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Answered

Beam 2 volume resets to zero when my tv turns on.

  • 21 February 2022
  • 5 replies
  • 4196 views

I just set up a brand new beam with my 2015 samsung TV through the arc port. It works great but each time I turn on my television the volume has reset to zero. How can I fix this? 

Try each of these solutions:

Disable the Hardware Volume Control setting under App Preferences in the Sonos app.

Disable and then re-enable TV Autoplay under the Beam’s settings.

Reset the Volume Limit under the Beam’s settings.


How do you turn on your TV?


How do you turn on your TV?

Using the tv remote 


Try each of these solutions:

Disable the Hardware Volume Control setting under App Preferences in the Sonos app.

Disable and then re-enable TV Autoplay under the Beam’s settings.

Reset the Volume Limit under the Beam’s settings.

Unfortunately this didn’t help.


Try each of these solutions:

Disable the Hardware Volume Control setting under App Preferences in the Sonos app.

Disable and then re-enable TV Autoplay under the Beam’s settings.

Reset the Volume Limit under the Beam’s settings.

Somehow after trying this again it worked. Thanks so much!