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Hi. One of my sonos amps stopped working.    I have a flashing white light.   I have tried to reboot, also disconnected for 5 mins, attempted to restore to default, have tried connecting it directly to my router, all of this was done with and without speakers connected to is.    it never stops flashing white unless it is disconnect from power.    has anyone seen this before?    thanks 

Hello everyone!I have a customer that has a Sonos Amp, sub, Arc, and two Sonos in-ceiling speakers. I need to connect them all for his home theater. I’m also installing all of the cabling. What is the correct connection configuration? My confusion lies with the Arc. If I use the HDMI-ARC to feed the Amp, how do I get signal to the Arc speaker? Through the ethernet port? Or does the Arc get the HDMI-ARC feed, then ethernet to the Amp? I can install any cabling I need. The TV and the Amp will be side-by-side.

Quale è il comando vocale che applica la duplicazione di quellom che sta producendo uno speaker sonos su un altro? Per capirsi meglio la stessa azione della pressione continuata del tasto play/pause? What is the voice command that applies the duplication of the one spekaer sono another one? To better understand the same action of continuously pressing the play / pause button?

Maybe one day these will be fixed ? Every time the PC is restarted this is loggedEvent 0 SonosLibraryService - Service cannot be started. The handle is invalidEvery time the Windows app is closed this is loggedEvent 1000 Application Error - Faulting application name: Sonos.exe - Exception code: 0xc0020001

Here is the setup.  Five Sonos One V3 speakers, one Arc Soundbar + Sub WooferThe condition:  I start playing music (Pandora) using either the Sonos ios app or using Google Assistant, i.e. “Play Pandora music”  If in the Sonos app all devices had been selected before starting the music all is fine and music plays throughout the house. I later stop playing Pandora i.e.  “OK Google, stop the music”  Later when I turn on the TV (connected to the soundbar via HDMI ARC), all is fine and TV audio plays correctly though the soundbar.   The problem is when you turn off the TV, the soundbar will not re-connect to the rest of the speakers in it’s group.  You must manually open the Sonos app to reconnect it to the other speakers.  The soundbar does have a selectable settings under “Home Theater”.  The first setting, “TV Autoplay” does just that.  When the TV is turned on the soundbar automatically connects to the TV.  The second option is  “ungroup on autoplay”.  This prevents the TV audio from pl

Hello,I have a Playbar (wired) and a Sub (wireless), to which I want to add 2 Play:1s as surrounds.When trying to add the Play:1s, the configuration always fails with message “There was a problem adding your surrounds...”: after the failure, the 2 Play:1s appear to be there (+Sub+LS+RS), their controls work correctly (eg: I can volume up or down the sound coming from the Playbar), but no audible sound is perceived from them. This happens ONLY when the configuration is started with the Playbar wired.If I put the Playbar in wireless mode, the configuration succeeds and sound comes from the Play:1s: however, as soon as I put the Playbar back to wired mode, the Play:1s are silent again.I tried everything: I reset the Play:1s to factory, reset the router, changed the SonosNet channel, but nothing works. If the Playbar is wired, the Play1:s are silent, no matter if I am playing homecinema or streaming music.I submitted 2 diagnostics:1260792362, where all my tests described above are logged 1

Quels branchement faut il prévoir?

Greetings, Does Sonos Amp show up as a Google Home speaker?    I have wired ceiling speaker pairs installed in my kitchen and am thinking of getting a  Sonos Amp to power them for streaming music.  The kitchen has a Google Home and I would like to set the Sonos Amp as the ‘Default music speaker’. This when I ask the Google Home to play music, it’ll play on the Kitchen ceiling speakers via the Sonos Amp. I have a Sonos Arc and it does show up as a Google Home speaker that I can bind to a Google Home as the default speaker for music. Does Sonos Amp do the same?

  We have a Canton sound bar at present on the TV,which could be programmed to use the tv remote control, its ok but nothing spectacular. Listend to a Sonos Beam, not really that impressed. I see Sonos have refurbished playbars for sale, remember listening to them a few years back, very impressive. I was thinking of one to replace the canton. Would a Playbar work with the TV remote, the Canton has an option to programe a TV remote to control it.  There is a Sonos One  & SL in stereo in the lounge controlled by an echo dot, i wont be needing them with the playbar, but can i leave the Echo dot to use with the playbar mainly for playing Amazon Music. I definetley am not interested in setting them up with the playbar, surround sound doesnt interest us.   Any advice appreciated

I have 2 Fives set up as surrounds in our living room. Occasionally I would like to use one on our patio. I physically moved the speaker to the patio, removed surrounds from living room on Sonos app, set up patio as a separate location, But I can’t get just one speaker to connect?Help.Different topic, How do I remove a room from the Sonos app? I accidentally added Living room 3 and would like to remove it. Thank you.

