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I have a very basic, traditional surround setup in my basement. My Tv is wall mounted with a single HDMI out from the A/V receiver to the TV hidden in the walls so no wires exposed.  My gear is all sitting in a cabinet beneath the TV. My back speakers no longer work and I’m unclear if it’s a wiring problem or because my old Denon amplifier is failing. Replacing wires is a non-starter, and if I have to replace the amp I’m thinking maybe I just go wireless. I have lots of Sonos speakers all around my house and they’re great, so I understand how Sonos works but I’m confused about what I would need to buy or if it will even work.Currently, I have 4 components (Cable, Apple TV, Western Digital Media Player, Wii) connected to my home theatre receiver and a universal remote that controls the receiver input to switch the audio and video on the TV.  The amplifier is a Pioneer VSX-1019AH.  TV is an LG NANO86UNA (55 inch) that supports Dolby ATMOS and eArc.  Simple….Question is: how do I replace

Is it normal that a Play 5 gen1 speaker reach end of life in 5 years 2 months?

Using Alexa on Sonos Move for over a year. Alexa responds to all commands but has stopped playing music. Amazon do not seem able to resolve. Have sent diagnostic report no. 1562731469 through Sonos app. Hoping you can help as not very technically minded!?

Hej Sonos, Jeg bliver ved med at modtage reklamer, jeg har på intet tidspunkt givet accept til dette, jeg har fjernet alle afkrydsninger.Jeg finder mig ikke i det, jeg har købt og betalt for mine højtalere og ønsker at være fri for jeres indblanding i mit privatliv. Hvis det ikke stopper, får i en sag på halsen, det er i strid med markedsføringsloven. Venlig hilsen Søren K. 

Hi guys,my sub can’t be connected at all. There’s no light no sound . I tried all ways on YouTube to ways to recover it but still nothing happens. And after reading some of the reviews I think I just make it to the top . 2years 4months and it’s just stops. Can any kind bros advice from here. 

Added pair of One SL’s to my Beam Gen2, no issues with wireless setup, added as stereo pair, etc... Beam Gen2 with One SL’s sounded great, performed great for about a week then suddenly disappeared.  Noticed no surround sound while watching UltraHD BluRay, SL’s no longer visible on app or appeared in system.  Went through EVERY support article, every troubleshooting tip available,  After hours of zero progress decided to factory reset One SL’s and start over.  App detected SL’s went through setup again. Setup fails at ‘connecting to wireless network’ stage. No changes were made to network, router rebooted, app and device restarted, all other devices including Beam working with no issue. Even went as far as resetting router (Verizon FIOS G3100 tri-band) back to factory and recreating my entire wireless network, new SSID, pw, etc… used ‘manage networks’ on app to update products, Beam located and updated to new network with no issues.  Tried to then re-add One SL’s, app, triggers audio p

After moving some furnitures in the living-room, I wanted to reconnect 2 play:1 with my sonos arc. And then everything went wrong !one of my play:1 is recognised as a play one SL. My play one in the bedroom , wich I did not moved, appears as an Arc… My arc appears as a one, etc etc. when I close the app, a diiferent configuration appears but never the Good one. Help please ! I have already restarted my router twice. 

I have a Sonos Beam (Gen 1) and 2 surrounds (Ones) for use in the kitchen. The purpose is to create even sound around the rather large kitchen. When the beam is used by itself, the volume must be turned up quite high for the person by the stove (with vent fan going) to hear audio accurately.  I added surrounds, hoping that I could send a mono signal out of all of the speakers spaced around the kitchen to even out the sound, so the level of each speaker can be lower. It seems that for TV sound, the only option is to stay in “surround sound” mode. Only sound effects or muffled speech to add audio depth comes out of the surround speakers which is not needed for listening to news programs while cooking or cleaning up. I can confirm that when listening to music the effect is fantastic with sound distributed evenly among the Beam and Ones. Can this same effect be accomplished for TV viewing?  I have thought about un-pairing the surrounds and using them as a separate group to duplicate the au

Can I use my Roam in a steam shower? I’m a wheelchair user and am having a roll-in shower built equipped with a steam-bath. I would of course place the speaker opposite of the steam nozzle. I’ve used cheaper Bluetooth speakers designed for the shower in the past and they worked OK. One speaker’s  suction cup released, it fell and stopped working. The other speaker was just not worth listening to. My original idea was to use the Roam in the shower to make a phone call in case of an emergency as I would with the Google Mini. That option is not available. I haven't really used the Roam in my present shower. It is equipped with a steam-bath but, s too small to steam in for a long period of time.  Regular exposure to steam might be asking too much. thanks

About 2 years ago I bought a LG model CXAUA TV and a Sonos Beam.  It worked fine for less than two months then the TV wouldn’t produce sound on the Beam.  You just got a circle with a line through it when you tried to adjust the volume.  I placed a warranty call on the TV and they replaced the motherboard and it all worked for a couple of years.  Then it happened again the other week.  Placed an extended warranty call and they replaced the motherboard yesterday at about 4:00.  It worked fine but then this morning, turn the TV on and no sound from the Beam.  Before I get another motherboard replacement I wanted to see if anyone else has any other ideas.  I’ve reset the TV to factory defaults.  Done the unplug everything and plug it back in movement.   Other steps I’ve taken:Replaced the HDMI cable. Verified SIMPLink is On. eARC was already on.  Turned it off and back on.Nothing.  Unplugged the Beam power cord for 10 seconds and plugged it back in to reboot it and still nothing.  Is the

