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Hi, All references will be to S1 components unless otherwise stated.Have an interesting problem. Fri evening, just as the guests were arriving for pizza night, my entire system (1 bridge, 2 5s, 1 3 and a one) went dead. It was on and just stopped playing, and the app (both my wife’s, which is android, and mine on iOS) was “unable to connect to Sonos”.  Problems with Sonos connectivity are plentiful for us but ive never had it die in the middle of a session before, so my thinking was that my bridge died/mechanical failure. checked the router and it came up as connected, but unplugging it and plugging it back in made it disappear, irrespective of which socket i tried to connect it to. So, I removed it and have attempted to connect to the individual players via the apps (my wifes, mine on iOS as well as my PC one) but the apps dont find them. I get an orange flashing light when hitting the buttons on top. Obviously Ive checked power, Ive rebooted the router and the speakers, and as far as

Does anyone know of any way to lengthen the allowed time limit to make individual room volume adjustments???  System gives you approx 3 seconds to make adjustment and so you have to keep going back and forth to consider changing different room settings. Thanks! 

Hi, just wondering if there is a way of getting invited to test beta software. I have been a member of the beta program for a couple of years and never had an invite to test any software.. I have an ARC, Beam, sub and ones. All my profile is filled in but still never get anything. Anyone have an idea or who to contact?

Hi all, Forgive me if this feature request has already been submitted, but I’d really love the ability to stream Airplay to a stereo pair of Sonos devices (One, Five, Roam, Move) and hear it come out of both speakers in stereo. If this is an Airplay limitation, I understand.

I am mounting a frame/art tv above the mantle and I don’t want to look at a speaker beneath it, I’d like to have two matching sonos speakers on the right and left.  I already have one beam, i love the shape of it.  Ideally I’d like to know if it’s possible to connect two sound Beam bars to one television to create right and left channels.  If not, can two beam speakers connect to make *balanced* sound on the right and left of the tv, connected with a split optical cable (or other solution?). I know I can *add* Sonos speakers to the tv if one is hardwired, but I want them both to be connected to the tv automatically.  I have read mixed reviews on connecting the speakers to the tv with HDMI cable. Either way if the two are hardwired to the tv, a splitter would be needed (I assume?)I don’t want a middle channel/speaker as I don’t have anywhere to put it.  An amp or woofer would be fine if that’s absolutely necessary.Thanks for your help and ideas!

Have an OLED 4K Samsung TV sonnected vis E-ARC to the Sonos ARC & Directv with 2 GEN 3 Subs & 2 SL ones for Rear. I have Seatcraft theater seats with “soundshaker’ in them -- bought the AMP to use the RCA in and out to power these and so the seats will shake when playing a movie….Question is th following:When I added the AMP to the App it added it as its own room and will not allow me to add to “Home Theater” where the rest of the components - why? Need help or if this solution wont work Ill have to ship the AMP back as it would be a waste otherwise...

Hi if I play music through my line in on my echo 4th gen can I hear that through my sonas sl? 

Hi to communityI know that would be lame question but I was not able to find the answer in manual:((I’ve just got sonos amp today and as it works, streaming music, similar to other sonos parts I have, I’m wonder if touch buttons on the front are backlighted or not ? thx W 

Hi!I have the following situation.I am in a house with Eero Pro mesh network (total of 4 units, so good coverage).My Arc and Sub are connected to Wifi and have been working with a surround setup well in the past.The house came with built in-wall speakers that I would like to connect as surround speakers to the set up.  The TV/speakers are on the 2nd floor, but the cables of the built-in wall speakers go all the way to the basement.The Amp worked without a problem independently.  Hower, when I tried to add the Amp as surrounds to the setup, I got the error message “There was a problem adding your surrounds. Check the network connection and make sure your products are powered on”. I have the suspicion that the issue is as follows:  The Arc wants to connect via a direct Wifi connection to the Amp, but the Amp is too far away and therefore out of reach to create the connection.Would it help if I tried to run my Sonos setup on SonosNet instead of Wifi (I have 8 devices, so should get ample

Hi all. So I want a wired network connection to my Beam. Rather then routing a separate ethernet cable, will a HDMI with ethernet cable from the Samsung TV’s eArc connection provide a wired connection to the Beam? TV has a wired connection via ethernet.

