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I have set up an Amp with a set of tower speakers and sub to a secondary TV, and I am seeing Stereo PCM in the Sonos screen.  Is this the correct audio output I should be receiving?  Dolby Digital and DTS are greyed out on my TV, so all I am able to click is Auto.  I am assuming that since I only have two speakers (plus sub), that stereo is correct?  Or am I missing something that would allow DD?

Does anyone use a Sonos AMP with a 3rd party sub?When I try to change the subwoofer level in the app the app crashes. I have tried it on 2 android phones but both of them behave the same.

How do I make my ikea symfonisk a Bluetooth speaker? I was not successful hooking up to wifi   While on holidays. Any suggestions would be greatly appreciated. Thanks 

Brand new NAS drive, 3800 tracks, Sonos fails the initial update after about 10 minutes, saying the drive is no longer available. Except it is, to any other device on the network. Permissions are wide open.Not sure where to even start with this...

I currently have an ARC with a bonded Sub (gen 3) along with two Ones for surround in my den.  None of the current devices are hard wired and all works well.I have a connect amp as well as in-wall back speakers which I would like to use for the surrounds in the place of the pair of Ones. My question’s are: If I place a wired boost in the room, and wire the ARC to the connect amp, will this work?… will the Sub continue to work wirelessly connecting to the ARC?The other option I understand is to wire the ARC to the router, AND wire the connect amp to the router.  In this configuration, do I still need the boost and will the Sub continue to work wirelessly connecting to to the ARC?If both options work, which is better? Thanks much for your input! 

LG CX with latest update; Arc/Sub/Ones setup 14.0.4; and Apple TV 4k 15.3. All of these had recent updates. I now get no Dolby Atmos everything is MC PCM 7.1 not even with Apple Music anymore. I never was able to get any 5.1 Dolby versions. Any ideas what happened and how to fix? LG has pass through and eArc with Apple TV hdmi being bitstream and eArc hdmi 2 blanked out showing pcm with me unable to change. Apple TV settings haven’t changed but I am unsure if I am missing something there.  also it is really soft, like everything. I have to turn up volume to 70/80% to hear anything. 

Hi allI recently purchased a Sonos roam. I’m an avid lover of the Sonos product and have a few around the house actually most rooms ! I purchased the roam to enable me whilst being away to listen to high-quality music. On my first trip away I attempted to Bluetooth to the Rome but found that the hotel accommodation I was staying in did not support the Wi-Fi at 2.4 GHz and numerous attempts with sonos support online unfortunately I was unable to modify the Wi-Fi system at my accommodation or connect.  I plan on travelling to the states in July 2022, this year and I’m concerned that if I take the Roam with me I will be unable to connect to 2.4ghz Wi-Fi in the accommodation that we stay at therefore unable to connect the Roam?Q. Is this going to be an issue or have others experienced this and do I need to purchase another portable music device or similar for ease of being able to listen to my favourite music whilst travelling cheers Rob 

Hi All,I hope someone can help me. I am trying to get Google Assistant to turn on a particular radio station (RTE Radio 1) on my Sonos.The strange thing is that it finds it and plays it on Google speaker but when I set the Sonos as default speaker it does not work. “Said turn on RTA Radio 1“Sure, RTÉ Radio 1 from TuneIn. Playing on Kitchen…Sorry, I can't find what you asked for….”I am not having this issue with any other radio channels I listen to. But unfortunately this is what my partner listens too and now wants to throw out the Sonos speakers.. Any help or ideas would be great.Thank you all.corcadorcha

Is Sonos planning to give us the ability to stereo pair 2 Sonos Move’s via bluetooth? PLEASE PLEASE PLEASE!!!!!

It’s utterly mysterious and frustrating. Our sonos will one day work, one day not. Will one day connect, and one day show no signs of wifi. Nothing changes in our house. We’ve tried all sorts of rebooting and resetting and restarting and nothing works. It’s absurd. The amount of work we put into trying to get Sonos to work defeats the entire purpose of Sonos. We’ve had it for years, but this is too much. If anyone knows of any obvious fixes, we welcome that. We use the latest iphones and our Sonos 3 speakers and app are up to date. We aren’t tech noobs. 

Hi, I'm having an extension built and part of it will look very much like the below pic with a slanted ceiling, bifold doors and velux windows. I'm planning on getting a Sony A80J, Sonos Arc and Sub. I've read that the Arc should ideally placed in a room with a flat ceiling.  Given my room, should I consider something else or will the Arc just not sound quite as good as it could? Appreciate any advice.   Thanks, Barm. 

