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himy play:5 will not connect to S2my play:5 will not connect to S1my play:5 will not do anything i bought it to do.diagnostics: 901210391just like apple, software updates are forcing me to return and buy something new and possibly, in 3-5 yrs time, it will do the same with those products i havent purchased yet. not great beahviour so will be moving from Sonos. in the meantime, could someone from Sonos get back to me re. connectivity of said play:5 (dead play:5) etcthanksLaura

HICan I pair the sonos Beam (1gen) as a stereo pair with the Sonos one SL (gen2) duo Speakers? Kind regards, Georgdy

Hi, can i use my Playbase for making an home theater system with 2 in-celling speakers and a sub, all from Sonos?

Hello,I realize this question has been asked a bunch before, but to be sure of my situation I’m hoping to get some help with what I want to achieve.  Not the most technically savvy person, so hoping to get some guidance.We have a multi-Sonos speaker home and in the living room, have my old B&W speakers connected to the Connect: Amp. We also have a Marantz 2230 that we use specifically to listen to vinyl on our Technics SL-1710 turntable.  I want to bridge everything so that we can play records and hear them on the B&W’s, as well as the rest of the Sonos speakers throughout the house - as well as just listen to the turntable in the sweet spot in the living room via the B&W’s.Is this do-able?  If so, is some kind person here able to detail the connectivity process in order to make this happen?  I understand this will require a preamp. Beyond that, just curious to know about connections and such. Appreciate anything you can tell me.Thanks!Steven 

I have been unable to browse my SiriusXM favorites for at least 3 days now. When i enter Sirius favorites there is a message: Unable to browse music.This error was noted on the Sonos Status web yesterday (January 21). Today it says all systems are operational… they are not. It’s till down for me.

I have just purchased the beam, trying to connect it to our TV with the HDMI arc port, but for the last hour and a half the app has stayed on the connecting page. Any ideas on what's wrong?

Since last Sonos update, my favorite TuneIn radio station doesn’t work anymore. It keeps playing ads.The radio plays well in the TuneIn app or Website.I tried adding the stream directly from http://blvd.fm/radio/live/ with no luck.I used to listen to this stations for weeks before it suddenly breaks last week after I updated to the latest sonos app on my PCThanksPhil

Hi Just changed over to Sky broadband and my play 1 is connected to new network but it keeps telling me it cannot connect to Tunein nor play any radio  stations via Tunein. Was working fine before network change. Tried re-booting but no luck. Any advice or suggestions?

I keep getting this error randomly, after X seconds of playing a track. The same track will sometimes play through without error, so clearly its nothing to do with encoding since its intermittent.  Very frustrating since all I play is from YouTube Music.  Diagnostic 291296562.

Hi, Playbar (and surrounds) worked perfectly with my old LG TV. Now I am having problems with my new LG C1 TV with WebOS 03.21.05. I can get the sound out from the speakers but not able to control it with the Magic remote. I have to control the sound with Sonos mobile app. Question: How do I set up and control Playbar + surrounds with the Magic remote when having LG C1 TV with WebOS 03.21.05? All the quides seem to refer to older versions of LG/WebOS which have the Device Connector. 

I can't upgrade my Sonos One SL, every time it says impossible to upgrade on my iPhone application (I have the latest version of Sonos on my iPhone), and on the other hand the speaker keeps disconnecting and you can't connect it.

Greetings, I am preparing to set up a completely new TV room and I could use a small piece of advice.  First details, then a couple of questions for anyone willing to help . . . -TV (Sony A80J) is being delivered later this week-Sonos (Beam Gen2, Sub + two S:1s) is sitting in boxes currently, will be connected via eARC-Ancillaries will also be tossed into the mix:  Sony BRP, Dish Satellite Receiver + OTA antennaeQuestions:-Which should be set up first, the TV or the Sonos system?-Should I connect everything & plug into electric outlets prior to setting anything/everything up?-Any particular pain points or cautions that would be good to know?-Also, is there any value in allowing the TV to do its thing sound-wise along with Sonos?  The TV has decently good native sound (or so I’m told) and I guess I’m wondering if allowing the TV to emit sound along with the Sonos equipment offers some extra “oomph” or if it is best to just forget about this idea?For what it’s worth, I will be using

I listen to music by streaming over my home Wifi network to a Sonos One speaker. The only available connection on the back of th Sonos One seems to be ethernet.  My questions are:Would a decent external DAC improve the sound quality of streamed music to my Sonos One? If so, how would I connect the DAC to the Sonos One?Thanks

Hi All,I am trying to get a turntable system setup and am currently picking out components. I am wondering if anyone has any experience with the setup stated in the title? I read an old thread on this forum about the same setup except the Sonos Amp was swapped out for the Sonos Play 5 and that worked, would my setup be any different? Additionally, would I need the Amp or could I get by with the Port? The speakers I would be using are a handful of Sonos Ones, one Beam, and one Arc. Thank you so much!

