Home theater

My set up is an LG55C8 with a Sonos Beam and two play 1 surround speakers connected to the TV via ARC and HDMI Freesat TV and also connected via HDMI to MAG322 IPTV paid subscription and a new 4K Firestick TV. I had lip sync issues but found that turning off True motion resolved most of these issues but the firestick is prone to the issue when watching live TV (I know its not live as its over the Internet) however my issue is weird Whenever I turn the TV off after a few seconds the TV sound comes back on and I have to turn the sound down to zero on the beam, however the same issue happens when I switch from TV to music after a few seconds the music switches off and the TV sound from the last program I was watching then comes on. Does anybody have any idea’s why this is happening please?

Just bought a Beam & LG C8 TV, so far they are both working beautifully with the exception of the loud noise I'm getting once I turn the TV off. It's very inconsistent, sometimes it happens 10 - 60 seconds after the TV is turned off other times not at all. I'm connecting the beam through the HDMI ARC port and using the supplied HDMI cable provided by Sonos. This doesn't happen with the built in TV speakers. Anyone experiencing anything similar?

Sometimes there’s a sudden loud buzzing sound coming from the Beam while switching of the tv. It happens sometimes and the buzz is couple of seconds. Beam is connected to a LG c8 by hdmi

Is it normal for Sonos users to need to go to the audio settings in Apple TV and turn on change format to Dolby Digital 5.1 in order to get 5.1 audio to a Sonos system? I have two Sonos setups: Amp and my own speakers, and another with Beam. I have an Apple TV 4k (latest gen) but when playing 5.1 content (netflix and plex) both systems only get stereo audio, unless I turn on change format by going to Settings > Video and Audio > Audio Format and turn on Change Format and then choose Dolby Digital 5.1 Just curious why this? So far I am not seeing an audio delay, which is great, but curious why I end up in stereo unless I force it, is is the Sonos system not handling this or is it my Apple TV not understanding Sonos?

Having bought a lovely Beam from Richer Sounds a couple of weeks ago, I was hoping to connect it to my Panasonic 32” TV (TX-L32U10BA), which has two HDMI outputs and a Digital Audio Output. I was expecting the optical converter that came in the Beam box would go from the TV digital audio output to the Beam, but that’s not working. I’m not getting past the point where the set up process makes its request for the CEC menu, which doesn’t seem to exist on my TV. Any suggestions would be welcome. 

I recently purchased a Sonos Beam Shadow Edition from Costco. The bottom of the speaker says the following with respect to Voltage and current --> 100-240 V 50/60 Hz 2.5 A. The Speaker came with just a Plug and no bulky Power adapter unlike other speakers that I have. In future , I will be taking this to India and in India we have 220-240V 50 Hz voltage. So my question is can I use the same plug that came in the box for the speaker or do I need to get a Power adapter from Sonos to use in India? Or a simple plug converter will work?

I have a 5.1 system using a Sonos Playbar (not the beam). I have a Sony Bravia 850B and a Comcast Xfinity cable X1 box. I primarily use the Xfinity remote to control to TV and volume (and it was set up using the Sonos app). However, I notice that (it seems) over time that that I've got to crank up the Volume that shows from the remote to almost 100 to get adequate sound. When this happens, and I look at the Sonos app volume, it's inevitably really low and raising it even slightly from the app makes a dramatic difference in the volume of the TV. In other words, its as though the two volume setting are not properly synchronize and are operating at different scales. This would not be so bad if once set they'd stay that way. HELP! Any ideas? This has been going on for well over a year and I finally got around to asking about it. My software (on all devices) is up to date.

Hello. I have just bought a Beam for my Samsung Q70 tv. Without the Beam my husband can use his Bluetooth headphones at the same time as the TV speaker which is ideal for our situation. With the Beam this is impossible as stated elsewhere in previous topics. My question is can I use the optical output from the TV with an adapter to connect his old headphones, (Sennheiser RS120, which have a RCA jack connector) at the same time as the HDMI Arc to the Beam. The problem being that even with voice enhancement on the Beam he still has trouble distinguishing voices at times and it would be useful at night when he stays up later than me. I can buy an adapter and try it anyway, then return the adapter if it doesn’t work, but I just wondered if anyone has already tried this? Thanks

I have a new Samsung RU7300 TV, and new Bluetooth headphones. Without a Beam plugged into the HDMI ARC port : I can switch audio output from TV speaker to headphones without problem. My selection sticks. With a Beam plugged into the HDMI ARC port : When I switch audio output from the Beam to TV speakers, or to the headphones, the selection works for one or two seconds, then switches back to the Beam by itself. I need to know fast if it's incompatible so that I can return the Beam to the store if it's not. I tried as a workaround to plug the Beam into the TV's optical audio output. Problem : no volume control from the TV remote. So not acceptable.

