The problem nr. 16 since i bought this software mess.
How to access my library again?
Best answer by John B
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"Update Music Library Now" is greyed out.
Userlevel 2
+1
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First step would be to go to Settings, System, System Updates and Check for Updates. You need to make sure that both the app and the system are up-to-date.
Userlevel 2
+1
Thank you for your help.
System is up to date, sonos app also
Sonos OS: S2
Version: 14.0 (Build 67125031)
Hardwareversion: 1.20.3.3-2.0
Hi
What controller device are you using? What OS is it using.
Where is your library located?
Please tell us more about your network. Any mesh, access points, extenders?
Userlevel 2
+1
Win10 Desktop Controller, on the same device
What happens if you use a mobile device. Update Music Library also greyed out on mobile app?
Userlevel 1
I had the same problem: Updating the Music Library just would not work.
I took down the entire home network for about 15 minutes and when I brought it back up, album art, new music recently added to Apple music, Sonos playlists - all work perfectly.
Hope this helps.
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