I have the Arc, two Ones for surround and the Sub Gen 3 hooked up to eARC on my Toshiba E9 OLED (surrounds and sub are wireless).
Arc is mounted below the tv. Ones are behind the sectional. The sub is against the wall to the right of the ARC. The TV is in the corner.
The app sees all the speakers. When I turn the sub off in the app the bass sounds noticeably louder. I’m concerned that the Sub has not connected correctly.
Make sure the room name in Settings has the Sub listed, not a '?'. Check the Sub Audio level in the room settings.
Make sure the room name in Settings has the Sub listed, not a '?'. Check the Sub Audio level in the room settings.
Sub is in the room. Sub Audio was +4. That’s the same screen I toggle the sub on and off.
Hi
Welcome to the Sonos Community!
Have you tried moving the Sub slightly? Due to the nature of low frequency wave propagation, a small change in location can sometimes dramatically increase the subjective strength of the Sub.
Also, if you put your ear to the Sub, is it actually making any sound?
I hope this helps.
Unless the room has been Trueplay tuned, the Sub phase could be incorrect. Try toggling Settings/System/(room)/Sub Audio/Phase Control.
Thanks for the input guys.
The last thing I tried was to reset my router. That did the trick. I don’t know why: it seemed that everything was correctly connected. But clearly, the sub came to life when the router came back on line.
Such a great sound. It really compliments the whole surround experience. Highly recommended!
Hi
Thanks for updating the thread, and I’m glad to hear you’ve fixed the issue!
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