First of all, I am really enjoying my Sonos setup for the most part, but I am having a little trouble with my Beam.  A little background and setup description.  Purchased a pair of Play One’s a while ago. Love. Love. Love.  Purchased a pair of SYMFONISK Sonos speakers.  Love.  All speakers have been tuned with Trueplay Researched the Beam and nearly every single review was glowing.  As a satisfied customer of the Play One’s and the Symfonisk, I figured what the heck and bought it. The beam is currently hooked up to my TV via ARC and paired with the Symfonisk speakers as surround.  The Beam just does not sound very good as compared to the other Sonos products I have.  When listening to TV/Movies, it sounds tinny and thin.  There’s little base or substance to the vocals. The cheap Vizio soundbar I had previously sounded much richer and was not much larger.  While playing music, the Beam sounds lack-luster as compared to the Play One’s or symfonisk.  I even tried comparing just the one Pl

Recently purchased this TV: LG OLED55E9PU E9 Series OLED TV (2019)   I can’t figure out how to play surround sound from the TV.  Surround sound from my Beam, 2 Sonos One’s, and Sub work when using AirPlay but audio for surround speakers and sub drops when playing from the TV.    Links to videos or walk-thrus would be much appreciated.    thanks! 

I’m a technical person but relatively new to Sonos and home audio so apologies if this is a dumb question.  I have a Sonos Amp with two ceiling speakers and a Sub, all working fine from the Sonos app and through an Amazon Echo. I want to add a projector with which to play movies, and have the sound come through the Sonos. I have several Fire TVs and an Apple TV hanging around, and I feel sure there should be a way to get one of them to work. Having researched quite a bit (this forum is awesome btw!) I think I have to split the sound element off before it gets to the projector. Fair enough, I can get an HDMI splitter. But, what gadget do I need to get the Amp to pick up the split-off sound? Conceptually it needs to somehow wirelessly broadcast the sound back to the Amp - what sort of thing does that? Or is there some clever way to get the Fire TV to send it directly?  I would like to keep the amount of stuff attached to the projector to a minimum, so a Fire TV stick would be my preferre

Have a new PLAYBASE running alongside a setup with a Harmony One (complete with Hub). Added the PLAYBASE to the Harmony config, but there are no options for the new, TV-specific features. Anyone have any luck adding these so they can be controlled via the Harmony (and I don't need to power-up my iPhone, etc).

Hi Guys ... I just got my new Sonos Beam a few days ago and just got around to setting it up today. The set up on my Samsung UN55J6300 was pretty straight forward. The Sonos app walk through was pretty simple. I’m connected to my TV through my HDMI/ARC port. The sound was great and then about an hour later when I came back to the TV, I’m not getting any sound from my Beam. I tried hitting the reset at the back of the Beam and the lights flashed but still no sound. The Beam can play music from my Google Play account so I know the speaker is working. I went to the TV setup section of my Sonos App and it will say that there’s an issue with the connection of my TV. I’ve checked the HDMI ports and everything is plugged in securely. I’m using the HDMI cable supplied by Sonos. I’ve checked to ensure that my Anynet+ (HDMI-CEC) setting on my TV is turned ‘ON’. But yet, when I try to test the connection, it will say “Anynet+ not connected ... please try again”. I’ve tried mul

Hi everyone, recently got hooked into Sonos for home audio and decided to replace my home theater with a Sonos 5.1 system. However, I seem to have run into a problem many before me have, which is TV only showing up as Stereo in Windows. Current setup:Beam+Sub+2 SymfonisksSources: Sony Blu-ray player and an Intel NUC (8th gen) with Kodi 18. TV: Panasonic HDTV, 2015 model.Am I wasting my time in trying to find a solution to get a solution using Windows or has someone made this combination work?

