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I just purchased a Sonos arc and I have to watch youtubetv at over 50 volume and the. Can only watch YouTube at 20 or less for the same level sound. I have a Vizio p75 tv and have it hooked up with the provided HDMI cable. 

I converted a vinyl album to an MP3 file and added it to my music library on my MacBook Pro. It plays on my MacBook, but when I try to play it on Sonos it won't play.  I have updated my music library, and the album appears in Sonos, but won't play. When I try to play it I get a short blip (like the scratch at the beginning of putting a need on the vinyl)  and then an error message. What should I do?

When the feature, where Volume is indicated in percentage & Equalizer is displayed on home screen, will be available in Android S2 app

I recently got  a new place and would like to set up with Sonos eco system. I want to make sure if I get the followingLiving room (TV) - ARC, Sub Gen 3, One (total 4 - 2 front and 2 back)Bedroom (TV) - Beam, One (2 total) Office (Computer) - One (two total) 3 other bedrooms(future) additional OnesWill I be able to control them individually by room with two TVs and office computer playing at the same time?   Can multiple users take care playing music by the room? Just like first question but via Spotify and not TV Do I need anything else to make sure I can do all the above items but need additional Sonos devices possibly?And I am assuming it is possible to  play by one user with all sonos devices.   

My set up is the following: turntable connected to Sonos Port via line in; Port connected to preamp phono line in; preamp connected to stereo amplifier. Hearing a hissing and static noise while music is playing via line-in on S2 app. Volume level is fine. The sound quality is fine coming from the turntable through the preamp to the amplifier when  the Sonos port is disconnected. Please help.

I’m trying to connect my Sub to an Arc and it’s not working. Been through other threads and troubleshooting steps (rebooting router, factory resets, connect via Ethernet, etc) without success. Summited a diagnostic (845368739) hoping to get some assistance.  As some background the sub was connected and working for a week with a new Arc. (It had been working for a year prior with a playbar.)  At some point last week sound stopped coming from the sub, which led to the attempts to get it working again with the arc. Wi-Fi is enabled on the sub and arc and they’re 4ft apart when I try to connect.  please let me know any additional info needed. 

I have a LG HU70LA projector with one HDMI port and a second HDMI eARC port. I have just bought a Sonos AMP and would like to connect my projector’s audio to the AMP (and connected speakers) while also having my Roku Ultra connected to the projector for the video / audio source stream.Could I used the standard HDMI port to connect my Roku Ultra to the projector and use the second HDMI eARC port to connect the projector to the Sonos AMP for sound? Would this send a Dolby Atmos signal to the Sonos AMP? Both the Roku Ultra and my projector support Dolby Atmos.Interested to hear everybody’s thoughts!

So I have 3 areas Sonos1, Sonos2, Sonos3 and have grouped the 3 areas into Sonos Everywhere. I have 3 services I use (Pandora, XM, Spotify) I have been able to control everything through Alexa (Alexa play Pandora on Sonos3) and everything worked fine for the last couple years. Now when i tell Alexa to play Pandora on Sonos3 she says “music group name” is playing on Pandora (or any other music service) on Sonos3 (or either of the other 2 areas) and nothing plays. If I say to play on Sonos Everywhere it plays fine. 

Hello … I own six Play 1 speakers and recently purchased a Beam 2. I decided it would be a good time to update to S2 since the Play 1’s are compatible, and I wanted to move a speaker from the living/TV room since I now had the Beam. The update itself on all Play 1’s and controller apps on both Windows and my mobile devices (all IOS) appeared to be without issue, however, since I use Plex for most of my new music due to the memory max issue, I didn’t realize that Sonos can no longer see/play music from my main library on my laptop (Windows). I went into my native Sonos playlists and while it would load the song list, it will not play the songs and eventually throws a 1002 error. I can play anything on my Network/NAS drive that is in Plex, but nothing from my Sonos main library. As a test, I created a new folder on my local hard drive and added some music and then added that folder to Sonos and it plays without issue.At this point, my thought is that something happened in the update proc

Whenever Sonos updates my personnal library from the Music app on my iMac, Sonos creates a iTunes folder with a «iTunes Music Library.xml» file.  What it is useful to ?

Wifi operator shanged and now the device can not be plugged back to system?What can I Do to connect?

My ‘Sonos 1’ app has stopped accessing my Synology DiskStation music folder after the recent DSM 7.0 update. It seems many others have had the same problems and one way around this is to enable NTLMv1 authentication in: ‘Files Services - SMB - Advanced Settings - Others’ on my Synology NAS. The only problem with doing that is that it increases significantly the risk of external attacks! Can someone please tell me how I can avoid this critical issue, or if there will be a fix in the near future from Sonos on the Sonos1 app?  I cannot use the Sonos 2 app because I have several units in the house which are not compatible. Thanks in advance

Hi so I am wanting to set up smart speakers throughout the house for music and additionally add a turntable to the system. I would also like to get a sound bar for the tv. I would like to know if this concept will work. I was looking to get the beam and turntable set. I would set the beam to the tv and put the turntable in one room. I would use the five speaker (that comes with turntable set) in another room. Will the sound bar be able to connect to the turntable? Will I be able to play records to both rooms? Will the tv be able to play in both rooms? Thanks 

