I upgraded my eero system to an eero 6 mesh system that I need to use to get music through my old, brick building. I have 9 Sonos speakers 7 are all playing one thing, 2 won’t play - or if they play it shuts the others off. They all used to work together - now they do not.
Suggestions? I’ve tried everything!
Best answer by Jamie A
Hi
I’ve had a look into your system as there are a few auto-diagnostics. Your speakers are all part of the same system, but it looks like the two speakers that are missing are one a separate access point from the other speakers.
I would recommend power cycling your Eero’s mesh nodes and trying again, as it seems like the nodes aren’t connecting properly. If power cycling doesn’t help, I’d suggest reaching out to Eero support as they’ll be able to look into your network and see why this node isn’t connecting with the others.
I hope this helps!
+17Hi
I’ve had a look into your system as there are a few auto-diagnostics. Your speakers are all part of the same system, but it looks like the two speakers that are missing are one a separate access point from the other speakers.
I would recommend power cycling your Eero’s mesh nodes and trying again, as it seems like the nodes aren’t connecting properly. If power cycling doesn’t help, I’d suggest reaching out to Eero support as they’ll be able to look into your network and see why this node isn’t connecting with the others.
I hope this helps!
+17Hi
By power cycle, I just mean powering those devices off for around one to two minutes, then powering them back on.
I hope this helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.