Hi team , quick question , the Sonos hdmi cable I have for my beam 2 is too long , the beam sits in front of my TV and basically goes under the TV  to the hdmi socket , is it possible to coil up the hdmi cable and secure it with a velcro cable tie Or can I use any other shorter hdmi cable ?? Thanks 

Hi team, Can i pair a Arc or Beam Gen 2 with Play:3 surrounds and get Amazon Dolby Atmos music?From what i’ve read the Play:3s wont do Ultra HD but no mention of Dolby Atmos Music. Cheers

Good evening,It is normal for the speaker Sonos Move that the battery drains quickly, even though I turn off the speaker itself by press and hold the power button for about five seconds?Thanks for the reply.

I can hear the sound effects when playing Dolby Atmos music on Amazon Music Unlimited or on movies that support Dolby Atmos but that is only on the horizontal plane.I think that the 2 upward firing speakers only become operational when Dolby Atmos audio is being played?If true I can't seem to be able to hear the upward firing sound i.e. in the vertical plane no matter what level I set the Height Level bar from -10 to +10Anyone else experience this?By the way I can't use the Trueplay feature as I only have Android devices, a smartphone and tablet.Would this have anything to do with it?Cheers 🍻 

I have a sound bar and two SL Ones. When watching certain movies the surround is louder than the voices coming from the sound bar and you can’t hear the people talk. Is there a way to turn down the SL Ones manually from the app. I’ve tried every option and it won’t let me turn them down or turn the sound bar up. 

I just set up a brand new beam with my 2015 samsung TV through the arc port. It works great but each time I turn on my television the volume has reset to zero. How can I fix this? 

I’m in a rented house for a month and am trying to play my apple music on the sonos system that is here.  I can play their music fine.  When i try to add a music service it asks me to enter the account information (id/pw)for the owner’s account.  I try to login with my sonos id/pw and it comes back and says the email/pw do not match Sonos’s records.  I can log on the sonos website with that id/pw fine.  Is there anything else I can try?   thx George

While watching a Viaplay serie today the Sonos Arc started to translate the spoken stream to russian with a small delay. Anyone else experienced this issue recently.

Hi all , the hdmi cable that comes with the beam gen 2 , is it an ethernet hdmi cable ?? The eArc hdmi input says it needs a hdmi cable with ethernet , thanks 

Does the Arc have to sit on the edge of the console if not mounted in order for the downward firing speakers to bounce off the floor and not the console? Or can it sit further back on the console?   

Hello,Love Sonos. The Move was my gateway drug. Recently I’ve noticed the sound suddenly changes - it’s hard to describe but it suddenly sounds muffled and strange, loses a lot of treble and bass, the mid range frequencies seem amplified, almost as if one of those cheesy equalisers like “listening to music in a barrel underwater” has been turned on. I’ve isolated it to something to do with auto trueplay, I think. With auto trueplay off, the sound remains the same, somewhat flat, but stable. Turn auto trueplay on, move the Move, sounds fine for a minute or two then suddenly changes. It’s as if auto trueplay is kicking in, and then getting it awfully wrong. Didn’t happen before, was always amazed by how well the trueplay seemed to work (hence why I’m not satisfied with listening to it off). Problem persists despite reset, different places, indoors outdoors, background noise or not, different music sources. Listening on wifi. Support said nothing showed up on diagnostics…if I submit diagn

Hi.I have a Sonos system in my house use by all the family members (using both by App and by PC).I now would like to implement a second Sonos system in my working office, but I do not want that my family members can access the Sonos Office location.Is it possible? In other words, can I create a two separate system that only myself can manage both, whilst my family can continue to access only the house system?many thanks.

Good afternoon,I want to make sure i set up the sonos properly. Help would be appreciated.I want to set up 6 in ceiling speakers to be used for music (2 of which will be in the living room in the rear)My questions are as follows:Will I need more than one amp? Can i use optimal cable to connect these to amp or is RCA preferable? If so, which brand is best; I want to use the 2 in the living room for surround in the future- is it possible to do this? I want to be able to use it for surround when i want and for music with paired with the other speakers when i want to. How can i do this?Thank you so much!

Hello,I’ve read the related posts but can’t seem to find an answer to my problem.I have my music library on my desktop computer along with the Sonos controller app. My Sonos system consists of a playbar and sub. I also have a Sonos boost because the Sonos system is connected wirelessly and all updates have been installed. It has all worked well since I added the boost about 2 years ago but now it’s started skipping a few seconds (maybe 10-15 secs) every couple of songs. I’ve monitored my wifi signal on my phone and laptop and haven’t noticed any problems. Any help would be much appreciated as this is a very annoying and somewhat embarrassing problem when I have friends over.Thanks,Dave