there is no way to place 300s behind (as you can see from the pics).  What is the best direction to face them?  It seems like the best would be to face them towards the TV so at least 1 of the sides is directed towards me and the other side is bouncing off the wall, but I would love to get some expert opinions.  I don’t mind moving each speaker a bit before watching a movie, which would give me the 8 inches clearance recommended.Left surround position - against wall ~6 feet from listening positionhttps://photos.app.goo.gl/KW8CD5QJg9V6bTLC9Right surround position - against bookshelf ~14 feet from my position (I could move it behind the lamp table, which would make it 9 feet from me, but 3 feet from the right couch seat)http

I have a beam and two play 1’s which can be set up as either stereo or surround.  I also have a roam.  im wondering if I add another roam could I set up the beam with the play 1’s as front and roams as rear.  I have some dvd’s which have 5.1 surround music on them and wondering how I get to listen to them in a better setting  I am currently just playing them as 5.1 dts.  I also use the play 1 to connect to my port and turntable.  im hoping someone can direct me how to make the most of my system when I want to watch dvd  I also have an old Sonos play bar in the front room and can move the other bits to make it work in there if that helps   

Hey guys, quick question:I plan to setup a videoprojector on my ceiling, and I would like to connect it with an AppleTV 4K , and use a Sonos Era300 as sound system.Unfortunately I don’t have a wall to hang a soundbar on it, so I’ll put my Era300 on a Stand Pair under the screen when I’ll watch movies. What do you think about that ?→ I understand it’s not possible to have Dolby Atmos sound through AirPlay2 (yet? I hope you’re working on it guys?), but will it work in Dolby 5.1 ? Or Stereo only ? Thanks

my current system has the 1st gen play fives and sound-bar which use the Sonos 1 app which i use for my music.I want to purchase the Beam and some Era 100s which use the Sonos 2 app. can i have both systems on the network or will there be compatibility issues?

I have a single era100 which I use over wifi (Spotify mainly), line in (xbox) and bluetooth (turntable)I am considering buying a second one to create a stereo pair.Question I have is will I be able to use the bluetooth and line in across the stereo pair as well as Spotify.Id really like the xbox and turntable to come through as stereo as well as Spotify. Thanks Brett