I’ve read online that older Sonos devices (without Airplay2) will not appear appear in Homekit.  However, once you add a single Airplay2 compatible Sonos device, it will act as a bridge, enabling all Sonos devices to appear in Homekit.I have a house full of older Sonos devices that don’t support Airplay2 (but all are S2 compatible).  And then I have two devices that DO support Airplay2 - a Sonos Move, and an Ikea Symfonisk.  The Move and the Symfonisk appear in Homekit, but none of the legacy devices are there, which contradicts what I’m reading online.Hoping someone here can tell me if what I’ve read is incorrect, or if something is wrong with my setup.Thanks 

Is there a way to quickly level all the rooms/zones in a group without having to adjust the volume of each one individually? For example, I start playing music and select “Everywhere” and the volumes of each speaker/zone will be at a different level after their last individual uses. Then when I adjust the group volume they adjust proportionally from their individual starting points. I’d like a way to quickly normalize them so they are all at “volume level 15” rather than 11, 22, 19 & 28. If there isn’t a way, there should me (in my opinion)

I have the very first generation of sonos and when I connect my iphone (either via Spotify or directly via the Sonos app) and listen til music - it sounds like an AM radio, breaking up og sound disappearing..

I’m fully-committed to Sonos and very happy with the products for the most part. One thing that’s driving me nuts is how little sound comes out of the ceiling speakers when playing music.  I have Sonos brand ceiling speakers, AMP, Arc, Sub in my living room and when I play music, I can’t hear anything coming from the ceiling speakers. If I unpaid them, the sound is great.  They’re in Full Mode and cranked up to 15 in settings.  any suggestions?

Hello, my wifi setup of two Play 1 and one Play5 gen:1 has been working fine until recently. My Play 5 is not detected anymore. I've read a lot about similar issues and unseccessfully tried to troubleshoot (restart, ethernet connections). Note that I'm stil using the S1 app because I am limited by my devices (none of them support S2). Therefore I cannot add a new Sonos element from scratch.If anyone faced similar issue or has any thoughts, I'd be grateful. Thanks!

I got Samsung QE65QN85A paired with new ARC. I have to set the volume at around 60% for a normal listening.Is it normal for the arc? my previous samsung soundbar was much louder. submitted diagnostics 2090418864

I have read that Stereo PCM is a uncompressed stereo channel and therefore I am curious as to how the Arc soundbar sometimes diverts sound to the surround speakers.It also happens when playing Dolby Digital 2.0I thought that only when playing Multichannel or Dolby Digital 5.1 channels was this possible?Perhaps someone could explain 🤔 Cheers 🍻 

The Sonos app says Google Assistant is not available in Australia but the Sonos website says it’s available. Has anyone been able to add Google Assistant to Sonos Arc?

Hi all,I’ve been troubleshooting for a while now, but haven’t been able to locate the problem:I normally play music and podcasts on my Sonos devices through Spotify, and this has been working fine for a long time, but suddenly my sonos devices are not detected anymore in Spotify App. I’m using a Samsung Galaxy S20 FE with Android 12. Sonos devices are, Play 1, play 3, Sonos One (pair) and a sonos AMP, connected on a mesh wifi net with Nokia beacon 1. Stuff I tried:Restarting phone Reconnecting to spotify account in Sonos app Playing Spotify songs from Sonos app (works fine) Updating Sonos speakers from PC app Restarting wifi network, power cycling router (a technicolor router I got through my ISP) Toggling the “show only local devices” in Spotify settings (normally set to “off”, but neither option works) Checking mesh wifi status though Nokia app (didn’t change anything as this is also from my ISP and config is locked - and has worked fine until now) Disabling my DuckDuckGo App trackin

I have the Sonos Beam & Roam. It plays Apple Music through the app… BUT it will not play Apple Music through voice controlled Alexa on the Beam or Roam. I have disabled services, disabled skills, deregistered devices, deleted apps, reset services and it will not work. HELP! PLEASE!

Can anyone confirm that the only way to wire connect:amp speakers for surround with an Arc is to have the arc hardwired with ethernet to the router or a connect amp?  it seems to defeat a main benefit of sonos wireless capabilities.  this is from an article on the subject. I am deciding on an Arc home theater and it will require extra wiring if the article is accurate. Thanks Wire your Connect:Amp and home theater speakerYour home theater speaker and Connect:Amp must be wired in one of the following configurations:Both the Sonos home theater speaker and Connect:Amp are wired to the router with an Ethernet cable.   The Sonos home theater speaker is wired to the Connect:Amp with an Ethernet cable and another Sonos product is wired to the router.

Ive got a Five and Sub and a Boost running off our home internet.  The setup works great.  It’d be fun to take this setup camping.  I understand the power constraints, issues with music off grid, etc.  My question is, can I just unplug the Five, Sub, and Boost, then plug it all back into the battery pack and pull local music from phone?

Love my Sonos one SL speakers without microphone for security reasons.Is there a Sonos Beam without microphones as well?  If not can you kind folks please add it to your wish list?  

Hello, I just purchased the Sonos Arc, Sub and 2 One rears pkg. I was trying to test the system by streaming music via airplay together with my 2 Apple Home Pods and 2 Home Pod minis. When all the speakers are playing together, only 1 of the 2 HomePod and 1 of the 2 HomePod mini plays with the Sonos pkg. Is this normal?Thanks,Eric

Can anyone tell me what is supposed to be included under the “My Music” heading within the Apple Music service in the Sonos app? I assumed it would show me music that I’ve added to my Library from within the native Apple Music app, but it’s empty (all sections within My Music are empty — artists, albums, playlists, etc). All other aspects of Apple Music that the Sonos app supports work fine.