Connected System shows Play 3, Play 5 and Move (L & R), but no sound from Moves.

HiI have 4 Sonos S1 speakers which have been controlled by a Samsung tablet which was running the S1 App controller.   The speakers and tablets were recently moved to another location thus another wifi address.  My daughter created the Sonos playlists adding one song at a time and does not recall user name/password (if required) for these playlists since she created them 2 years ago. I have an Apple 13 phone and a friend went ahead and installed the Sonos S2 App on the Apple device which allowed me to get access to Youtube Premium streaming music at the new location but not access to the playlists I had in Sonos previously. All Sonos speakers are now connected to the new wifi location using the Apple 13 device.Questions:How do I restore the Sonos playlists I had when I was using the Samsung tablet with the Sonas speakers.   Is there a way to restore these playlists to the Apple device which is now running S2 with the speakers? Where is the music from Sonos Playlists physically stored? 

Hi everyone,I’ve seen that in the iOS app you can access directly to the equalizer from the now playing screen.In Android app we don’t have this option, could you add this shorcut? I think is very useful and reduce a lot the time to modify equalizer settings.Thanks!

My Sonos Arc (Connected to 2 One’s with a Sub) has had an issue since I got it. Whenever playing any Dolby Atmos content ( DD+, TrueHD, and MAT) there is intermittent cutting out. It tends to happen when there is a lot of noise going on in a scene, such as a loud scene or fighting scene but also can happen randomly during dialogue. I have replaced my streaming device from a Roku Ultra to NVidia Shield, I have replaced the HDMI cables to certified HDMI 2.1 48 gbps, and I even went as far as replacing the tv from a Samsung 55” to a Vizio M-series Quantum. All devices are updated and I am at my wits end trying to figure this out.  Any help?

Just bought a new Sonos Arc and new Apple TV 4K. I have the Arc connected to the TV via HDMI(ARC).I cant seem to enable Dolby Atmos. Do I need a TV with EARC?if so is there another workaround ?Thanks

For my future basement renovations i’m thinking if I have left over budget in the project to buy some in-celling speakers and in-wall speakers but, I like the aesthetics of the in-celling speakers better so will the sound be compromised and not being tuned correctly beacuse they were designed differently verses in-wall + in-celling speakers? I could have all the speakers be celling but people say that sounds less room-filling than having celling and wall speakers. My current plan is to have a pair in-celling, pair in-wall, and a sonos beam.

It’s as if my Sonos system has got a cold or something.it’s been working fine for some time; Sonos Boost hardwired to router, about 65Mbps internet speed, Sonos devices (mostly Play:1) in the same places in the house.Now we are getting:Random drop outs on speakers - just stops playing for a few seconds then continues.  Grouping speakers sometimes results in one of the speakers not playing; when I take it out of the group it plays as a single speaker, then back into the group and it’s OK. Some mornings the alarm (radio) doesn’t start or stops far too soon.I’ve changed the Sonos channel (speaker next to me stopped as I type this….and restarted after about 10 seconds) from 11 to 6 (although 11 looks the least busy according to a WiFi app on my phone).I’ve re-booted the router (completely turned it off) but with WeMo and Hive I don’t want to keep doing this or else they get upset.I use the S1 app as I’ve got a couple of ZP80’s on the network. I often use Alexa to start / stop speakers alth

Hi,I bought Optoma HD28hdr projector and sonos Beam Gen2 ( with subwoofer ). Can someone please suggest which HDMI splitter I should use. Please share the link, Beam Gen 2 has arc port and HDFURY arcana is very expensive.  Thanks

Is Alexa drop in now compatible with the arc?  I know previous products aren’t, but thought the arc was.  Needless to say, I cant get my arc to drop into other rooms.  Any help will be appreciated👍

Just recently purchased the arc surround bundle. In alexa i have set spotify as my default but it will still play amazon music unless i say play from spotify. Is there any way tow fix this or is this just how it works.

Is it possible to add  2 ( gen. 3 ) subs with a pair of play 5 using S2 software (same room) Thanks.