Answered

I currently use airplay on iPhoneX to send FLAC files with FlacBox to Sonos. The iPhone storage of 256GB is getting small, so thinking of going with portable music player such as Astell&Kern, but those players don’t seem to have airplay.I am looking for portable player with >=1TB storage, can create FLAC playlists, has decent built in DAC (better than DragonFly cobalt), and can play playlist wirelessly to Sonos (airplay? Any other option?). Any recommendations?I could go with iPhone13, but prefer getting rid of the dongle DAC for headphone listening.

I am travelling and have my Sonos roam with me . The blue light is flashing but roam is not showing up on my Bluetooth list .. thus I cannot connect any suggestions ? 

I've contacted Sonos 3 times. Each one has said it will work. I want to send it out to the community, and hopefully get the same response. If I get the arc, a pair of one sl's. There is my surround sound, correct? But here is the what has to work. If I buy the amp, I can pair it with both the arc and one sl's. Which should make the RCA out live.. correct? I must use my own subs. It's not about how much the house can shake. But how the sound waves and depth, are beyond what any soundbar company currently makes. Thanks for reading. 

Wired Sonos system (IKEA) can see system in Windows App on computer but disappeared from ios app on iPhone and not visible in IKEA App but visible in spotify app on iphone.

First and foremost I fully enjoy my Sonos speakers. Recently purchased the Sonos Roam. Amazing speaker with great sound! However, I notice everyday I come home from work, it's turned on knowing I turned it off. First, why?? Secondly, will this ever change?? The Roam never leaves the charger if I want to be able to use this thing. Can and will there ever be an update to fix this?? Thanks in advance, Greg

Hello all, I am currently experiencing popping noise on my ARC and both of my rear One SL’s. Before I buy all new cords I was going to look for any suggestions from the community. I have them all plugged in via good ethernet cables either directly into my router, or via a managed switch. I really don’t know what I’m doing and I’m sorry to bug people with a question that has an infinite number of possible issues. But I figured I would give it a try! My diagnostic number I got from the app is 1329559578 If there is additional information I can give please advise! EDIT: It does not happen ALL the time. But enough that over the past year or so it’s driven me crazy enough to finally post here

Getting more and more frustrating to play Sonos via Windows..Error 1101, ‘unable to play music’, empty library ...Reading thru Tips and tricks I see often“Reboot each Sonos product in your home by unplugging the power cable, waiting 10 seconds, then plugging it back in. Once you have rebooted all of your Sonos products, check to make sure they all show up in your Sonos app, then attempt the update again “really ? They don’t show up when re-plugged in, I have to re-add them one by one,.. 6 speakers + beam + Sub.. What a pain..

Ever since my power went out, my Arc will not connect to the Play 1’s that I use as surrounds. I can add them as a stereo pair, but they don’t function as surrounds.   

My arc sound bar is connected via hdmi to my tv. The audio cuts in/out approximately 6-8 times during a 1 hour session. This has been happening for 2 weeks now, and I just purchased and set the system up on Feb 12, 2022. The diagnostic confirmation number is 1926946633. 

Hi all , I've enabled Alexa on my beam gen 2 and wondered if enabling Alexa would stop the system going in to low power mode ?? Also how do I know if my beam is in low power mode because nothing states that it is ?? Also apart from controlling the volume I presume it's just Spotify and web radio that Alexa will control because it doesn't turn off my TV ..…Thanks 

I just bought a Sonos Arc and I’m beginning to realize it’s not well suited to high end installations. I have the Arc installed under my 85” Samsung Frame TV with the Frame’s One Connect box about 12 feet away. The challenge this creates is that the included HDMI cable is only long enough for low-end direct proximity installations. I’ve tested several 15 foot ARC-compatible HDMI cables, each resulting in the inability for the Sonos app to recognize the connection (the Arc worked when brought the One Connect Box closer and used the provided HDMI cable).   Has anyone had any luck bypassing this issue? Any HDMI cable recommendations that have worked? Want to give this a fair shot before I return it and upgrade to the Bose 900 which in my testing doesn’t seem to be as finicky about HDMI length. TV Setup Error Message 

I have a large house with 10 Sonos AMP units in the rack.4 of them keep dropping off the app and have red lights on them.  We pull the plug and wait a minute and plug back in.  They reappear.  This happens a few times a week.

