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Answered

ZP120 will not register onS1 App

  • February 3, 2022
  • 3 replies
  • 154 views

I have purchased a house with a Sonos system supplied. 3 x Connect:amps ZP120. I successfully transferred 2 of them to my new account, found them on app and grouped them together and hey presto - music. When I added the indentical ZP120 it found it but will not register it. All are connected to ethernet cables. I sent a diagnostic 103616749. Not sure where to go next.

Best answer by Haven Music

OK, found a blog on reset a device and followed it.  Bingo. Allowed registration and added to the play group. Awesome sound everywhere. 

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3 replies

bockersjv
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  • Local Superstar
  • February 3, 2022

Have you tried a factory reset of the ZP120?

 


  • Author
  • Contributor I
  • February 3, 2022

Can I Factory reset just 1 device ?


  • Author
  • Contributor I
  • Answer
  • February 3, 2022

OK, found a blog on reset a device and followed it.  Bingo. Allowed registration and added to the play group. Awesome sound everywhere.