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hi, only one phone can connect to sonos one sl? other phone cannot connect ?

I recently paired two Play 1 speakers in my living room. These speakers work fine when I am playing music in that room alone. However, when I try to group the living room with other rooms in my house, the Living Room pair stop working. I have 5 Play 1 speakers in four rooms. The Living Room is the only room with paired speakers. I have rebooted the speakers and my router multiple times. It’s a weird problem, since the paired speakers work fine on thier own, they just go silent when joined with another room. Is this a software issue?

Hi, I have two questions  regarding my Sonos Roam which I hope somebody can help me with. Can I place my Sonos Roam in the bathroom? Will it be destroyed due to steam/moist from shower? Can I wirelessly charge my Sonos Roam on an ordinary QI charger (like what I use for my iPhone) or do I have to buy the special Sonos charger if I want it wirelesslybr, Alexander

I’m new to Sonos and bought a Roam because I want to stream my Android phone,  iPad and Macbook without endless bluetooth pairing/unpairing.  The Ipad and Mac work brilliantly but I’m disappointed that it’s only specific apps I can stream from my phone.  I had assumed that I’d be able to stream any audio I wanted from my phone.  I listen to French radio stations - which aren’t available within the Sonos app. Is Bluetooth the only way I can do it? 

So when I made a playlist on YouTube music I got all the other playlists and put it in one big one which I’d 1,500 songs for some reason on the YouTube music app it shows 1,500 but when I play it on Sonos it only shows 999 am I doing something wrong? 

After the most recent LG CX upgrade to 4.30.55 I no longer get Atmos (or Dolby Digital 5.1) on my Arc. I’m using an Apple TV 4K for all streaming, not the apps on the tv. E-arc is enabled and TV is set to pass through. No physical or settings were changed from before the software update. Anyone having the same problem or have a fix?

I have a Sonos amp and I want to wire 4 speakers to it. 1 pair of svc speakers in bedroom, 1 dvc speaker in bathroom, 1 dvc speaker in closet. Can the amp handle that? All speakers are 8 ohms.

Just looking for some help. The last  few days have experience very occasional  drop outs when playing Amazon music. Have addd a few extra speakers in the past month and a Beam 2 and because of that I thought it was best to move my Sonos System onto Sonosnet . So I also add a Sonos boost. My Wi-Fi is on channel 11 and my Sonos boost is on channel 6. Can I ask how to submit a diagnostics report? Thanks

It seems that i have wifi and internet in order to play music on my sonosIs it so?

Why are Sirius channels above 470 unavailable? 

Sirius xm channel line up limited to 400s. I listen to channel 710 and has worked fine until today. Getting the “unable to play the selected item” when I select it from favorites. S1Is it a current issue or just me?

I treated myself to a sub for Christmas and one thing I noticed during the unboxing ceremony was how the casing didn't quite fit perfectly together along one edge i.e. the inset panel doesn’t sit flush with the outer casing. It is not something I'd think twice about normally but I am mindful of the premium price I've paid here and so was surprised to see it, not to mention somewhat disappointed given that both sides of the sub will be visible.I have included some photos to help illustrate (although I’m not too sure how well I’ve captured the issue - I think it looks worse in real life) and I was wondering if anyone else’s was like this i.e. is it ‘normal’?  

Sonos 5 has constant static (hissing noise). 

which is more recommended? use sonos roam connected to the electrical current or disconnected since I do not move it from place

With a traditional AV receiver, there are setting to adjust the distance (delay in ms) of the various speakers to align to the main listening position.  I’m adding the Play1 to my beam setup, and do not see that manual adjustment.  My question is does the auto setup actually account for the difference in distance and adjust delay to time align the system, or just simply adjust volume levels.  I ask because my beam will be about 14 feet from my listening position, an the play1’s about two feet.

I’m designing a new apartment and figuring out the best Sonos setup. I do have a bunch of products but want to do it right. Whats ideal setup for each room?To use wireless only? Or a mixture of wired and wireless?Thanks 

I use my Sonos Amp as a Home Cinema amplifier and it was working very well: as soon as I switched on my TV, Sonos Amp switched on and amplified the sound brought by HDMI ARC. Since I created an account, downloaded Sonos S2 and configured my Sonos Amp, I must open S2 application and choose TV in order for the sound to be amplified by my Amp. That wasn’t the case before. Is it possible to make Sonos Amp amplify the TV sound by default ? (otherwise I will factory-reset it and stop using Sonos S2) 

I’ve recently bought a Sonos Beam (gen 2) and want to connect my other Sonos’s to create surround sound from my TV. I have a Sonos Play:1 & a Sonos one. When I click on “Set Up Surrounds” it states it can’t find 2 compatible devices but I thought both the Play:1 & One can be uses in Surrounds. Is there a way to make these work together?

I run several Sonos products from my iPhone app version 13.4.1 … The music comes from my iTunes library on my PC … I use my imported iTunes playlists … everything is playing fine … but my library simply will not update. It doesn’t add new music OR change playlists. When I click update now in the app, it does what it normally does … and when it finishes after 5 or so minutes … my library hasn’t changed.I did some of the suggested fixes for similar problems, checking the network, changing the channel from 6 to 11, that kind of thing … but it doesn’t appear to be a network problem. I am not getting any error messages or anything. Can anyone suggest what’s wrong?

We have been able to search up and play individual songs offered through the Pandora Plus music service through Sonos for as long as we can remember. As of a couple of days ago, this functionality no longer exists in the controller app. As a result, all Pandora songs within our playlists are now unavailable. When we do click on them we receive the message: “this account does not support this feature”. When we search individual songs displayed under the songs tab in the controller and then click to play them, a station is played instead. Is anyone else able to play individual songs from the Pandora music service? Sonos tech support insists that the ability to search and play individual Pandora songs has never existed. The Pandora app allows me to do so though. Strange indeed. We just upgraded to Pandora Plus which allows you to search and play what you want but only after you click through one ad. I wonder if this is causing the issue. Thanks in advance. 

i have a panasonic viera plasma tv that i love and dont plan on replacing anytime soon. Also I have 2 Symfonisk panel speakers.  Is there some way to create a "legacy" connection directly from the tv into the amps, e.g. by opening them up and connecting an audio cable somewhere? thanks ps i also have a beam 2 here, but the symfonisks sound so much better that i am happy to return the beam and be without surround.

I have just purchased SONOS ARC for my LG OLED G1 SERIES.Everything works perfect but the dolby atmos is not playing inTV.So what i am doing wrong please guide me.i have paid subscriptiion(Top)for Netflix,Amazon,Sony,Hotstar but no dolby atmos for any of these streaming sites.I am receiving only dolby 5.1 digital sound so please help me to solve this issue.Thank you teamChetan

Hi, should an iPad Air running 12.5.5 be able to connect to my existing sonos system?  I know the system is fine as my iphone 7 running 15.0.2 can connect to it, but for some reason the iPAD no longer can, they are both on the same wifi. 

I bought one of these recently to augment my Panasonic TV. Problem is, the TV has only one HDMI connector (which is occupied by a set top box). The only other possible connections are two SCART sockets and a VGA computer connection socket. So, is all lost, and I have bought a very expensive paperwight?

Ready to buy a Beam gen 2 and a couple of IKEA surrounds. Want to make sure that I will be able to control the system volume through my Sony xr-55x93j remote which is Bluetooth and not infrared ( (IR).Please advise.