As discussed elsewhere the HD upgrade in Amazon Music broke existing Sonos playlists. Apparently the only workaround is to recreate your playlists from scratch. The least excruciating approach I have found so far is as follows:In the Sonos desktop controller open the broken playlist and attempt to play. Observe that the playlist appears in the Queue panel and for each song From the Queue panel (not the Music selection panel) select Info and Options from the song dropdown Select Album Info from the Info panel Now select View All Songs on Album From the album song list use the song drop down to add the original playlist’s song to a new play list. This will add the new version of the file to the new playlist. If you like display the new playlist on your mobile device so you can see the list grow as you add the songs It is still a mind numbing and tedious process but at least the layout of the desktop controller lets you stay organized.

Running a stereo pair of ones, set up for Alexa. Can both mics be left on, or can only one be used? Thanks!OB

Hey! I’m thinking about purchase a Sonos Beam and a pair of Sonos ones, my question is the following:As my TV doesn’t have ARC/eARC nor optical output, I’m thinking about purchase this: https://www.amazon.com/dp/B08FR4771P/ref=emc_b_5_t to connect my Roku ultra to, output sound to Sonos and then connect it to my TV, you think will work? Or I need a new TV/Apple tv 4k and output through AirPlay 2?

About classical music, why there is no credit to works author's?Display is about opus, soloist, conductor, orquestra, but no author. And not everytime recording’s picture displays it, particularly if recording is a collection of several authors. Regards.

I have sony bravis connected to playbar. worked fine until I disconnected playbar to dust it. reconnected but no sound. yes I switched to audio system. Tried all the on line fixes but no luck. Could there be a fault in the tv? playbar works when I stream windows media player trhough it.

Peux t'on connecté les enceintes encastrables sonos au plafond avec la barre de son playbar et les enceintes SL et SL one

Hi, All.I just set up a surround system using a Beam Gen2 and 2 Play 1 speakers. The DAC on the Beam has the ability to play 24-bit audio, whereas the Play 1’s and limited to 16-bit. My question is, in this setup, when streaming Hi-res 24 bit audio, is the Beam DAC used for all speakers (“upgrading” the Play 1s), or is the stream downsampled in the Play 1s ( I know the Beam is playing the full 24-bit resolution)? Any thoughts much appreciated,Brian

Hi,My wifes Samsung Galaxy S10+ won’t connect/play Apple Music to our Playbar, which it previously did.‘Needs reauthorising’ - white blank screen - so deleted and re-added - checked ‘already a member’ and a white blank screen appears, again.I’ve deleted the Sonos app and reinstalled - same problem.Any suggestions welcome, thank you...

HelloIt worked fine for 2 days, now it won't play either from TV or app unless I press physical play button on beam several times,  then it works fine. This happens everything is use it now.Anyone have this issue and know how to resolve, did the usual resets but problem persists.

Hi Sonos. My music stops playing. I think it might be tied to the speaker in my kitchen.  Can you see anything out of the ordinary?Diagnostic confirmation number:1168524756

This is an odd questions but as a relatively new sonos user Im loving the community so I though I’d ask…..I bought 2 x Sonos ones (gen 2) a few months back and fell in love. Bought a new (half decent) turntable and a Sonos five to plug into - all working well.  My intention was to buy another five to run as a stereo pair for the turntable but in Australia stock is zero so I haven’t been able to buy one. So strangely I am listening to the stereo ones and the five (vertical) TOGETHER whilst I wait for stock. Because I have them set up together it’s easy to compare the stereo ones separately with the five (vertical and horizontal). They are all tuned via the app too.  Generally the stereo ones sound much better than the single five. Would that be right? It seems odd to switch from the stereo ones to the five and prefer the ones considering the five is a much more HiFi speaker. Obviously when I play them together the five fills in some bottom end but, I just assumed I would switch to the f

So all of a sudden I don’t get sound from my Amp except for the sound it makes when you turn up and down on the buttons on the amp.  The app shows music playing but no sound. I can even group it with another speaker and get Tv sound to the other speakers in the group but no sound from the Amp itself.  Since I can get the turn up sound I know it’s not the speaker connection. It has been working fine until now. 

Hi everyone -I’m trying to connect my Beam G2 to my Google Chromecast with TV, using an HDFury Arcana as the go-between.  (The HDMI out is going to a projector).The HDMI ARC test in Sonos S2 app works fine, but when I get to the CEC test, it says “CEC not connected.”  I have verified in Chromecast settings that CEC is enabled.  Help!  I’m not super technical so I may need any advice help translated into one syllable words.  For the Arcana I literally just took it out of the box and plugged everything in -- not sure if there’s some setting there I should be looking for.  Altho FWIW the little display says everything is connected and working.Thanks!Matt 

I just spent over $2000 on this system, loaded up my music… And it couldn’t finish. I see from past posts that it has something to do with a memory limit of older devices. I have this 32-bit application called Winamp that hasn’t really been updated since before Sonos released its first product. It handles hundreds of thousands of songs with no problem.What’s the work-around? I see support posted a link in a previous thread, but the link doesn’t work anymore. If I pare back my indexed folders, I can live with this, but this feels like it’s going to be the first of a series of software issues for something that’s supposed to be a premium product.

Has the stereo drop out, and it’s reliability, on Roam been resolved yet?