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I’m considering a 5.1 system driven by an Arc, with Amp providing in-ceiling surrounds and, possibly, subwoofer. I’d like to clarify some details that are unclear in the support articles.Here’s what I think is true:If the ceiling speakers are configured as surrounds, they cannot be used to play audio independently; but there is an option to play full volume through the Arc and the surrounds together (described here). I assume this works for all types of inputs (TV, AirPlay, internet audio). Per this article, it’s not possible for Amp to drive a subwoofer when its other speakers are used as surrounds. The only supported subwoofer in this configuration is the Sonos Sub. As long as the Arc and Amp are on the same network (I’m anticipating using ethernet), I can store the Amp in another room/closet and route the speaker wires to that location (despite the statement about line-of-sight here). Although Amp generally requires use of the Sonance architectural speakers to allow for TruePlay cal

I have 2 system. One at my home and one at my business. The business has all play one speakers (3). I recently changed internet providers and trying to reconnect my system with an ipad. I can’t get the sonos to recognize the speakers. The ipad is connected to the wifi but it wont connect the speakers. What could the issues be? 

I use my Sonos system in my smart home and it would be very useful to be able to know whether the Sonos Move is currently lying on its charging base or somewhere else.Sadly, I couldn’t find a way to do so through the API or something.Was someone able to do such a thing ?Thank you :)

Losing hours and patience here :-) Google assistant cannot be added to my sonos app to work with Roam. Got support and they told to go online and change the country to US. I did, rebooted the whole thing, uninstalled the app and put it back up again. Nothing happen, still get the same “Not available in your country message”. Any tips before I throw it out a window or write a nasty take down piece? 

I’ve configured my AMP in a home theater setup with B&W mains, the virtual center (of course), a Gallo Sub hardwired to the AMP, and dual Play 1 surrounds. Now I’m wondering what’s the best way to calibrate this mashup? Any ideas?

Hej allesammen, jeg har for nyligt indkøbt en Sonos Arc og må sige jeg er imponeret over lyden sådan en bringer ud. Der er dog efter meget kortvarigt brug af min Arc opstået et irriterende problem som jeg håber nogle af jer herinde har en løsning på. Jeg har haft opsat min arc til at spille lyd over fjernsynet via hdmi arc. Alt virkede som det skulle, der kom fin lyd ud af højtaleren, min kæreste hørte efterfølgende musik på vores sonos symfonisk, hvorefter jeg spurgte hende hvorfor hun ikke holdte play knappen inde på arcen så den også spillede musik. Det gjorde jeg så. Og den spillede fint musik. Min datter skulle efterfølgende se fjernsyn, min kæreste havde ikke holdt play knappen inde på arcen for at stoppe musikken på den, og pludselig vil arcen ikke afspille lyd fra fjernsynet. jeg her prøvet at genstarte arcen uden held, jeg har desuden og nulstillet den og konfigureret den på ny uden held. Jeg har sågar også nulstillet fjernsynet til fabriksindstillinger uden nogen form for vir

Is their no other way to pair play 1’s with a smart tv, other than taking the tv digital output into a connect/or similar then pairing that to the play 1’s. Thank you in advance. 

I want to upgrade from my Bridge but I’m unsure of the component to buy. The bridge connects to a device to control all the speakers in the house. Which component should I upgrade to?

Hi AllCan the Sonos app put on and put off the device? Can the app switch from Bluetooth to wifi?

Diagnostic: 1931005545I have a Deezer playlist (a Deezer Editor one, not a personal one) which has a song that cuts out after 30s every time it gets played. No problems otherwise. How do I get the system to "refresh" this song?Playing the same song on my phone in the Deezer app gets me the whole song, so the source material is good.Thanks

We bought a Sonos One and Sonos SL on Black Friday last year, we use these in the living room. Just bought a 50” Samsung TV, thinking of looking at maybe getting a Sonos Beam for the TV. if the price is right on Black Friday  this years.  We will be moving the Sonos Speakers to another room.Biggest dissapointment with the Sonos One is the mic, we found we had to shout to get things working, in the end we bough a Echo Dot to work with it and after a bit of a struggle got it set up, and all was ok.I did buy a beam about 18 months back from John Lewis, but really struggled to set it up, gave up in the end and sent it back. Have a bit more confidence in setting a Sonos up now, I  have a couple of questions i need some help onCan you use an Echo Dot and with Alexa to control the Beam, if so can you turn the mic off on the beam. we use Spotify a lot with Alexa and would like to do this with the Beam. Echo dot works much better placed next to were we sit. Possibly later on we may buy a sub to

Can I Bluetooth pair the Roam to my Iphone without wifi setup enabled? 