Hi everyone.I have just bought a beam gen2 connected to OLED LG EF950 (2016) NOT ATMOS TV.Beam is connected through ARC port to the oled and on the other hdmi is connected a firestick 4k max that would be able to handle and manage the Atmos signal.Problem is that despite beam gen2 and stick 4k max are Atmos compatible i cant be able to get Atmos.Surely problem is the oled.Any advice?Thank you 

BonjourIl n’y a pas de pass-through sur l’Apple TV. Le mode audio « auto » de l’Appletv envoie un flux audio  LPCM multicanal.Quand la source lue est en Dolby Atmos, retrouve t on les infos Atmos dans le LPCM multicanal en sortie audio ou non ?Pour résumer, est ce que si j’achète une Sonos ARC recevant du LPCM Multicanal de l’Apple TV lors de la lecture d’une source atmos, j’aurais bien les effets atmos restitués par la barre ?

Dear community, I have Sonos Playbar, Sonos subwoofer and 2 x Sonos one, the sound is brilliant but Playbar is hidden on the top of TV, subwoofer behind TV,  Sonos one speakers on stand at the back, I have no chance to hide them and I don't like it so I decided to sell it and made completely different setup but I am not sure of I am doing it right, my plan is to buy speakers which I can push into the wall and ceiling, it's quite expensive decision so I have to make sure it will be well spent money, first what exactly I do need to buy to make it work well should I keep Playbar and subwoofer ? Second I would like to get cinematic effect is it possible with in wall speakers ? Please advise, thank you, it will be set in room 5m X 3.5m ,TV is on one of the 3.5m wall if that helps and sofa opposite.

I'm thinking about buying a pair of Fives for a stereo pair. I would like to be able to move them occasionally to different rooms and was wondering if they mechanically couple to the stands or do they merely rest on top of them. Any info would be appreciated. Thanks in advance.

Hello! I can make an upgrade of an old play 1 and get 15% discount. Can I use this discount on the Carbon turntable which price is currently already discounted? tks 

Bonjour, l’écran tactile de mon controller CR200 ne fonctionne plus bien. Certaines zones sont inactives, ce qui ne me permet plus d’accéder à la plupart des fonctions.Y a-t-il une solution à ce problème ? Un réparation est-elle possible ?Merci d’avance.Gilles

Hi. I decided to leave beta program 2 days ago. I received the email as planned telling me I had to reinstall the Sonos app from the play store.After this, my system need to be “upgraded” (beta version is 13.4.1, while current production version is 13.4). All my Sonos One’s give an “error 10” while trying to update. Error 10 should be about S1 systems upgrade but this is just not the case, since I haven’t any.I tried to reset anything and start  for scratch, but the problem persists. I can use the speakers, but the app tells I have to upgrade, but I can’t.Is it possible Sonos didn’t think about people leaving beta program?Please tell me if there is a solution.

Can Sonos arc play Dolby atmos through wifi network. By using Apple TV 4K

How does this program work.  I have a Beam 1st generation. I'd like a 2nd gen so Sonos is offering a 15% discount. If I take advantage of the upgrade discount do I have to send Sonos my old Beam or can I keep it?

“On My Phone” not showing up under Browse. I have no idea why this has suddenly disappeared. I’m using IOS 15.1.1

Buenos dias me gustaria sabes si Alexa es compatible con el altavoz Sonos Play:1. Gracias.

Problem - My Sonos app says I’m getting Stereo PMC audio only. It also sounds like that.  Set up - LG CX (eArc) - Sonos Arc (part of a full 5.1 setup) - PS5 playing 4K UHD disc (Bladerunner 2049) Expectation - Thought I should be getting Dolby 7.1 audio output. Any ideas why the app say PMC?  

Been trying to us new Sonos roam for a couple of days now and it is just so frustrating.I have the same issues as may others already listed on here.Sound plays for a short time then stops, when looking at app it says everything still playing.Have tried support who suggest I reboot my router.Not sure how this can help as the issue happens on both Wi-Fi and bluetooth.  Had no issues with rest of my Sonos speakers.I’ve submitted another diagnostic 850834206.  This was during the issue, not sure what difference it will make as support said my last diagnostic was fine.What I can’t understand is that this is obviously a common and known issue since launch by the looks of this forum, yet there is no answer.  I’m not sure how this has not been mentioned in the many reviews I read prior to purchase.Looks like this may have to be a return as there doesn’t seem to be any answers here.

It has been yet another year with no support for this feature.  Any hints on if this is in development for Sonos or if it will be supported in the future?

Sorry for what might be a basic question. I have the ZP100 and ZP80 in my house to do whole house music system for wired speakers through my house. They work great and do not want to update them. I am t thinking about the Arc and stone One speakers for a home theater setup. I have to use the “legacy /old” app for my current system. I assume I can add the Arc. But do I add it using my old app (add equipment) or do I add it using the new app and set it up as a new system?