I connected a Beam to my LG C9 OLED TV (US version) via HDMI-arc as recommended in Sonos app setup. Using the LG Magic Remote I can control TV volume up/down and mute, but I can no longer turn the TV power on or off! The remote setup automatically via LG Device Connector, TV automatically setup the device to work as a universal remote. Connecting the Beam also stopped my FireTV Stick 4K remote from controlling the LG TV volume and power on/off. After setting up the FTV Remote with Sonos manually via the Sonos App (Settings > Room Settings > Beam Room > Remote > Remote Control Setup), I was able to get volume up/down and mute working, but it still can't turn the LG TV power on/off. The only solution I have to turning the TV on/off is asking Alexa, somehow that works but the remotes' power buttons have been disabled. I've seen several posts on remote issues with LG (and others), no clear solutions. This Sonos article discusses using the LG Remote by using Optical connect

Sonos makes a fantastic 5.1 setup which, in my case, is actually 5.0: a Sonos Beam and two Sonos Ones for the surrounds. I just wish the surround Music Playback mode is easier to change. Sometimes, I listen to music while sitting on the sofa with the surrounds behind me. In this case, I set Music Playback to "Ambient" mode so the Beam plays the loudest and the Ones, about 2 feet from my ears, aren't overwhelming. When I'm not sitting on the sofa, I set Music Playback to "Full" mode so it plays delightfully throughout my suite. Here's how you currently change this setting, which I do about 3-5 times a day. 1. Open Sonos app 2. Press Settings 3. Press Room Settings 4. Open your Room (Sonos +LS+RS in my case) 5. Scroll down to Advanced Audio 6. Press Surround Settings 7. Press Music Playback 8. Set the Music Playback mode That's eight steps just to change the mode. I'm not here to prescribe a specific solution, although I'll happily suggest ideas, but I wish Sonos mad

Good day, I have a Playbar and two Play 1s as surround speakers. Coming from my left Play 1, I sometimes hear crackling or static sound coming from it. Anybody have this issue before and if so how did you fix it. Thanks!

I mounted my Beam upside down under my TV because it was the only way since the mount was blocking access to the cable ports and the Beam controls were too close under the TV if mounted upright. By mounting it upside down I am able to access the Beam buttons underneath and have a clear entry to the cable ports. Please make it possible to swap left/right channel of the Beam.

It appears I'm not alone regarding volume issues on the original Sonos connect amp. I purchased the bundled Amp with (2) sonance speakers from Best Buy and tried them out of the box 3 months ago. There was ZERO volume until I got over the 50% mark. Even at 100%, the volume is not that loud. I was using 16 gauge wire @ 10 feet. I just installed the speakers outside. I'm using 14 gauge oxygen free CL2 speaker wire. One speaker is about 35 feet away and the other is 20 feet away. I'm hardwired to the ethernet port and tried the speakers using Pandora by default. The volume was not audible until closer to the 60-70% mark. I've read about this issue multiple times and have not seen a resolution. -Support Diagnostic: 18720331 -Volume limit is set to off -I've toggled between Loudness on or off with no discernible difference, except maybe the bass level -I don't have a line in

Hi there I’m new on here and have a question. i have a white Sonos beam and seam to have a stain on the front fabric mesh . Looks like something has been splashed up the front of it . ( tea or coffee mark or milk) has anyone have any ideas how to clean this or how do you clean the front mesh on a white beam ? Mad it’s fabric and not metal .. have called Sonos and they have advised me to try on hear and ask as they don’t know!

Why won’t the rear speakers play in stereo while watching TV?  Is this an update that we will see in the future?   When I play music, sound comes from all the speakers equally.  One I turn on the TV the surround speakers will only play surround or fill noise?  I want it to be able to play in stereo as well for my father who is hard of hearing.  It will make it so he can hear people talking better.  Am I missing this or is this a future update?

Hi, I have a Sonos Beam and in the main I'm very happy. However, like others on here I'm having issues with lynching - i have a Sony Bravia TV, a Sony S380 Blu-ray Player and a Sky Q box (UK). It is usually okay unless I'm using an HD channel. Changing the slider on the Sonos app does absolutely nothing to fix the lipsynching. I've also tried turning off the imaging processing but still to no avail. Any ideas? Charles

I presume the answer is no, but can I combine my existing Play 1 (the old entry level speaker) with a One SL (the new entry level speaker) to set up surround speakers with a Sonos beam / playbar / or playbase?

HELP   I feel like Ron Burgandy, in a glass cage of emotion as I type this.  I have 2 Sonos amps that are currently hooked up to two pair of Sonos ceiling speakers.  I wanted to play each TV’s through my speakers but can’t find a way to hook up my Directv 4K Genie to the Sonos AMP?   I just laid out a large amount of money on the Sonos product and this is pretty frustrating.  I’m hoping someone has a fix.   Thank you and Happy Holidays.