I have an ARC with 2 x ONE SL surrounds. I don’t always want the surrounds on (quiet hours at night). What’s the easiest / best way to turn them on and off when desired?

Hi all , I know Sonos products are designed to be kept on but I'd like to know is it ok to unplug the beam gen 2 every night and plug it back in every morning ? Thanks 

Bonjour,Je souhaite acquérir une sonos beam 2, cependant au vu de mon installation je me pose une question.J'ai un vidéoprojecteur et donc sur le mur ou sera projetée l'image, la sonos beam. Ma contrainte, je ne souhaite pas avoir de fils entre la beam et mon vidéoprojecteur.Est il possible de diffuser le flux audio sur la beam en passant par un chromecast, firestick ou apple tv branché sur mon vidéoprojecteur ? Ou autres solutions ?Merci

I have successfully logged onto my Sonos account (here) but cannot login on the App. The app askes me to “enter the account info fo t***i@outlook.com”. I have no idea what this account means or if it is the source of my problem. The same thing happens when I try to open my account through the app on my wife’s phone.

Hi,I’ve recently gotten a Beam (Gen 2). At first, touch controls were working just fine, but since a couple of days they’ve stopped working.I’ve checked the settings in the app, toggling touch controlls off/on doesn’t do anything.I read through the forum here, and some suggested a factory reset, which I did, but did not help either. I made a diagnostic, 43670915. Is there anyone that can help me with this issue? :D Kind regards

Bit late in the day, but we are looking at buying a refurbished Sonos Beam as a gift. My wife isnt to keen on buying second hand, but with the Black Friday discount it looks a good deal to me. What sort of visual condition are Sonos Refurbs, she would want it it more or less mint condition, I know they can be returned if your not happy, but to avoid all that faff i would appreciate it if anyone has any views or actually bought a refurbished Beam from Sonos Thanks

I have an aging set up of two connect amps and a connect for zone playing, all connecting to hard wired ceiling speakers .the two amps work fine in their respective allocated room kitchen and bedroom but the connect isn’t working and can’t reconnect despite every attempt. I get a flickering white light. Any ideas? Just dead?

I’ve managed the process of migrating my system from S1 to S2 with only the loss of one deprecated speaker so far. But my Playbar is not being recognized by the S2 controller. I’ve gone through the in-app “add” process several times, power cycled the Playbar, even done a factory reset.What is the step-by-step process that will definitively get this Playbar into the S2 controller? I’ve done all the “troubleshooting” and it has not worked. I just need a guaranteed, straightforward procedure.

Hello everyone is there a way to play music with dolby digital plus playback?I play music via youtube app on Sony tv with the arc and I can multicast it to another room with dolby digital plus playback. Is there another way of doing this without me having to turn the tv youtube app on?Theres a very big difference in sound airplay vs dolby digital plus. Thanks

Can you play WAV files from a WD My Cloud connection?  Also does it need to be a NAS or can it just be a regular My Cloud?

In my iOS app in settings/system it correctly shows my Boost. However when I go online and look at my account it shows my old bridge not my Boost. How do I correct this?

Ever since the most recent update, sometime when I’m using the Sonos app, the volume will turn up on its own and start blaring whatever is playing. Has anyone else had this issue and know why this is happening? Its also worth noting that every so often the audio will cut off in certain rooms and come back on a few seconds later, but it makes it sound like the music is cutting in and out. Again, does anyone else have this issue or know why it’s happening?

So i’m having problems with spotify playing through Sonos. Whenever I change songs manually, wheter it is through the Spotify app or Sonos app I get a pretty big delay on the songs Im playing. If I tap a song it will start to play on 1 or 2 sonos units and then connect the rest 15-20 seconds into the song, which is pretty annoying. Funny thing is, when the songs change by them self going through a playlist I will not experience any delay at all.What can be causing this problems?For information:I have 7 play 1 units, 1 play 3 and 1 play 5 gen 2 and a boost.I have great internet connection and my apartment is only 83 square meters so distance between shouldn’t be a problem.