I’m thinking of buying the Sonos One Gen 2 and Sonos One SL and pairing them up. I currently have the Asus RT-AX58U router. I would like to know if the issues with Sonos speakers and Asus routers have been resolved?

I have a exsiting Nuvo Grand Concerto system with 8 zones and each zone has a key pad controller.  Thought the Sonos amp had an RCA out on the unit, but I was wrong.  Looks like the Sonos Port is waht I need, but thought I would reach out and see if there as a way to connect the Amp to the Nuvo system that I am not seeing possible.

Hi team hope you can help I have a Samsung TV and sky+ hd , I use it to watch standard BBC / itv / Ch 4 and Ch 5 and sky channels Using the TV speakers everything is fine , no audio issues at all The day I got the beam , connected via arc after an hour I got audio stutter / jitter whatever it's called , went ok for a week then same happened again ! It's been like that for about 2 months .Diagnostic numbers don't show any issue apparently I've reset the TV , reset and restarted the beam & surrounds , restarted the sky box , 2 days later same issue .I'm now trying the optical adapter ( old Yamaha bar was connected via optical and was always fine ) so I'm seeing how this goes , been 2 days and fingers crossed lol If the beam is ok on optical but has issues on arc could it still be a beam issue ? The way the beam handles the arc signal ? I know that it points to a TV arc issue but just wondered .A guy on the Samsung community had the same issue as me with his Samsung TV and Samsung sou

I have 2 sonos one in 2 different rooms and in both  the speakers I cant’n stream music from Apple Music or any other service except from Spotify using Airplay. I resetted both speakers twice, restarded both the router and iphone but nothing changed.do you have any suggestions?

When listening to a local radio station through Sonos, how do I turn off the The Progressive commercial - the one where he steps on toys while turning out the lights - that repeats 3 times every hour. I never hear this commercial when I listen to this radio station in my car.

website allows sign in app will not

Hello,Is it possible to connect directly Beam to iMac via HDMI/Thunderbolt cable ?Does it work ?Thanks,Michel

Hi!Is there the possibility to use a Sonos speaker connected via Bluethoot to the smartphone, in order to listen music even if in the house you do not have WiFi/Internet avaliable?For instance, I could use my smartphone connected to the speaker in order to listen either music stored in the smartphone itself or in streaming.Is that possibility vailable somehow?thanks!

I just received my One SLs that I ordered from Amazon and I noticed the box says “Shadow Edition”.  Any ideas on what this Shadow Edition is and how it may differ form a “normal” edition?  Thanks. 

Some way or another I got my Roam connected to my TV Speakers. How do I separate them? I have TV Speakers + Roam. I don’t want the roam in here.

The Move cuts in and out when the TV is on. (I’m using the Beam, Sub, and two play 1s for my home theater.) The sound is solid when I’m playing music through the Sonos app.

Hi Every one.I am not a sound expert. I have been watching movies like 6 underground on Netflix and my Sonos app was showing that it is ATMOS. since few days now, the same movie is now showing “Dolby  multichannel PCM 5.1My Setting: ARC + SUB (gen3) + 2 one SL. With Samsung QA75Q60A to get ATMOS working I remembered I set eARC to auto. but now with the same setting ATMOS is lostIs Dolby Multichannel PCM 5.1 better than atmos?what can i do to get ATMOS back?

I have about 12 Sonos speakers - and all of them are connected to SonosNet - except for my Move (which must use Wi-Fi).  Whenever I play music - even if I’m not using the Move - as soon as motion is detected on my Ring cameras, the music will stop and I have to manually press play.  Most of the solutions I read here were to ensure at least one speaker was hard-wired to router (4 of my speakers are) and rebooting each speaker so that it joins SonosNet.  And that’s what I’ve done.  Still no luck.  Any ideas?