I’m trying to figure out what adapter to use for hooking up my PlayBar that’s only optical to the USB port on my TV, any suggestions? Thanks 

Hi all i wonder if anyone could help, my knowledge isn’t great regards this stuff to be honest so I’ll try my best to explain the problem.it started (well I say it started when I done this but it’s more like when we noticed it so I don’t think it would of made any difference) I recently changed my Netgear Nighthawk router for a TP-Link Deco X20 mesh WiFi to help improve WiFi everywhere but it’s been a headache since I done this but I’m getting there with it. So I’ve had to reconnect all the sonos stuff we have to either S1 or S2 (a pain in itself) my lounge was connected via a Beam (Ethernet) plus Sub and 2 X surrounds (Play 1s) but since I reconnected the lounge it wouldn’t connect to the beam via Ethernet (very strange) so I connected them all via WiFi. Anyways most of the channels/programs sound correct how ever we have come across a program called (Zoe’s Extraordinary Play list) (not my thing I should add LOL) anyways when this is on the main sound comes from the Left surround soun

Can I connect the Pro-Ject T1 Phono SB Turntable to the Beam Gen 2?

My Roam has been been essentially a paperweight since day 1. Out of the 4 months I’ve had it I’ve gotten about 3 hours of consistent play out of it. It doesn’t respond to anything. It will play for 30 seconds and then stop playing although the Sonos app or streaming service still show its playing. It doesn’t react to any buttons you press. It doesn’t power on or off consistently. It’s utterly frustrating. I spent an hour-plus with Support and they essentially told me it’s my router although none of this is related to that and my Play:1s work fine. I sent a billion logs and am told I can’t get a refurbished one since some lights light up so it’s not dead. I’d be fine just sending it back to Sonos for the sake of science. Donating my Roam for future good as it’s worthless to me and just causes frustration. Glad I used an upgrade discount for this….ugh. Essentially the same things this forum member said: 

I have a fair number of Sonos speakers throughout my house which can be thought of in 4 zones: upstairs, downstairs, garage, and patio. There is rarely, if ever, a case when I want all speakers on at the same time, so I would like to disable the ‘Everywhere’ default speaker group and only use my own. Is that possible?

Sounds great in general but occasionally with dialogue there is a buzzing sound--typically when a young woman is speaking at a specific pitch, or when someone is talking over the phone or a police radio in a movie. This was happening with The Guilty (Jake Gyllenhaal) on Netflix which was very annoying since he was a 911 operator always on the phone. When I switch from Dolby sound to PCM the buzzing goes away. Beam is about a month old and since this is just an intermittent problem I may be able to live with it but thought I would see if there were any easy fixes to check out. Connection is HDMI from Hisense H8G.

Hi , i have Sonos speakers throughout the house1 x playbar, 1 x beam, 3 x play 3, 2 x play 1I am looking to purchase hifi  separates ie a CD player and possible amp to play the cds through the Sonos speakersMy question is what do i need to do this1/ CD player, Sonos amp2/ CD player, amplifier, Sonos port 

CONECTO en Salon:  Barra de sonido beam (2ª gen.) + sonido envolvente con creado con 2 Sonos One.Podría utilizar para reproducir musica sólo los 2 Sonos One, como par stéreo, sin utilizar la Barra de sonido beam?gracias

This might be a stupid question, but I am pretty new to all of this. I have a Sonos beam with the woofer and two Sonos ones in a basement set up. Is there any way that I can create a room for just the one speaker that is back by the bar area? Ideally I would like to play music on that after the kids have gone to bed and not have the whole surroundsound system blasting music and keeping them all up. Or is that speaker permanently tied to the basement set up that I currently have and that is all I can do with it?  thanks!!

 I have a Sharp Aquos LC-52D64U Could you please advise how to turn the internal speakers off on this model so that I can attach a sound bar.  (If this is the problem).  The sound bar is connected to the TV through the digital audio output terminal but will not play sound.  (in absence of HDMI-arc.)  The only audio adjustment is the variable or fixed option mentioned in previous discussions and changing to variable doesn't get me sound on the Beam.  There is no other setting on the TV menu.  SONOS has determined through diagnostics that the Beam is connected to my TV properly through the digital optic output but I still get no sound from the beam

I only own play 5 gen 1 speakers but now I can’t use them on the S1 app as it keeps asking for S2 to be downloaded and you can’t skip past it. Does this mean that all my speakers are now scrap? If this is the case this is the last I buy any of yourequipment it you treat customers this way. I have red all the articles about a split system but if you can’t close the update screen it’s pointless just like my £1000’s worth of equipment I now have.

Does anyone know of a headphone amplifier that can decode bitstream audio?The ones i have tried don't decode it and output the just digital noise. TV won't allow the use of PCM via optical while sending bitstream 5.1 to the beam.  Tried using audio extractor and that didn't work either.